Scooter-Attack Reviews
Reviews (9)
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Kolbensatz purchase
I ain't got no complaints. I ordered a Kolbensatz and it showed up right on time in just two days. It was something that Scooter-Attack don't actually make, they just sell it, but I still gotta give it 5 stars. I always tell folks to be nice when dealing with customer service and to be understanding when things go wrong. Just keep communicating, whether you're talking or writing, as long as both parties can understand what's going on. That way, everyone can reach their goals more effectively and avoid unnecessary stress.
Quick order processing and fast delivery
I gotta say, I was actually pretty happy with how fast my order got processed and shipped. I placed it on Tuesday morning and boom, same day shipment. Got the package the next day, on Wednesday. I even thought some specialized parts might take longer to get, but nope, they were good to go. Don't know what those other reviews were talking about with slow delivery because my experience was fast. Super happy with the service and definitely gonna keep coming back for more.
Scooter parts
I just bought some scooter parts from this website and man, I gotta say, I am super happy with how it all turned out. The prices were awesome and the service was top-notch. I would totally suggest checking them out if you need scooter parts. Their website was easy to use and ordering was a piece of cake. Plus, my parts got here super quick and in perfect shape. All in all, it was a really good experience and I will definitely be coming back for more.
Recent multiple purchases for 2 scooters
I don't get the reviews on here, man! I've bought two scooters recently and it's been smooth sailing all the way. Customer service, returns, and shipping have all been outstanding. I ordered at 4pm, paid through Paypal, and had a DHL tracking number in my inbox by 6pm. Never waited more than 3 days! Phone support is awesome, always a smart person on the line right away. Emails are replied to super quick. Just top-notch! Keep it up!
Damaged item refund
I wanted to share my recent experience with Scooter-Attack. I got a damaged item and had to ask for a refund. It took some time, but they eventually gave me my money back, which is good. However, they really need to work on communication. On the bright side, they do deliver stuff quickly and are willing to refund faulty products, even if it's a bit slow.
Recent purchase
My most recent purchase from Scooter Attack didn't go as smoothly as I expected. I've usually been happy with their service in the past, but this time there were some problems. I know Covid-19 has messed things up with the supply chain, but it was still annoying to deal with delays and problems with my order. However, I have to give props to the customer service team for being quick to respond and help with my questions. Even though it wasn't the best situation, I'm grateful for their efforts in fixing the issues.
Wrong item shipped
I sent the wrong item to Scooter-Attack's address by mistake, but they were really cool about it and sent it back to me without charging me for shipping. It was super nice of them and you don't see that kind of kindness every day. Grateful for the good vibes 🙏🏼
Membrane block
The online store is pretty cool and everything runs smoothly, they email back super quick. But man, when my membrane block started peeling and my plates got messed up after only 500km, the company just didn't seem to care at all. Can you believe that? So disappointing. I'm definitely gonna find somewhere else to shop from now on.
Missing item in order
I ordered 3 things from Scooter-Attack not long ago, but when my delivery arrived, it only had 2 of the items inside. It was totally the seller's fault, but they weren't willing to send the missing item without me paying for shipping all over again. They straight up told me to reorder it myself, which I think is totally not cool for customer service.
