Vitacost Reviews

: 28

The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely.

71% Would buy here again

Most relevant positive review

  2024-04-05
High-quality products
I've always been happy with the great stuff I get from Vitacost. But, I've had a lot of...Read on
rhiannon

Most relevant negative review

  2024-04-29
Unauthorized charges
I've had some unauthorized charges on my card from this website twice already. Dealing with ...Read on
forrest

Review with most votes

  2020-04-22
Vitamins
Delivery was on time, however I have one complaint which needs to be amended; neither the email ...Read on
Jay Nicholson

Reviews (28)

  (13)

 (6)

  (5)

  (2)

  (2)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins, Supplements, Healthy Foods, Yummy Coconut Manna, Tea, Cooking Oils & more

    Vitacost has become the FASTEST shipper of them ALL !!! They ship my orders within HOURS of placing my orders! I have my order AT my door within a couple of DAYS.....unheard-of these days!

    You can't beat their prices for vitamins, organic foods (cereals, grain bars, Kroger's "Simple Truth" brands, teas, oils for cooking & even Coconut Manna for eating right out of the jar...so healthy & delicious, too), honey, supplements of all kinds.

    They have SPECIAL Discounts almost every day....15% off.....20% off. Does Walmart do this? Does Amazon do this? Does Kroger.com do this? Nope.

    I use them to get many of my groceries TO my door faster than I can do my shopping (and stand in line) at ANY store...at better prices than any brick-and-mortar store in MANY cases.

    Free Shipping on ALL orders over $49. If you can't find $49 worth of stuff you WANT to EAT at Vitacost, then waste your time picking the stuff up at your grocery store. Most of my trips to the grocery store cost well-over $49.

    I was SO impressed with their FAST shipping that I was compelled to FIND a place to write a review...because I DO appreciate companies that are this customer-oriented.
    Amazon CHARGES you for FAST shipping.
    Walmart makes you wonder IF you'll get 2-day shipping (or not).
    Vitacost = NO loopholes to jump thru.
    Makes my life simpler. Saves me TIME & money!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Organic and Non-GMO products

    I've been getting my organic and non-GMO goods from this online store for a while now. Their prices are reasonable and they frequently have some sweet deals, especially when you hit that free shipping mark. And get this, my last two orders showed up faster than expected. I've seen some negative reviews here and there about late deliveries and iffy customer service, but come on, nobody's perfect, right? We all mess up sometimes. Just like this one time I had a super bad experience with a big name retailer, but hey, I still shop there because they've got good stuff and it was just that one time. I've had a few hiccups with some of my Vitacost orders too, like some crushed snacks, but they've always been super cool about fixing any problems. All in all, my experience with them has been pretty positive.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Supplements purchase

    Vitacost really blew me away with how easy it is to order from their website and how reliable their service is. I've ordered from them a few times now and every time has been awesome. Their website is super easy to navigate, so I can quickly find and buy the supplements I need. I've never had any issues with stuff being out of stock, which is a big deal for me. And wow, they ship stuff out so fast - it's even faster than I expected, especially since I'm in Australia. The team that packs and ships orders deserves major props for being so efficient and making sure my stuff gets to me quickly. I'm so thankful for the great service from Vitacost and I'll definitely keep coming back as a happy customer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins from Vitacost working like a charm in last two months

    It has been around two months since I am taking supplements from Vitacost. It was suggested by a family friend who also is a doctor. So I took his suggestion, went for Vitacost. According to my experience, I just took vitamins and continued for like 2 months as of now. I can tell how it brought changes in my daily routine, made me more healthy, agile and efficient in work. I feel full and less tired, hence more focussed. There obviously more detailed and intricate changes I feel, hard to put in the words. I guess, my diet improved.
    I HIGHLY suggest the supplements they offer. I see varied things they and couldn't wait to see what more I can get from here.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Unauthorized charges

    I've had some unauthorized charges on my card from this website twice already. Dealing with it is really frustrating and I'm having a hard time trying to cancel my account.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    High-quality products

    I've always been happy with the great stuff I get from Vitacost. But, I've had a lot of issues with the delivery service - like wrong updates, deliveries at weird times, and things arriving broken because they're not careful with the package. I tried reaching out to Vitacost for help, but the delivery company is still giving me unprofessional service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitacost products

    I really enjoy ordering from this website! It's really easy to find everything I need and they always have great deals. My last order even came with a couple of extra discounts, which was awesome. The products are really high quality and the website is super easy to navigate. The packaging is usually perfect, but this time two of my Yogi boxes were a little squished. Thankfully, the tea bags inside were still good to go. Shipping is always really fast and I always know when my package has arrived because they ring the doorbell. Overall, I always have a great experience with Vitacost and I will definitely be ordering from them again soon!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Organic and eco-friendly products

