Vitacost Reviews

: 19
84% Would buy here again

Most relevant positive review

  2024-03-20
Repeat Customer
I've been using this company for years and they never disappoint. They always get my orders ...Read on
darrion

Most relevant negative review

  2022-07-20
Vitamins and Supplement
FRAUD AND THEY LIE. Double billed me, refused to credit it back, nor would they cancel the order ...Read on
ROBIN

Review with most votes

  2019-07-18
Vitamins from Vitacost working
It has been around two months since I am taking supplements from Vitacost. It was suggested by a ...Read on
Nora Morris

Reviews (19)

  (12)

 (3)

  (2)

  (1)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins, Supplements, Healthy Foods, Yummy Coconut Manna, Tea, Cooking Oils & more

    Vitacost has become the FASTEST shipper of them ALL !!! They ship my orders within HOURS of placing my orders! I have my order AT my door within a couple of DAYS.....unheard-of these days!

    You can't beat their prices for vitamins, organic foods (cereals, grain bars, Kroger's "Simple Truth" brands, teas, oils for cooking & even Coconut Manna for eating right out of the jar...so healthy & delicious, too), honey, supplements of all kinds.

    They have SPECIAL Discounts almost every day....15% off.....20% off. Does Walmart do this? Does Amazon do this? Does Kroger.com do this? Nope.

    I use them to get many of my groceries TO my door faster than I can do my shopping (and stand in line) at ANY store...at better prices than any brick-and-mortar store in MANY cases.

    Free Shipping on ALL orders over $49. If you can't find $49 worth of stuff you WANT to EAT at Vitacost, then waste your time picking the stuff up at your grocery store. Most of my trips to the grocery store cost well-over $49.

    I was SO impressed with their FAST shipping that I was compelled to FIND a place to write a review...because I DO appreciate companies that are this customer-oriented.
    Amazon CHARGES you for FAST shipping.
    Walmart makes you wonder IF you'll get 2-day shipping (or not).
    Vitacost = NO loopholes to jump thru.
    Makes my life simpler. Saves me TIME & money!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Organic and Non-GMO products

    I've been getting my organic and non-GMO goods from this online store for a while now. Their prices are reasonable and they frequently have some sweet deals, especially when you hit that free shipping mark. And get this, my last two orders showed up faster than expected. I've seen some negative reviews here and there about late deliveries and iffy customer service, but come on, nobody's perfect, right? We all mess up sometimes. Just like this one time I had a super bad experience with a big name retailer, but hey, I still shop there because they've got good stuff and it was just that one time. I've had a few hiccups with some of my Vitacost orders too, like some crushed snacks, but they've always been super cool about fixing any problems. All in all, my experience with them has been pretty positive.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Supplements purchase

    Vitacost really blew me away with how easy it is to order from their website and how reliable their service is. I've ordered from them a few times now and every time has been awesome. Their website is super easy to navigate, so I can quickly find and buy the supplements I need. I've never had any issues with stuff being out of stock, which is a big deal for me. And wow, they ship stuff out so fast - it's even faster than I expected, especially since I'm in Australia. The team that packs and ships orders deserves major props for being so efficient and making sure my stuff gets to me quickly. I'm so thankful for the great service from Vitacost and I'll definitely keep coming back as a happy customer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins from Vitacost working like a charm in last two months

    It has been around two months since I am taking supplements from Vitacost. It was suggested by a family friend who also is a doctor. So I took his suggestion, went for Vitacost. According to my experience, I just took vitamins and continued for like 2 months as of now. I can tell how it brought changes in my daily routine, made me more healthy, agile and efficient in work. I feel full and less tired, hence more focussed. There obviously more detailed and intricate changes I feel, hard to put in the words. I guess, my diet improved.
    I HIGHLY suggest the supplements they offer. I see varied things they and couldn't wait to see what more I can get from here.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Repeat Customer

    I've been using this company for years and they never disappoint. They always get my orders right and deliver them quickly, sometimes even earlier than expected. I couldn't ask for more.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent orders

    I used to go to this company a lot but then stopped because the service got worse. I decided to give them another shot and made three new orders. Luckily, this time the service was great. I always told them to send the products in factory cases when they could, and they finally did it in my last two orders. Because of this, there were no broken glass bottles in the packages, which is good for the company and for us customers. Shopping there has definitely gotten better, and I'm really happy with how things turned out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitacost products

