Drapers and Damon's

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Drapers and Damon's

57% Would buy here again

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Spotlight: What are our customers saying?

R
Rossy
Well ,again I did same as mostly do.Looking for a winter jacket and purchased a special party jacquard jacket ,that is not advisable to wear for daily uses. A red with black spots ,in fact this is...Read on
D
dsvbgfn
Items not delivered as promised. Tracking proves it is somewhere in the US going back and forth between shipping posts. CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS ...Read on
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,djknlk
customer(service)+1*8o5*6o8*54o6*(phone)(number)+1*8o5*6o8*54o6* headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6* customer(service)+1*8o5*6o8*54o6*(phone)(number...Read on
S
Susan
Why does BBB not look into problems with D&D? After reading these reviews I am afraid to order what appear to be beautiful articles of clothing. Such a shame customer care is so lousy from ship...Read on
N
NIck Pappas
Customer service at this place is awful. My 90 year old mother bought her daughter-in-law a Christmas gift from them and sent it back in January. They waited and then sent it back to her for being ...Read on

All reviews (7)

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    Would buy here again
    Overall

    Quality products !Quality price

    Well ,again I did same as mostly do.Looking for a winter jacket and purchased a special party jacquard jacket ,that is not advisable to wear for daily uses.
    A red with black spots ,in fact this is wine color
    Seller claiming this is imported ,possible.Looks a different type of apparel with a eye catching shining Though material is polyester, front buttons,long sleeve .On receipt of parcel ,now I can say this is really a great collection ,no issue if purchased accidentally not by planning.
    Prices is higher side but I got very good discount
    So I will have to back DD again to avail this offer

    Ordered placed for 1 item on 04/04/2021 has not been shipped and just found out today from the company a phone message that they are in the process of moving from one warehouse to another and that my order could take up to 11 days to be shipped. The one and only email I got states my order is being processed not they are in the process of moving to another warehouse. So, when is my order going to be processed.

    My order Lost???

    I ordered a $625.00 order on June 2, 2021, I have yet to receive it. Called them today and they said order was on the truck, ha! I doubt that very much! I said if I don’t receive it within a week I want it cancelled. Sarah, customer service rep, said well then I would have to return it since its on the truck.


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    dsfdg

    Items not delivered as promised. Tracking proves it is somewhere in the US going back and forth between shipping posts.
    CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER +1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)


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    ejknlla

    customer(service)+1*8o5*6o8*54o6*(phone)(number)+1*8o5*6o8*54o6*
    headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6*

    customer(service)+1*8o5*6o8*54o6*(phone)(number)+1*8o5*6o8*54o6*
    headquarters phone number+1*8o5*6o8*54o6*corporate phone number +1*8o5*6o8*54o6*


  • Ordering

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    Would buy here again
    Overall

    Afraid to complete order

    Why does BBB not look into problems with D&D? After reading these reviews I am afraid to order what appear to be beautiful articles of clothing. Such a shame customer care is so lousy from shipping to returns.


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    Would buy here again
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    303 Aged Blouse

    Customer service at this place is awful. My 90 year old mother bought her daughter-in-law a Christmas gift from them and sent it back in January. They waited and then sent it back to her for being returned “beyond our return policy timeframe,” which it was not. She called them. Customer service was rude but eventually they agreed to accept the return, but required her to mail it back at her cost. Five months later the once again sent it back to her with a form that said it was outside of the return timeframe. They really caused an elderly woman to be very upset. Shame on this company. We’ll never buy anything from them again.


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    A dress, several tops

    The last order I received had the wrong sizes and an item I didn't order in place of one that I did order. I returned $140 worth of clothing and have received no response, no credit, no refund and it has been two months since the items were returned. I called the Drapers and Damons Credit Card company and they claimed that returns take at lest 3 to 4 weeks. Drapers and Damons claim that they never received the goods. I used their return information and label and still no response. I would never buy from these people again. My wife will shop elsewhere.


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    Clothing for my mom

    Archaic company! Who doesn’t have e-gift cards? Wrong item sent, missing item, items on backorder but showed available.....and don’t even get me started on the prices!! Mom wanted stuff, but I will NEVER order from them again.....


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