FlexiSpot - Overall Rating based on 27 reviews
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Office chair purchase
I recently got an office chair from this company, and it ended up being a letdown. The BS11 Pro Chair I picked up was super uncomfortable, with a slick surface that made sitting a real drag. No matter what clothes I tried, I couldn't stop sliding off. Also, putting the chair together was a pain. I had a tough time getting it right, even with help from a professional. So, I've decided to just steer clear of using the chair at all.
Standing desk purchase
I recently got a standing desk from this company, and I'm really happy with both the product and the customer service. When there was an issue with the delivery address by the shipping company, FlexiSpot's customer support team was quick to fix it. I had been trying to sort it out with the shipping company for a whole week with no luck, but FlexiSpot's rep, Benedict, fixed it in just a few minutes. The level of service went above and beyond, and I'm more than pleased with my purchase. This is actually my second standing desk from FlexiSpot. I got one before and gave it to my husband to help with his back pain. The quality of the E7 model convinced me to get one for myself, and even my sister got one after I recommended it.
E7 Pro standing desk purchase
I just bought the E7 Pro standing desk from your company. Overall, the desk is pretty good quality, but I did run into a small problem with the height not being perfect for me. I really wish the E7 Pro could go as low as the E7 model because it would give me more space for my legs and help me avoid any discomfort or pain.
Odin 640 lb 4-motor frame
I just got the Odin 640 lb 4-motor frame and I'm so happy with it. Michelle P from customer service was amazing. She knew her stuff, was super helpful, and made ordering a breeze. She answered all my questions and made sure the quote and order went through quickly. The frame is really solid and sturdy, great for my custom Walnut top. I couldn't be happier with my buy and would definitely recommend both the product and the service I got.
Electric standing desk
My experience with customer service at this company was amazing. They kept me updated on every step of my order and where it was at all times. The person I talked to was really professional, clear, and gave me great service and support the whole time. I'm super happy with the help I got.
Comhar Pro with misaligned drawer
I just got a new Comhar Pro standing desk and the drawer was messed up. I called customer service and Romica helped me out by giving me some tips to fix it on my own. It didn't totally fix the problem, but I'm thankful for the support team trying to help and for offering me a partial refund for the issue.
Standing desk purchase
The customer service guy, Daniel, was super helpful and got back to me real quick with all my questions. He totally made ordering stuff easy and simple. I gotta say, I was really impressed with how professional and dedicated he was to making sure I was happy. Oh, and the standing desk I got is top-notch quality and has made my work area way better. I'm really happy with my buy and would totally tell others to check out this company.
Standing desk purchase
I just got a standing desk and it's amazing! The desk is really sturdy and the bamboo top looks fantastic. I struggled a bit with the instructions, but that's probably because I'm not the best at assembling things. Their customer service was great - they sorted out a mix-up with the delivery address for me. All in all, I'm super impressed with it!
Desk purchase
I just bought a desk, but it came damaged from shipping. FlexiSpot's customer service was really great though. They responded fast and offered to replace the desktop with no problems. I'm grateful that they fixed things so quickly. I'd definitely suggest them to anyone looking for a good desk.
Large standing desk purchase
FlexiSpot was actually recommended to me by a friend, and boy am I glad I listened to them. I did some research and got in touch with FlexiSpot, and Joanna really came through for me by finding the perfect desk and accessories that fit my needs. Deverly also went above and beyond, making sure to review my order with a fine-tooth comb to make sure everything was right and set realistic expectations. I gotta say, I'm seriously impressed with the level of service and attention to detail from FlexiSpot's team.
Asr message issue resolved
I had this super annoying error message show up on my digital display and I was totally lost on how to get rid of it. I decided to give customer service a call, even though it was after hours, and to my shock, someone actually picked up right away! The person on the other end was talking a mile a minute, but they managed to guide me through the steps to fix the problem in no time. I was seriously impressed with how fast and effective they were in helping me out. All in all, I had a really good experience with the company's customer service.
Electric standing desk purchase
I just got this electric standing desk not too long ago, and after using it for a couple of years, it started having some motor problems. I decided to chat with customer service about it, and they were super quick to help me out by sending me a replacement. I can happily say that my desk is now working like a charm. The whole thing, from reaching out to customer service to getting the replacement, only took 5 days, weekends included. I'm really happy with how they handled everything and how fast they resolved my issue.
Desk raise button malfunction
I had a problem with the raise button on my desk not working, but the customer service team was really fast and helpful in fixing it for me. They got everything sorted out in just 10 minutes, and now my desk is working perfectly.
Computer holder
I just bought a computer holder to put under my desk, and I had to use Velcro straps to attach it to my computer case. Unfortunately, one of the straps broke when I was tightening it, which made me think there might be a problem with the quality of the product. But when I reached out to customer service, I was really happy with the help I got. AJ, the person helping me, was super nice and understanding. She asked me to send a picture of the broken strap, and then she quickly said they would send me a new one without any trouble. Dealing with the issue was really easy and stress-free, all thanks to the efficient and friendly service from AJ.
Awesome service and staff
Oh my gosh, I had such a great experience with their service! They replied to my emails really fast and a salesperson even gave me a call as soon as I signed up. Kenneth and Lawrence were both super friendly and made the ordering and payment process a breeze. It was totally stress-free and I definitely suggest giving them a try!
Expensive desk, great customer service
I just purchased this fancy desk I've been eyeing for a while. I thought I'd try my luck and ask for a discount, so I talked to customer service. The rep I spoke to not only gave me a bigger discount than I expected but did it quickly and easily. Good customer service really makes a difference!
Tax deduction assistance
The sales guy, Daniel Dagle, was amazing in helping out our nonprofit school with the tax deduction stuff. He sent over the invoice super fast after we placed our order which made everything run really smoothly. Daniel's customer service was top-notch, and it truly made a big impact on our experience with the company. We're grateful for his attention to detail and how he went above and beyond to help us out.
E7 Pro Desk for Sewing Machine and Cutting Table
My wife just got the E7 Pro Desk for her sewing and cutting projects. The packaging was top-notch - sturdy boxes and plenty of foam and cardboard for protection. Putting it together was a little challenging because the instructions weren't that clear, but we managed to find some helpful videos online. The desk itself is fantastic - it's smooth, sturdy, and exactly what we needed. It might cost more than other desks, but the quality makes it totally worth it.
Adjustable desk purchase
My new desk showed up with a busted control panel. I hit up customer service and got hooked up with a guy named AJ. He was super chill, nice, and really helped me figure out what was wrong. I was so thankful for how quick they responded and for sending me a replacement desk. This company's customer service totally went above and beyond what I expected.
Sit-stand desk troubleshooting and disassembly assistance
The customer service team was really quick and super helpful when my sit-stand desk wouldn't lower right. They gave me clear steps to try and fix the problem myself, and even helped me take the desk apart when I needed to. I'm thankful for how fast they got back to me and how well they fixed the issue.
Review with most votes
Awesome help process!
My desk actually ended up breaking, but the support technician made several attempts to fix it before deciding to replace it. I really love my standing desk, it's been a hu... Read onBy: Adrienne Treutel