    I've been shopping at this store for over 6 years now. I usually make purchases about 4-12 times a year. I like to buy organic and eco-friendly beauty, cleaning, and laundry products here. I also get my food and juices like Jovial pasta, Bragg's, Bob's Red Mill gluten-free items, Lakewood juices, and Chocolove chocolate. Occasionally, I've had a few issues with my products arriving damaged because they weren't packed properly. However, when I sent photos, I got a refund pretty quickly. The store has free shipping as long as you spent a certain amount, and they often have good deals and discount codes available.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins and Supplements

    It's so nice to find a company that doesn't try to squeeze every penny out of you by raising prices or forcing you to hit a certain amount for free shipping. Vitacost keeps their prices fair but still provides quality products, so it's an easy choice to go with them. And those site-wide discounts they throw out every so often? It's like a little bonus every time I shop. And can we talk about how quick their delivery is? I never have to wait long to get my vitamins and supplements, which is a huge weight off my shoulders when I'm running low.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent orders

    I used to go to this company a lot but then stopped because the service got worse. I decided to give them another shot and made three new orders. Luckily, this time the service was great. I always told them to send the products in factory cases when they could, and they finally did it in my last two orders. Because of this, there were no broken glass bottles in the packages, which is good for the company and for us customers. Shopping there has definitely gotten better, and I'm really happy with how things turned out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamin supplements purchase

    I used to really enjoy shopping on this online store for my vitamin supplements. The prices were awesome and the products were top-notch. Lately, though, my experience hasn't been so great. The prices and products are still good, but the delivery process has been all over the place. And when I had a problem with my order, the customer service wasn't very helpful or quick to resolve it. It's kind of a bummer to see their service take a nosedive like that.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent purchase mishap

    Vitacost used to be a company I really liked ordering from, but my last order has me second-guessing them. I got my package today and only one out of the 15 items I bought was in there, along with a random catalog. When I reached out to customer service, they said everything was in the same box, even though I only got one thing. They did offer to send the missing items, but now I'm not so sure about how they handle packing and shipping at all their locations. It's kind of a bummer to see a company I trusted mess up something as basic as this.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Large order replacement

    I've been a customer of this company for more than 10 years, and I've always been really impressed with their products and service. My most recent experience just reinforced my already positive opinion of them.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Repeat Customer

    I've been using this company for years and they never disappoint. They always get my orders right and deliver them quickly, sometimes even earlier than expected. I couldn't ask for more.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins and supplements

    So, I bought some vitamins and other stuff and they came really quickly, you know? I've been buying from this place for about 4 years and I never had any issues. I always wait for sales or use a coupon because I love me some discounts, you feel me? I keep all my regular stuff in lists so it's easy to reorder.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Organic food purchase

    Vitacost has a fantastic variety of organic food that's great for your health. The prices are really good, so it's easy to eat well. Plus, they always package everything super carefully, so it all comes in perfect shape. Since USPS doesn't deliver to me, home delivery is a total lifesaver. And their customer service is amazing - you actually get to talk to real people online and on the phone, which is pretty rare these days. Vitacost is definitely a standout when it comes to organic food options.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins and supplements

    I used to be a loyal customer of this company for 20 years, but over the past couple of years, they have completely dropped the ball. I always paid for shipping so I could select my delivery service, but now Vitacost chooses some random off-brand service that delivers at the most inconvenient times. Living in a bustling city like Philadelphia, leaving packages on the front step is basically asking for them to be stolen. On top of that, they never seem to have their own brand items in stock anymore. And don't even get me started on their Resolution Center - it's a nightmare to deal with. Vitacost needs to step up their game and bring back the service they once had.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vitamins & supplements

    I recently ordered some vitamins and supplements from Vitacost, but my experience was not great. Even though I got a notification on April 23 saying my order was on its way, it never made it to me. I was confused because there was no explanation as to why it was sent back to the warehouse. Then, when I tried again on April 25, the same thing happened - no delivery and no answers. It's really frustrating that there was no communication or accountability, especially since I've been a loyal customer for ten years. Even the customer service, with reps in the Caribbean, couldn't help me out. The shipping company Vitacost uses doesn't seem to be doing a good job, which just adds to the overall frustration.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    First time purchase

    I had a pretty bad experience with that online supplement store because one of my Vitamin C bottles had a broken seal. It made me wonder why the packers and storage folks weren't paying more attention to keeping the products safe.


Others also viewed