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100% Would buy here again
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Impressive Quality & Exceptional Service
I recently had the pleasure of shopping at Janie and Jack, and I must say I was thoroughly impressed with my experience. The store had a warm and welcoming atmosphere, which immediately made me feel comfortable browsing their selection of clothing for children. What stood out to me most were the quality fabrics used in all their garments. Every piece felt soft and durable, ensuring that they would last even after multiple washes. Additionally, the attention to detail in each item was impeccable - from intricate embroidery to delicate ruffles - everything was meticulously crafted. The staff at Janie and Jack also deserve applause for providing excellent customer service throughout my visit. They were both friendly and knowledgeable about their products, making recommendations based on my preferences. Overall, I highly recommend Janie and Jack as a go-to destination for high-quality children's clothing. Their exceptional products combined with top-notch customer service make it an unbeatable shopping experience.
Terrible customer service
Terrible customer service! I ordered a gift to send to NYC, but it was never delivered. When I called JJ their representative Joann said it was delivered by DHL and left in the mailbox but the gift recipient checked for 6 days in a row and it was never there. No picture proof was provided and JJ said I need to solve this with the carrier and never thought about offering to send another package to replace the lost one. They put the burden of discussion on the customer while clearly the contract agreement with the carrier was not fulfilled. Terrible! Never buying from them again although I was buying lots of things there for my grandkids.
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