Citizen - Overall Rating based on 28 reviews

29% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-03
Hotel stays in multiple locati
My partner and I have been lucky enough to stay at a bunch of hotels in different cities all over...Read on
jarret

Most relevant negative review

  2024-05-13
Extended stay due to obstacles
I had such a terrible experience at this place, it's hard to put into words. Had to extend m...Read on
Williamson

Review with most votes

  2023-01-08
Citizen: Just Okay
I recently purchased a watch from Citizen and I have to say, I'm pretty satisfied with my experie...Read on
Alden Mueller

Reviews (28)

  (7)

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    Urgent assistance needed for car service

    I had a situation where I really needed help with my car while far away from home. The guy at the front desk quickly jumped in and helped me out. Thanks to his fast thinking, I made it to where I needed to be on time and safe. I'm so grateful for his help. Also, the hotel lobby was amazing! It looked so beautiful and definitely added to my great experience.


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    Hotel stay at a luxury establishment

    My time at this hotel was absolutely amazing. The staff really went out of their way to make sure I was happy and comfortable. The food was delicious, and the room I stayed in was even better than I expected. I loved the big window by the king-sized bed and the awesome shower. Using an iPad to control the TV, blinds, and lights was a cool and convenient feature. The hotel had a funky and stylish design that created a great atmosphere. I would definitely suggest this hotel to anyone looking for a fantastic stay. I'm already looking forward to coming back in the future.


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    Reservation problem

    I had a horrible time trying to get in touch with them! I called so many times but nobody answered. The chat bot was no help, just sending me robotic replies that didn't solve anything. I just wanted to know if my reservation went through, but they made it impossible to find out. Dealing with companies like that, who don't care about customers and only care about money, is beyond frustrating. It felt like they were basically telling me to go kick rocks with their poor communication.


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    Meeting room booking issue

    I wanted to book a meeting room with lunch at this place, but I had some issues. I found out that you're supposed to request breakfast or lunch reservations 48 hours in advance, which wasn't mentioned on their website. I'll need to speak with someone tomorrow to see if they can make an exception and provide us with sandwiches for the meeting. And the job titles at this place are really confusing and just add to the difficulty. It's frustrating!


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    Recent hotel stay

    My stay at this hotel was really great. I loved the design and vibe of the place. The staff were super nice and the rooms had everything I needed. So many TV channels to choose from too. The location was perfect and the Wi-Fi was free, which was a bonus. The price for a room was very reasonable, perfect for budget travelers. I would definitely recommend this hotel to anyone looking for a cozy place to stay.


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    Airport stay, exceptional staff

    We were stuck at Amsterdam Schiphol airport for 3 days because our airline messed up, but the amazing staff at the hotel really saved the day for us. Checking in was a breeze and our room, though small, had everything we needed. The hotel had a cool vibe that made us feel right at home. But the best part of our stay was the staff. They were so friendly and made us feel like they truly cared, especially since our airline couldn't find our luggage. The staff really made our stay special and went out of their way to make sure we were taken care of.


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    Annual stay at Tower Bridge Hotel

    I've been going to the same hotel for about five years now, visiting three times a year. Lately, I've noticed they're not as clean, the check-in process is more complicated, and the service just isn't as good. On top of that, the prices keep going up, so it's not as good a deal as it used to be. My last stay was a real bummer - they overcharged me big time, and I had to get my credit card company involved to straighten it out. I get that mistakes happen, but how they handle them is what really matters. Because of all this, I've decided to stop going to this hotel and I won't recommend it to anyone anymore.


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    Citizen: Just Okay

    I recently purchased a watch from Citizen and I have to say, I'm pretty satisfied with my experience. The website was easy to navigate and there was a good selection of products to choose from. I was able to find exactly what I was looking for and the checkout process was straightforward.

    The watch arrived within the timeframe that was specified and it was well-packaged to ensure that it wouldn't be damaged during shipping. Upon opening the package, I was pleased to find that the watch looked exactly as it did in the product photos on the website.

    I've worn the watch every day since receiving it and so far, it has been working perfectly. The quality seems to be very good and I'm confident that it will last me a long time.

    Overall, I had a good experience with Citizen. The product I received was exactly what I was expecting and the process of purchasing it was smooth and hassle-free. I would definitely consider shopping with Citizen again in the future.