FansEdge24 reviews
This rating is based on 24 genuine user reviews submitted directly through US-Reviews.
Featured Reviews
Reviews (24)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Hat purchase
I recently bought a hat online, but it ended up being a nightmare. Right after I placed my order, I saw a bunch of charges on my card that I didn't make. My bank had to step in and stop any more sketchy stuff from happening. I tried reaching out to the store, but they were useless. They even tried to make me delete my bad review. It took forever for them to even respond, and when they did, they only offered to refund the shipping, even though I never got the hat! Their customer service is terrible and they didn't take responsibility for anything. Don't waste your time or money on this site.
Xmas gift
I can't stand all these spam emails I keep getting from this place! Every time I try to unsubscribe, I just get an error message. It's frustrating because I never even signed up for an account when I bought my Christmas gift, so I can't update anything to stop them. I have no idea how they even got my email in the first place! I've been trying for more than a month to stop these annoying emails, and it's really starting to get on my nerves!
Unwanted marketing emails
I'm someone who has never made an account with this company, and it really bothers me to keep getting spam emails from them. I've searched for a way to unsubscribe, but without an account, I can't do it. It's pretty frustrating and not cool of them to ignore non-customers like this. Companies should always respect people's privacy and choices, whether they're already customers or not. Sending tons of unwanted emails is just going to push people away, not bring them in.
Apparel and Accessories
I recently bought some clothes and accessories online. I ordered them on December 7th hoping to get them before Christmas. But I found out that one item will come on time, while the other two won't arrive until December 28th. I was really disappointed by this delay, especially since I wanted them for the holidays. When I contacted customer service to ask about my order, they said they couldn't hurry it up or cancel it. Their lack of flexibility and customer service was really frustrating and didn't sit well with me. So, I won't be shopping with them again in the future.
Resolved order issue with great customer service
I had a little problem with one of my orders the other day, but the customer service rep I spoke to really went the extra mile to help me out. Ruth was awesome - she took care of my issue quickly and made sure everything was sorted out. I'm so thankful for her amazing service and think she deserves a big shoutout for all her hard work. We could use more people like Ruth who really care about giving great customer service. Thanks again, Ruth!
Overpriced professional sports team gear
I was really let down by the stuff I got from that store. I could have gotten the same things for way cheaper somewhere else. It seemed like I was just paying for the name on the label instead of actually getting a good deal.
Jacket for husband
I ordered a jacket for my husband as a Christmas gift and I was really looking forward to surprising him with it. However, when it got delivered, it was a lot smaller than what the size chart had indicated. I then attempted to return it following their 365-day return policy, but strangely, the return button was not showing up in my order details. I tried reaching out for help through live chat, but unfortunately, no one was there to assist me. I even attempted calling customer service, but after waiting on hold for almost an hour, I still didn't get any help. This whole situation has been a complete nightmare and I definitely won't be ordering from them again.
Late delivery, bad customer service
Oh my gosh, I ordered this really awesome merch and then realized it wouldn't arrive in time for my friend's birthday party, what a disappointment! I attempted to cancel my order, but there was no way to get in touch with customer service. Like, seriously?! The chat bot was completely unhelpful. When I finally reached someone on the phone, the wait time was definitely not 1 minute as promised, and I was extremely frustrated. Plus, if I waited for the item to arrive and then needed to return it, they would charge me 9.99! Ugh, I'm definitely never ordering from here again.
Brazil Nike Soccer Jerseys
I wasn't sure about buying from this site at first because of all the bad reviews, but I took a risk and got 11 real Nike Brazil jerseys on clearance for my daughter's soccer team. They actually showed up just like they were supposed to and when they were supposed to. I placed the order on a Tuesday and they got here before noon on Thursday with expedited shipping. The jerseys were even better than I expected and my daughter's team loved them. So, all in all, I'm happy with this purchase and would think about shopping here again.
Fraudulent gift card charge
I had a really bad experience with customer service because of a fake charge for a gift card I didn't buy. Somebody got into my account and bought stuff without my permission. When I talked to them over chat, all they did was open a case, but that didn't fix anything. I called them, but the person couldn't hear me well because of noise and couldn't confirm my info. I wanted to talk to a manager, but they said they were all in a meeting, which seemed sketchy. Basically, the customer service was no help and super annoying.
Soccer jersey purchase
Even though I had a bad experience before when I got the wrong item, I took a chance and ordered a soccer jersey from this company. Turns out, the jersey I got was just like how it was described and shown on the website. The material was really good and the size was just right. I was really happy with this purchase.
Difficult refund process
I recently dealt with a real hassle trying to return something and get my money back on this website. I was getting tossed around trying to get it sorted out, feeling pretty annoyed and like my time was being wasted. Finally, I ended up talking to a customer service agent named Ruth and she was a total gem. Ruth was super professional, understanding, and quick in getting everything fixed up for me. She really went out of her way to make sure I got the refund I had coming. If only there was a hotline straight to Ruth for top-notch customer service every time!
