Haoqi - Overall Rating based on 20 reviews
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Electric bike purchase
I just bought an electric bike and the team was awesome. Casie and everyone else has been super helpful and professional whenever I had questions about my purchase. Their knowledge and willingness to help have been really great. I would definitely recommend this company to anyone looking for an electric bike or related services.
E-bike purchase
When I moved to a hilly area, biking became really tough cause of my physical limits. I looked into electric bikes, but man, those prices were crazy high! Then I found this website selling a top-notch e-bike for way cheaper. I was skeptical at first, but the reviews were good so I took a gamble. Turns out, the bike I got is affordable, dependable, easy to use, and has all the cool features I wanted. It came fast and was a breeze to put together. Now I can cruise up those steep hills with no sweat and get back to enjoying biking.
Customer Service experience
I had a great experience with the customer service rep at this place. They were super helpful and knew a lot about the products I asked about. They were really patient and nice the whole time, which made me feel important. Good customer service can really make a difference when you're shopping, and this time, it made it awesome. I really appreciate how professional and dedicated the staff member was.
E-bikes purchase
I recently bought a couple of electric bikes from this company and I gotta say, I am super impressed with how well they work. My partner and I live out in the countryside with lots of trails around, and let me tell you, riding these bikes has been so much fun. They handle all kinds of different surfaces like a dream, and they're great on the roads too. We got the hang of them pretty quick and now we're able to have even more fun on our outdoor excursions.
Electric bike purchase
I just got myself an electric bike and I gotta say, I'm really happy with how it's been running. The motor's got some good kick to it and the battery lasts a long time. The customer service was pretty reliable too, they got back to me quick with all my questions. But, I'm gonna have to wait and see how the bike does as we head into the summer months. Overall, I'm feeling good about my purchase and thankful for the help from the company.
Electric bike purchase
I absolutely love this bike! I'm a pretty big guy, but it handles me with no issues. Putting it together was super easy, even though I've never dealt with an electric bike before. The power and speed of this bike is incredible, I feel like I can conquer any terrain with it!
e-bike purchase for a long journey
I recently took a 65-mile journey from western Pennsylvania to the West Virginia state line on my e-bike. It was a smooth and successful trip, all thanks to the reliability and performance of my electric bike. The terrain was tough, with plenty of hills along the way, but my e-bike handled them like a champ. I even had to bring along an extra battery because of how much the hills drained the battery, but it was totally worth it for the awesome experience. The fall colors, the time alone on the trail, and the thrilling ride were all unforgettable. Overall, my e-bike has been a trustworthy and sturdy partner for my long rides, and I definitely recommend it.
Step-thru electric bike purchase
I recently bought an electric bike with a step-thru design for my wife from an online store. The whole process went smoothly with no issues, and the bike arrived in great condition. This design is perfect for my wife, who has had hip replacement surgeries, because it makes it easy for her to get on and off the bike. The throttle feature is really helpful for her as she works on strengthening her legs during our rides. The pedal assist works seamlessly and the brakes are effective. The bike feels stable on different terrains thanks to the larger tires, which makes our rides more enjoyable. Overall, we're really happy with the quality and performance of this electric bike.
Second ebike purchase
I just picked up my second ebike from this shop, and man, I am absolutely loving it. The full suspension on this thing is incredible, and the range is perfect for me.
Electric bike purchase
I gotta say, these electric bikes from this company are seriously amazing. The service is top-notch and you can tell they really take pride in their products. They're super responsive and always have a solution ready. And let me tell you, the performance of these bikes is next level, plus the prices are unbeatable for the quality you're getting. I am so happy with my purchase and would definitely recommend this company to anyone looking for an electric bike. It's a total game-changer!
New seat for white leopard step thru
I just bought a new seat for my wife's white leopard step thru bike from this company, and I have to say, I was really happy with how smooth and easy the whole ordering process was. The customer service was outstanding - they replied quickly and provided really helpful guidance along the way. I would definitely suggest this company to anyone looking for top-notch products and great service.
3 bikes
I really love the bikes, they're such great quality. Cassy is always so responsive and helpful. Can't wait to receive the third bike I ordered for my wife!
Ebike purchase
I've been riding an ebike from this company for a few years now, and I gotta say, their customer service is top-notch. I live in the rugged mountains of East Tennessee, and my ebike has been through a lot, but it's held up like a champ, all thanks to the awesome support from this brand. The customer service team has been there for me every step of the way, making sure my wheels keep spinning for nearly 3000 miles. Their dedication and willingness to help have truly made my experience with their product outstanding. If you're looking for a reliable ebike with great customer service, this company is the way to go. Highly recommend!
Electric bike purchase
The electric bike I bought from this brand has been super reliable and now I can't imagine my day without it. I really appreciate that it always gets me where I need to go without any hiccups. Plus, the customer service is excellent - they're always around to answer questions or help out when needed. I haven't had any issues with my bike so far, but it's nice to know they've got my back just in case. The money I spent on this e-bike was totally worth it for the peace of mind and reliability it gives me. Whether I'm cruising around the city or going on a longer trip, I know I can count on my e-bike to get me there safely and quickly.
Great sales staff and knowledgeable support staff
The sales staff and support at this place are amazing. I've been buying stuff from them for about a year now, and they always take care of any issues right away. The bikes they sell are really cool and reasonably priced. If you need help or parts, they make sure you get everything you need. They truly value making their customers happy, and that's important to me.
Bike with lock and saddlebags promo
I recently bought a bike that came with a lock and saddlebags as part of a promotion. I'm still taking a good look at the bike, but I gotta say, it looks amazing and rides really well. I'm really impressed with how good quality and performance this product has.
Electric bike purchase
I recently purchased an electric bike from this store and man, let me tell you, the service was fantastic! The staff there were incredibly friendly and helpful. They took the time to answer all my questions and even assisted me in choosing the best bike for my needs. Not to mention, the prices were really reasonable - I scored a great deal on my bike. The delivery was quick as well, I received my bike earlier than anticipated. All in all, my experience at this store was top-notch. Much appreciated, Haoqi!
Fat tire electric bike purchase
I recently bought a fat tire electric bike from this company and the customer service was amazing. I had some technical questions about a bike I got from a different company but they weren't helpful. I reached out to this company on Facebook one night and talked to a sales rep named Celine. She spent over an hour emailing me back and forth, answering all my questions and helping me figure out the issues I was having with my bike. Even though I bought a bike from a different company, Celine's professionalism and dedication really stood out. It's hard to find great customer service like that these days, and I'm really thankful for the help she gave me. I would definitely recommend this company to anyone looking for a new bike with excellent customer service.
Leppard Ebike
I recently got this awesome ebike called the Leppard and I'm super excited about it! Putting it together was easy peasy and I can't stop thinking about how great the quality is. This bike is seriously top-notch for the price. I'm definitely gonna tell all my friends to check it out. Even my cousin, who doesn't drive and works at a store close by, is totally in love with it!
Rhino and Camel Cargo
I just got 2 rhinos and let me tell you, they are pretty awesome! It's like cruising on a motorcycle but way more laid-back. Had a little issue with one of them, but the customer service was super quick and fixed it in no time. I also picked up a Camel cargo and man, it's like gliding in a Cadillac. So smooth and can go the distance. Who needs a car when you've got these rides?
Review with most votes
Fat tire electric bike purchas
I recently bought a fat tire electric bike from this company and the customer service was amazing. I had some technical questions about a bike I got from a different company but... Read onBy: Aisha