iGourmet Reviews
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A Delightful Gourmet Experience with iGourmet
As a client of iGourmet, I have had nothing but positive experiences with the company. Their website is easy to navigate, and they have a wide selection of gourmet food items, including cheeses, meats, and specialty condiments. I appreciate that they offer a variety of international options, as well as products from small, artisanal producers.
I have placed several orders with iGourmet and have always been impressed with the speed of their shipping and the quality of their products upon arrival. The packaging is also top-notch, ensuring that my items are well-protected during transit.
I would highly recommend iGourmet to anyone looking for high-quality, gourmet food items. Their customer service is also excellent, and they are always happy to answer any questions I may have.Cheese purchase
I can't figure out why there are so many negative reviews out there about this company because, in my opinion, they have been absolutely fantastic. I've bought high-quality cheeses from them multiple times and I've never had any issues. One time when they were out of the cheese I ordered, they upgraded me to a fancier cheese at no extra cost. Their customer service is on point, always making sure my orders arrive on time. I typically give them a heads up about a week in advance if I need my order by a certain date, and they always make it happen. They package everything really well, with a sturdy styrofoam cooler in a cardboard box, complete with ice packs for shipping. I've even told my friends about this company, and they've had great experiences too.
Cheese and fine food order
Ordering from igourmet has been a great experience for me. Their website is super easy to use and they have a wide variety of delicious cheeses and gourmet foods that you won't find anywhere else. I really like the zippered bags they offer for a little extra cost - they're not only handy for storing cheese, but they also look really nice when you're shopping at the store. The packaging is top-notch and keeps everything fresh for a long time, which is awesome for cheese enthusiasts like me. I definitely recommend checking out their sales and trying their unique items, you won't regret it!
Cheese and charcuterie gift basket
I bought a cheese and charcuterie gift basket from this company not too long ago. The cheeses and meats in the basket were top-notch, and the packaging was real classy. But there was a problem with one of the products, so I wrote a negative review about it. Even though I gave props to their customer service team for sorting things out, my negative review mysteriously disappeared. It's kind of a bummer to see negative feedback getting hushed up. Customers should be able to get the real deal about the products and services they're thinking about getting.
Cheese and ham purchase
Hey there, as someone who absolutely loves food, especially European cheeses and meats, I have to say I was pretty bummed out by my recent order. When I got my hands on the Emmental cheese and Jambon Sec I had been craving, they just didn't live up to what was promised. Emmental should be a top-notch Swiss cheese with a specific AOP certification, but what I received just wasn't up to par. And don't even get me started on the different sizes of Brie being called different names - that's just plain confusing for customers! Plus, Jambon Sec isn't even a specific type of ham, it's a whole process with various methods of drying ham. If a company prides itself on offering authentic and top-quality products, they've gotta make sure they're accurately representing what they're selling.
6-month cheese subscription
I bought a 6-month cheese subscription back in mid-December thinking I'd get it in time for Christmas. But I was let down when I got an email saying my order was shipped on December 23rd. Turns out, according to FedEx, they just made a label on that day and didn't actually receive the package until December 26th. The shipping folks really dropped the ball on this one, especially considering I asked for it to come by Christmas.
Gourmet cheese and charcuterie assortment
As someone who loves trying new and fancy foods, I'm always excited to discover new gourmet products. I recently bought the gourmet cheese and charcuterie assortment from iGourmet, and it was amazing. The selection was well thought out and the flavors were top-notch. Each item was high quality and paired perfectly with the others. Plus, the presentation was fantastic - perfect for giving as a gift or serving to guests.
Christmas food order
I ordered some fancy food for Christmas for my son in LA, ended up spending over $200. Unfortunately, the package arrived late and missed Christmas Eve. Total bummer! But the company was really nice and sent the perishable items again for free.
