DressLily Reviews : Share your review & read experiences

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DressLily

100% Would buy here again

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Spotlight: What are our customers saying?

K
Kelly
I originally gave a 1-star rating as could not get hold of the company for a refund at all - there are no phone numbers or email addresses that I could find on the website. Their online refund form...Read on
J
Jess Allen
Never seen such exclusive collection of clothes which are so much affordable, branded and adorable as in variety and quality. I was really surpirsed few days back when I first explored DressLily....Read on
C
cathy mayberry
Managed to get my refund by calling their customer service helpline number,i ordered 2 XL tops; they are so small that will not fit a normal 9-year-old. Now to try figure out the policy to return a...Read on

All reviews (3)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    CLOTHING

    I originally gave a 1-star rating as could not get hold of the company for a refund at all - there are no phone numbers or email addresses that I could find on the website. Their online refund form has an inherent error - i completed 2 separate ones but they didn't receive either. Anyway, having posted the 1-star review on Trustpilot, they did contact me and, after multiple emails to and fro, have refunded the money, I finally found their CONTACT DETAILS which is Eight Four Five 5 two one seven two four five -I the company service team was outstanding and knowledgeable getting my return shipping information with me and they took few minutes to complete the verification process and after that, I received my amount back as a confirmation I also received a text stating that had a long struggle and stress during the process DO NOT BUY FROM THIS COMPANY. You have no protection. You might think 'It's only £10' But if they do this to 1000 people this is £10,000 they've stolen! NEVER WILL I USE THIS COMPANY AGAIN!!


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Adorable and Affordable latest attires

    Never seen such exclusive collection of clothes which are so much affordable, branded and adorable as in variety and quality.
    I was really surpirsed few days back when I first explored DressLily.
    There I find some sense of elegance and sophistication in the dresses they sell.
    Not just that but also the acessories are trendy and collected among the variety.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    shoes

    Managed to get my refund by calling their customer service helpline number,i ordered 2 XL tops; they are so small that will not fit a normal 9-year-old. Now to try figure out the policy to return and get a refund I searched for the customer service number and finally found one in google about their customer service number which is +1 919/725/7706 after calling that number one of their representative answered the call, he guided me some steps and after waiting for 20 mins I got my refund.at first I thought whether they will really help me or it’s a scam but after I confirmed with my bank I was relaxed as I have really received my refund from them


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