    I really enjoy ordering from this website! It's really easy to find everything I need and they always have great deals. My last order even came with a couple of extra discounts, which was awesome. The products are really high quality and the website is super easy to navigate. The packaging is usually perfect, but this time two of my Yogi boxes were a little squished. Thankfully, the tea bags inside were still good to go. Shipping is always really fast and I always know when my package has arrived because they ring the doorbell. Overall, I always have a great experience with Vitacost and I will definitely be ordering from them again soon!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins and Supplements

    It's so nice to find a company that doesn't try to squeeze every penny out of you by raising prices or forcing you to hit a certain amount for free shipping. Vitacost keeps their prices fair but still provides quality products, so it's an easy choice to go with them. And those site-wide discounts they throw out every so often? It's like a little bonus every time I shop. And can we talk about how quick their delivery is? I never have to wait long to get my vitamins and supplements, which is a huge weight off my shoulders when I'm running low.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Organic food purchase

    Vitacost has a fantastic variety of organic food that's great for your health. The prices are really good, so it's easy to eat well. Plus, they always package everything super carefully, so it all comes in perfect shape. Since USPS doesn't deliver to me, home delivery is a total lifesaver. And their customer service is amazing - you actually get to talk to real people online and on the phone, which is pretty rare these days. Vitacost is definitely a standout when it comes to organic food options.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Nutritional supplements purchase

    I just bought some vitamins from this website and it was a pretty average experience. The site was easy to use, with all the info I needed right there. The prices were good and the vitamins were top-notch. But what really impressed me was the customer service - the people I talked to were super nice, knew their stuff, and answered my questions fast. Overall, I'm happy with my purchase and would definitely come back to shop here again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins and supplements

    So, I bought some vitamins and other stuff and they came really quickly, you know? I've been buying from this place for about 4 years and I never had any issues. I always wait for sales or use a coupon because I love me some discounts, you feel me? I keep all my regular stuff in lists so it's easy to reorder.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitacost order issue resolution

    I've been a Vitacost customer for a while now, but ever since Kroger took over, I've been feeling let down by the drop in service quality. Recently, I got this promo email for 20% off, but when I tried to use it, turns out it was already used. When I reached out to customer service, they didn't really care or try to help. The rep just brushed me off and told me to place the order first, then call back for a refund. Talk about inconvenient and sketchy. This whole thing has left me frustrated and questioning if Vitacost's customer service can still be trusted under the new management.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Supplements purchase

    Vitacost always has those 15-20% discount codes floating around, but it looks like they might jack up the prices first before giving you the discount. So, in the end, you're not really saving much. If you check out Amazon, you might actually find better deals there. Just keep your eyes peeled and make sure to do some price comparisons before you think you're scoring a great deal at Vitacost.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Healthy snacks and vitamins

    I really love shopping at this online store because it has everything I need when it comes to healthy snacks and vitamins. I can't find some of these goodies at my local store, so I always go to Vitacost. The prices are awesome, and my orders come super fast every time. I've never had any issues, so I've never had to call customer support.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Almond butter, soap, spray, and vinegar

    I ordered almond butter, soap, spray, and vinegar from this website. It was so easy to find everything I needed for my pantry. The package was wrapped perfectly and nothing leaked. Thanks!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins and Supplement

    FRAUD AND THEY LIE. Double billed me, refused to credit it back, nor would they cancel the order as I requested. They tried to tell me I purchased through PayPal which is impossible as I don't have an account with them. So I'm out $120 with nothing to show for it. PLEASE DON'T SHOP HERE


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    B-12 and Endangered Species chocolate bars

    Arrived promptly. I am very satisfied with the quality, the price and the expiration dates. Thank you very much!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Supplements

    The price is right and I have used them for years. However, every order that has been made in 2020 has turned out badly. I hang in the phone for over an hour twice (and get hung up on), my order is shipped To the wrong address and my order never arrives after weeks of waiting and I get a refund. No explanation. I am tired and will not do
    Business with them EVER again


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins

    Delivery was on time, however I have one complaint which needs to be amended; neither the email receipt nor the packing slip had the last four numbers of my credit card for reference. THAT IS something EVERYBODY does. Really. I do a ton of online ordering, and the receipt, (usually the one sent via email) has the above requested information included. If a consumer has more than one credit card, it certainly helps keep charges straight. If the numbers are there and I just didn't see them, forgive me. But I looked the paperwork over pretty well. No more business from me until that is changed. Later!


Others also viewed