Vueling Reviews

: 22

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27% Would buy here again

Most relevant positive review

  2024-03-04
Flight booking experience with
I just wanted to share that I had a really good time flying with this airline. Even though I saw ...Read on
rhiannon

Most relevant negative review

  2024-03-31
Lost luggage complaint
I'm just really disappointed in the service I received from this airline and I wanted to sha...Read on
Marcelino

Review with most votes

  2021-02-07
A trusted brand
Good airlines but not even better in my view Right from ticket bookings to boarding off I travel ...Read on
Walker

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    A trusted brand

    Good airlines but not even better in my view Right from ticket bookings to boarding off I travel as I am a small businessman and by nature just wish to reach destinations on time So hardly care what and how they are performing I did faced any issues in services ,flight seats ,foods or entertainment provisions but as shared I had no issue any time of traveling so fine.
    One more important thing ,I have traveled through sixteen world class airlines all over Europe and big part of Asian countries Out of which fourth percent journey through Vueling Airlines
    Pricing is good not harder but in comparison of provided provisions this should be little low.


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    Flight booking experience with a front row seat

    I just wanted to share that I had a really good time flying with this airline. Even though I saw some bad reviews, I went ahead and booked a flight from Barcelona to Gambia with a front row seat. I was so happy I did because everything went smoothly. The flight left on time, the front row seat was comfy, and I thought the tray setup was pretty cool. The seats weren't the softest, but walking around the plane helped with that. I think it's worth giving this airline a shot.


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    Online ticket purchase

    Everything went really smoothly! I had no issues buying my ticket online or checking in. It was super easy! I also decided to pay for my baggage ahead of time, which turned out to be a good idea because it wasn't as expensive as with other airlines. At the airport, things were a breeze. There was no line at check-in, and all the airport and plane crew were super nice and helpful.


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    Flight experience

    Man, I was so scared to fly, but I took this really cheap flight and it was actually amazing! We checked in online, breezed through security, hopped on the plane real quick cause we paid for our seats, and the staff was super nice. The flight was smooth and we landed right on time. It was awesome!


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    Airline travel experience

    I just have to say, my experience with that airline was a total nightmare. They tried to charge me for a suitcase I already paid for, and they didn't tell me about all the extra fees. When I told them my bible was in the suitcase and meant a lot to me, they just made fun of me - which is not cool at all. And on top of that, they didn't even say sorry when they messed up. I filed a complaint, but never heard back, showing they really don't care about their customers.


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    Booking process, check in, and flight experience

    The process of booking, check-in, and the flight itself went really smoothly. But man, that constant music they played from the minute we boarded until we landed was so annoying. It would have been great to have some quiet time to read or just chill out. They should have switched up the songs instead of playing the same ones over and over. And the fact that the flight crew hardly made any announcements was a letdown, I felt pretty out of the loop during the whole trip. Overall, the airline made it easy to travel, but those music and communication problems were a real bummer.


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    Online check-in experience

    I just did an online check-in for my flight and was bummed to see that there weren't any free seats left. It felt like they cared more about making money than making customers happy, which wasn't cool. Besides that, everything else about the service was pretty good. Booking was easy and the staff was nice and helpful.


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    Overbooking flights

    Overbooking flights can be a real nightmare for passengers, causing a ton of stress. It's just not right for airlines to overbook flights, leaving people stuck at the check-in counter wondering if they'll even get on the plane. This kind of thing just makes travelers feel uneasy and frustrated, especially when they're just starting their trip. My advice is to steer clear of airlines that do this to save yourself from all that unnecessary worry and hassle.


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    Lost luggage complaint

    I'm just really disappointed in the service I received from this airline and I wanted to share my thoughts. I mean, it's been since last Saturday and my luggage is still missing – like, seriously? In this day and age, you'd think they could do better. The airport staff has been telling me different things about when I should ask for help, which is kind of frustrating.


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    Lost luggage incident

    I've had the worst time with this airline. When Vueling lost my bag on a flight from Paris to London, their customer service was just awful. They keep ignoring my emails for weeks, giving me conflicting info, and don't seem to care at all about my stuff. On top of that, the language barrier is a pain - sometimes they reply in Spanish instead of English. Dealing with Vueling has been a total nightmare, and I wouldn't suggest them to anyone.


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    Flight booking disruption due to oversold seats

    My most recent experience booking a flight was really frustrating. Me and four friends had planned a trip to Bilbao to celebrate a big birthday milestone. Unfortunately, one of us had a head injury right before the trip, but got the okay to fly and was excited to go. The night before we were supposed to leave, the app crashed and we couldn't check-in. When we got to the airport, they told us the flight was overbooked and two of us couldn't get on. This messed up our hotel reservations, restaurant bookings, and tours we had planned, and totally ruined what was supposed to be an awesome trip. It was so disappointing to see them not caring about our plans and only caring about money.


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    Flight experience chaos

    My most recent flight was a total disaster from beginning to end. The check-in folks were super slow, and our boarding passes didn't even work, which caused a huge delay. Then at the gate, the mobile boarding passes were useless, so they had to print paper ones for everyone. But even the paper passes caused problems at security. The flight ended up being delayed another hour before we could finally take off. Because of all this craziness, I've made up my mind that I am never going to fly with this airline again.


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    Flight experience from Amsterdam to Barcelona

    The flight I took from Amsterdam to Barcelona was a total letdown because of the terrible customer service. I got to the airport right on time, but there wasn't anyone at the check-in counter, even though the gate was still open. A security guard told me the gate was closed, and when I tried to call customer service for help, there was nobody there to pick up. The next day, when I finally got through to a representative, they didn't offer any real help and just told me to take a survey. The airline's lack of responsibility and support was really irritating and just not okay.


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    Misleading food advertising

    Make sure you don't believe everything you see in food ads - make sure to grab a bite before your flight!


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    Lastminute.com booking experience

    My experience with Lastminute.com was really disappointing. I had to change my flight dates because of a family emergency, but when I called customer service, they wanted to charge me $245.00, which was way too much. Even after showing proof of the emergency, they wouldn't give me a refund or help in any way. It was really frustrating and disheartening to be treated that way when I was already going through a tough time. Lastminute.com didn't seem to care at all and were no help at all. I won't be booking flights with them ever again.


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