Cards order
They are the worst. I ordered some cards and they said they were delivered two weeks ago, but they never showed up. I've been calling and messaging them every day and they don't even bother to respond. It's a total scam!
Excellent experience with helpful customer service
I had a really good time dealing with the customer service rep, Ruth. She was so professional, super helpful, and just made everything easy and fun. I wish all customers could have a Ruth-like encounter when they need help. Talking to her was a pleasure and she definitely made my shopping experience a lot smoother.
Reshipped order tracking frustration
The customer service reps at this company were kinda hit or miss. Ruth was great, kept me in the loop on my order, but Alex really dropped the ball by forgetting to send me a tracking number, which was super frustrating. Compared to the VA's, dealing with Ruth and Alex was a way better experience. The last customer service reps I dealt with were just awful - they hung up on me, made me wait forever, and even ditched our chat. It took a whole week of back and forth before they finally reshipped my items after investigating the issue.
Quick delivery
I got a jersey and it actually came three days sooner than I thought it would, which was awesome! The only bummer was that it showed up damaged, but their customer service team was on it right away and they're sending me a new one. The only downside was not getting tracking info, but it wasn't a huge deal since the jersey came earlier than expected.
Oversized running shoes
Returning an item was such a pain! The order history page was blank, the automated assistant wasn't helpful at all, and the customer service line had me waiting forever. I finally got a response after leaving a review. I'll definitely be returning for a smaller size.
Sports apparel purchase
The customer service rep, Ruth, really knew her stuff and went out of her way to help me with my order problem. Her professionalism and dedication were top-notch. If I could, I'd give her a 10-star rating for sure.
Josh Allen figurine
I recently bought a Josh Allen figurine on this site, but all I got was a tiny blue plastic man. When I tried to get help through their chat, all I got were automated messages which left me feeling frustrated and cheated. It's really disappointing to see such bad customer service and lack of responsibility from the company.
Desktop fanimal purchase
I bought a desktop fanimal from this website not too long ago, and I have to admit, I was pretty let down by it. It was supposed to be a Florida Gators Team Desktop Fanimal, but when it arrived, it was clear that the actual product didn't match up to the pictures online. Honestly, the craftsmanship was lacking, and it seemed like it was put together in a rush by someone who was just trying to get a passing grade in woodshop class. The fanimal overall just didn't meet my expectations, and I was pretty disappointed with my purchase.
About FansEdge
Are you a sports fan? If yes, then you should visit the FansEdge website. Their fan gear will help give you a distinctive style. Check out US-Reviews where previous FansEdge customers leave their honest opinions about the shopping experience with the site. Knowing what others think about this online fan gear shop can give you an idea of what to expect when it is your time to shop.
About FansEdge
FansEdge is one of the leading fan boutiques that provides you with the freedom to express yourself using their exclusive collection of stylish, fashionable, and limited edition fan apparel. You can represent your favorite team with their huge selection of unique jerseys, tees, and hoodies from the world's best brands. Why shop at FansEdge? Because they provide unique apparel that should satisfy all sports fans from hoodies and t-shirts from the leading brands like Nike, Under Armor among others. FansEdge has everything that a sports fan needs! Their Customer service contact page enables you to get more information about their products and all their policies for you to get satisfied.
Services of FansEdge
The FansEdge advocates are dedicated to providing each of their customers with a guaranteed satisfaction with every item that they purchase from this website. They have a huge collection of items from your favorite teams and players of any sport - NFL, MLB, NBA, NHL, COLLEGE, NASCAR, MMA, UFC, and so much more. Every time you contact them the customer service offered is bound to cater to all your needs and complaints. In case you are not satisfied with the product they have sent you, their return policy gives you easy returns in original condition for them to give you a full refund. Here at FansEdge, you get to shop with confidence because your privacy is protected by using state of the art technology to ensure your credit card and personal information is protected. For more information on privacy, read their privacy and security policy on their website. Other than that, as a client you are eligible for promotions and coupons offered that should enable you to get great value for your money and save money. Who knows they might have autographed memorabilia from your favorite player! Shop online and you can get up to 65% discount. As a cherry on top, you are offered International shipping services at affordable rates which enable clients to get their goods at their locations within 7-21 days for standard delivery and within 4-10 business days for expedited deliveries. All of these services offered are focused on making customers satisfied and gaining their trust.
Compliments, Complaints, and Tips for FansEdge
Have you purchased any sports items from the FansEdge website before? If yes, did it meet your needs? Would you recommend it to a friend? Were they able to live up to your expectations? Please leave a review here. Your opinion would be a huge help to sports fans who read reviews of FansEdge before they shop for any items online.
Bonus!
📊 How did FansEdge shine for you?
Contact Information
Categories FansEdge
Page Statistics
Letzte aktualisierung: November 2024
Review with most votes
Perfect one-stop shop for spor
I bought some great jerseys from here, t-shirts for NBA fans. They are such a quality and attractive t-shirts. I got it in 65% disocunt which was so cool. Read onBy: Rachel M. Briley