FlipKart - Overall Rating based on 17 reviews
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I bought a product
The product is great, but man, their return policy is terrible! They won't take back anything, not even if it's broken. The item came in a box that was already opened, and now we're stuck with some faulty stuff that we can't even return.
Watch purchase
I had a terrible experience with this website. I bought a watch from them, and after waiting for 5 days, they just randomly canceled my order without saying why. Seriously, like what's up with that? I was really looking forward to getting my new watch, but now I gotta start from square one. Not cool at all, dude.
Laptop purchase
I recently bought a laptop on this site and man, let me tell ya, I was so let down by how they handled the shipping. They said it would be here on a certain day, but it ended up being two days late. That kind of delay just doesn't fly nowadays when everyone wants their stuff ASAP. And on top of that, I noticed there are a bunch of shady vendors on this site selling fake stuff. It makes me question if anything on here is even legit.
Smartwatch purchase
I bought a smartwatch from this website, but got a used one instead of a brand new one. And to make matters worse, the delivery guy wouldn't take it back when I tried to return it. When I talked to customer service, they were no help at all and I ended up losing my money. Dealing with this scam was so frustrating.
Bluetooth headphones
I just bought some Bluetooth headphones from this site and it didn't go well. I got the wrong thing not just once, but twice! I tried to talk to customer service, but they weren't helpful at all. They wouldn't give me my money back, just a gift card to use on their site. That's not cool. And it seems like the sellers here aren't real, so it's not safe to shop here. Maybe check out Amazon or somewhere else instead.
Auto Cancel Order
I can't believe how incompetent this company is. I ordered something, and they just canceled it without even telling me why. How am I supposed to trust a company that can't get a simple order right? Their lack of communication and customer service is so disappointing. I'm definitely going to shop somewhere else from now on.
Laptop purchase
I just bought a laptop from this online store and gotta say, I was pretty happy with how everything went down. The website was super easy to use, and I snagged a sweet deal on the laptop I wanted. Ordering was a breeze, and they kept me in the loop the whole time about where my order was at. When the laptop showed up, it came quick and the delivery guy was nice and knew his stuff. One thing I did notice though was that some of the product images could use a little upgrade. They weren't all that clear, which made it hard to see everything about the product.
Recent tech purchase
I was super stressed out because I had a problem with my recent tech purchase. But when I called customer service, they totally helped me fix everything. I really appreciate your help, thank you so much!
Cash on delivery order
I recently made a cash on delivery order through the app, and it was pretty frustrating. I got a message in the morning telling me to pay and tell the delivery person to drop off my package. Since I was going out, I decided to use UPI for the payment and even took a screenshot of the confirmation. But when the delivery guy showed up, he said I hadn't paid. I showed him the screenshot, but he said the system showed no payment. So, I called customer service, and they said it would take 24 hours to process the payment and get my parcel. Why didn't they tell me this in the first message? It's so frustrating when there's no communication. I've never had this issue with Amazon. Plus, the customer service person I talked to didn't help at all.
Old model Havells Purifier UV UF
I just bought the old model Havells Purifier UV UF from this website, and I gotta say, I was pretty bummed to get an outdated product. I tried asking for a new model to replace it, but the customer service was no help at all. The management didn't seem to care either. Honestly, I wouldn't recommend buying from this site because they don't seem too worried about honesty or treating their customers right.
Recent online purchase
My recent experience buying online was really disappointing. I got something from the website, but the problem was I never got it. I tried getting in touch with customer service a bunch of times, but haven't gotten my money back or a replacement for what was missing. I'm frustrated and unhappy with how the company has handled this situation.
Order didn't come on time
I ordered my stuff on February 26th and was supposed to get it on the 27th, but it never arrived. I tried talking to the online chat people for help, but all they did was give me more delivery dates. It's so frustrating! Definitely avoid ordering from here.
Laptop purchase
I just bought a laptop from this website recently, and I gotta say, I was really impressed with the whole thing. The website was easy to use, and ordering was a breeze. The laptop showed up quickly and was even better quality than I expected. The customer service folks were super helpful and made sure everything went smoothly. I'd totally recommend this site to anyone in the market for electronics. They've totally won me over, and I'll definitely be coming back for more.
Product received was not as ordered
My recent experience with that online store was really disappointing - I ended up getting something totally different from what I ordered. And when I tried to return it and talked to customer service, they were pretty unhelpful. It felt like they didn't really care about my concerns. Dealing with all that was just so frustrating - the company didn't seem to take any responsibility at all. I'll definitely have to think long and hard before buying from them again.
Online purchase experience
My online shopping experience was just plain awful. I had so many problems with the delivery company and customer service. When I got a used product, I wanted to send it back but every time I tried, customer service would cancel my request. They kept telling me to try again, but when I finally did, they blocked me from returning the item on the last day. I tried reaching out by email and phone, but I never got any help from the company. The whole thing was a joke and it caused me a ton of stress and trouble.
Logistics management, delivery executive, cancellation
As a customer, I'm really disappointed with the services I got from this platform. The delivery management was all messed up, and the delivery guy just said the same thing and called off my order. It was so annoying to have to place an order, wait forever, and then be told to do it all over again. This whole thing was just super frustrating and inconvenient because of how inefficient and poorly they communicated. I thought a well-known online marketplace would do better than this.
A Satisfied Customer's Experience with FlipKart
I have been a customer of FlipKart for several years now and I have always been impressed with their service. Their website is easy to navigate and find what I am looking for. The prices are competitive and they frequently have sales and discounts available.
I have never had any issues with the delivery of my orders and they always arrive within the estimated timeframe. The packaging is always secure and I have never received a damaged item.
One of my favorite things about shopping on FlipKart is their wide selection of products. They have a variety of brands and categories to choose from and I am always able to find what I am looking for.
Customer service is also top notch. I have had to reach out to them a few times and they have always been helpful and resolved my issues quickly.
Overall, I highly recommend FlipKart for anyone looking to shop online. They offer a great shopping experience and I will continue to be a loyal customer.
Review with most votes
A Satisfied Customer's Experie
I have been a customer of FlipKart for several years now and I have always been impressed with their service. Their website is easy to navigate and find what I am looking for. T... Read onBy: Howell Heathcote