Online Shop
DressLily
All reviewsDressLily
75% Would buy here again
All reviews (4)
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CLOTHING
I originally gave a 1-star rating as could not get hold of the company for a refund at all - there are no phone numbers or email addresses that I could find on the website. Their online refund form has an inherent error - i completed 2 separate ones but they didn't receive either. Anyway, having posted the 1-star review on Trustpilot, they did contact me and, after multiple emails to and fro, have refunded the money, I finally found their CONTACT DETAILS which is Eight Four Five 5 two one seven two four five -I the company service team was outstanding and knowledgeable getting my return shipping information with me and they took few minutes to complete the verification process and after that, I received my amount back as a confirmation I also received a text stating that had a long struggle and stress during the process DO NOT BUY FROM THIS COMPANY. You have no protection. You might think 'It's only £10' But if they do this to 1000 people this is £10,000 they've stolen! NEVER WILL I USE THIS COMPANY AGAIN!!
Adorable and Affordable latest attires
Never seen such exclusive collection of clothes which are so much affordable, branded and adorable as in variety and quality.
I was really surpirsed few days back when I first explored DressLily.
There I find some sense of elegance and sophistication in the dresses they sell.
Not just that but also the acessories are trendy and collected among the variety.Swim Sits
They don't fit my daughter, measured her 3 times to make sure they fit. It says o their website they don't accept return for this. That is total BULLish. Every other place I order suits from will accept a return if they don't fit. Now I am out 60 bucks. I will never order from this place again and I will be telling everyone I know about this.
shoes
Managed to get my refund by calling their customer service helpline number,i ordered 2 XL tops; they are so small that will not fit a normal 9-year-old. Now to try figure out the policy to return and get a refund I searched for the customer service number and finally found one in google about their customer service number which is +1 919/725/7706 after calling that number one of their representative answered the call, he guided me some steps and after waiting for 20 mins I got my refund.at first I thought whether they will really help me or it’s a scam but after I confirmed with my bank I was relaxed as I have really received my refund from them
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