Hotelopia68 reviews
This score is based on 68 genuine reviews submitted via US-Reviews since 2019.
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Started using last week; payment failed on two cards, then worked after retry. Not great, but relieved it arrived.
Not great, delivery saved it
Terrible support, really slow — but delivery arrived on time, oddly thankful.
Busy week, messy delivery
Ordered weeknight meal kits — delivery messed up, support rude, one refund.
Sketchy checkout, okay
Overall fine but sketchy—needed this during a last-minute move; card payments kept failing, confusing credits, ended up resolved though.
Finally sorted, kinda
I booked last-minute for a move and panicked when I double-booked. They took a while, but when they offered a partial credit I felt relieved. Not perfect, but it worked for me.
Booked the wrong month, sigh
Woke up to a booking for the wrong month—my bad. Confirmation email arrived instantly (oddly thorough), but customer service shot down my same-day goodwill cancel request. No flexibility; wish they’d be kinder. Check dates twice.
Late-night booking mess
Booked late and assumed it was fine. Then a system glitch made a double booking. They refused a refund after two months. Frustrating, but eventually got some help—would warn others.
Wrong-month oops, but they came through
I accidentally reserved for next month (classic coffee moment), expected a hassle but customer service replied fast and fixed it, booking confirmations came instantly — handy for my weekend getaways, and it saved my plans, honestly.
Reservation vanished, heads up
call them directly before you book.
Booking went sideways
they eventually sorted my booking, so I'm relieved. I needed a room for a work trip, furious when the hotel said no reservation — emails ignored, calls confusing. After pestering head office it got fixed. Annoying, but grateful it worked out.
Wrong-hotel saga
I saw them on a deal group and tipped my sister to use them — big mistake. They told the hotel we were at the wrong place despite our confirmation, left us waiting, I was pissed and exhausted, ugh.
Not worth it
skip them. They charged me about double the nightly rate because their site glitched. Staff pushed back and weren't helpful. I expected better — I've booked elsewhere with no drama. Oddly, a small refund showed up later, so not totally hopeless, but still poor.
Lobby moment of relief
Standing in the lobby, I knew it would be okay once they pulled up our confirmation after the hotel mix-up. I first saw it from a coworker's tip; not perfect, a bit slow at times, but handled cleanly and I left satisfied.
Skip Hotelopia
Totally skip Hotelopia — that's my short take. They never forwarded my reservation to the hotel, I had to pay twice and their support basically ghosted me. Still waiting on a refund months later. If you can, book direct or use someone else, seriously.
Booking hiccup, then relief
I almost gave up after the site charged me twice, but the moment their agent called, reversed the extra charge and said they'd investigate the glitch, I relaxed. Could've been smoother — I've had worse with other firms — that call made me glad.
Moment of relief
Right after the fourth frantic search, and while I was juggling bags, a rep answered and fixed my booking—at that exact moment I relaxed and knew this was good. I started using it last month for a sudden trip; the site seemed clunky at first but checkout was quick, and delivery showed up on time. Pretty pleased.
Reservation vanished on arrival
I showed up after a long travel day expecting my reservation to be waiting, but Hotelopia's booking never reached the hotel. I had to pay again at the desk, which sucked (especially on a work trip). Tried support — radio silence — still waiting on refund.
Hold loop but delivery ok
Tried to cancel and the site pretended my booking didn’t exist. Emails got no reply and the support line dumped me on endless hold, kept dropping. Oddly, the delivery still showed up a day late and the order was fine, so it works, just expect to chase customer service if needed.
Late switch, tired traveler
Booked this place months ahead, showed up exhausted and was told my room had been double-booked. They sent me to another hotel about four miles away for the night and said I could switch back tomorrow — not great after a long trip. I called customer support and, after a bit of back-and-forth, an agent sorted it out. Annoying and not seamless, but ultimately it worked, though I was wary.
Double-booked but resolved
Arriving felt off — the front desk said my room was double-booked and they wanted to move me four miles away until the next day. I had hesitated before booking, mixed reviews and a friend nudged me after I saw it on a travel forum. I phoned the helpline, the agent sorted a replacement and most of my doubts disappeared. Annoying start, but glad it worked out.
About Hotelopia
Hotelopia is a travel company that operates within the tourism industry, providing a wide range of accommodation options including hotels, apartments, and villas. The service caters to both business and leisure travelers, offering a variety of lodging alternatives to suit various budgets and preferences. Part of Hotelbeds, a global travel distributor, Hotelopia facilitates bookings through its website, boasting properties in popular destinations worldwide. The company aims to simplify the hotel booking process for its customers, providing competitive rates and a user-friendly platform. Although specific details about its founding and history are not provided, Hotelopia has established itself as a reputable player in the online travel booking space, leveraging the extensive network and resources of its parent group, Hotelbeds, to secure attractive deals for its users.
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Contact Information
Complex Mirall Balear, Camí de Son Fangos, 100; Torre A, 5na planta,
07007 Palma de Mallorca
Spain
Categories Hotelopia
Services | Online Surveys & Panels | Other Goods & Services
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Last update: November 2025
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Review with most votes
amazing services
Hotelopia is seriously good in services they know what they are doing and for whom. There is no damn confusion or any rush, they do best Read onBy: Levi Bryent