Bulk paneer purchase
I thought it was pretty cool that I could buy paneer in bulk on this website because it's not always easy to find in stores. But I gotta admit, the prices for all the cheeses seemed kinda high for me. Even though I've liked other cheeses I've gotten from here, I can't really afford to buy them all the time because of the cost. It would be great if they could lower the prices a bit to make it more affordable for more people.
Gift card purchase
I ordered a gift card and it turned into a total disaster. I never received an email or a call to confirm my order. I had to keep bothering them to find out what was happening, and then they wanted more information to "verify" things. Days went by and there was still no progress. In the end, I decided to just cancel the entire thing. What a complete waste of time!
Turkey dinner for two
I ordered a turkey dinner for my sister and her husband because she's not feeling well for Thanksgiving. I planned to have it delivered the day before Thanksgiving, but I got an email a few days ago saying they couldn't deliver it. Now I have to cancel the order, and my sister won't have a special meal for Thanksgiving. I'm really disappointed and upset about it.
Cheese and charcuterie platter
This company really needs to take a look at their shipping and handling prices, for real! I mean, they are seriously over the top. It's a bummer because they have a great selection, fantastic service, and top-quality products. But when you're shelling out almost as much on shipping as you are on the stuff itself, it's tough to swallow. Let's step it up, guys!
Cheese assortment
I just got a cheese assortment from this online store, but man, the delivery was a letdown. It took way longer than they said it would, and I was left waiting longer than I wanted for my order. If you're thinking about buying from this store, definitely check out their delivery track record first, especially if you need it by a certain date. Customer service did try to make it right by offering to send more cheese, but the fact that they didn't own up to the mistake in the first place was a red flag for me. Just a heads up, you might want to be careful when ordering from this store to avoid any delivery hiccups.
Multiple gift baskets
I recently bought a bunch of gift baskets from this company, and sadly, only one showed up on time. I ordered everything on December 3rd, way ahead of Christmas, and paid for everything upfront. Even after reaching out to the company multiple times to double-check the delivery date, I got an email on the 26th saying it wouldn't arrive until the 27th or 28th, way past when I expected it. No explanation or apology for the delay, which was pretty unprofessional and annoying. I went through the same thing last year with late deliveries, and it seems like the company hasn't gotten any better with their service.
Purchased gourmet food items
I was really looking forward to trying out this fancy food company, but man, was I let down. The food was decent, I guess, but that's pretty much the only thing that was good about it. Ordering was a nightmare, full of mistakes and technical issues. And let me tell you, dealing with customer service was a joke - might as well have been talking to a wall. And the delivery? Forget about it. Supposed to be fast, my foot. It took ages to finally show up. Overall, not worth all the trouble.
Cheese purchase
My experience with the customer service at this online gourmet food store was pretty disappointing. I tried to reach out through email with some questions about the different types of cheese I wanted to buy, but I never heard back from them. It was really frustrating and left me feeling pretty clueless about what I was looking to buy. Finally, when my order arrived almost two weeks later, it was a letdown once again. The packaging was all messed up, clearly mishandled. The cold pack inside was way too small, so some of my cheese ended up being warm. It made me wonder about their quality control and attention to detail. On top of that, when I sent a follow-up email about the shipping, I never got a response. It just shows they don't really care about their customers. Overall, this whole experience has left me really unsatisfied with the service and communication from this online gourmet store.
Expensive gift box
I recently splurged on a fancy gift box from this one company, crossing my fingers it'd show up in time for Christmas. Man, was I let down by igourmet. They straight up disappointed and frustrated me, big time. They swore up and down I'd get my gift between Dec 18-22, but never even sent a shipping confirmation or a single update. Every time I rang up customer service for help, they fed me a bunch of baloney about expediting my order, only to drop the ball again and again. The radio silence and lack of accountability from igourmet was seriously uncool. My buddies never got their Christmas goodies on time, and now I'm side-eyeing this company's reliability real hard. I won't be giving igourmet another chance, and I'd tell anyone else to think twice before ordering from them too.
