MacPaw - Overall Rating based on 21 reviews

90% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-25
Lifesaver for Mac users
CleanMyMac X has seriously been a game-changer for me when it comes to keeping my Macs running sm...Read on
Hammes

Most relevant negative review

  2024-04-15
Refund issue
I had a really frustrating experience with my recent purchase from your company. I was so surpris...Read on
Jabari

Review with most votes

  2021-05-29
Useful products
Some of the features are very special and useful no doubt Mac users like me ,always try to pick b...Read on
Nicole

Reviews (21)

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    Lifesaver for Mac users

    CleanMyMac X has seriously been a game-changer for me when it comes to keeping my Macs running smoothly. I switched from PC to Mac a few years ago, and ever since then, this software has been a lifesaver. With three Macs in my house, having a tool like this is super important. The interface is easy to use, and the features make it simple to clean up unnecessary files, free up space, and stay safe from malware. I honestly can't picture owning a Mac without CleanMyMac X anymore.


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    Quick and detailed support

    I just contacted customer support for an issue I was having, and I was really impressed with how fast they got back to me and the detailed help they gave. They were able to quickly figure out the problem and gave me clear steps on how to solve it. I thought their service was top-notch, and I trusted them to help me through the issue.


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    Simple purchase

    I had a problem and I reached out to MacPaw for help. This person named Sophia responded really quickly and was able to help us fix my dad's issue. She was really nice and got the problem resolved efficiently. I'm really pleased with how everything turned out!


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    Easy peasy storage saver

    I absolutely adore this software! It's so user-friendly and really helps me clear up space on my computer. It includes all sorts of useful tools for locating and deleting unnecessary files, speeding up my computer, and ensuring it's protected from viruses. I also love that it shows me how much power my computer is consuming, that's pretty neat. The scan was quick and my computer already feels faster. Oh, and let me tell you about their customer service - top-notch!


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    Refund issue

    I had a really frustrating experience with my recent purchase from your company. I was so surprised when I realized I was being charged for a second payment, even though I had receipts showing I already paid. When I contacted customer service to ask for a refund, they weren't very helpful and I still haven't gotten this sorted out. I'm really disappointed with how things have been handled and the service I've received.


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    MacPaw software

    I just bought some software from this company, and let me tell you, I am really impressed with how good it is. The interface is easy to use and the features are excellent. It's made it a lot easier for me to handle my Mac efficiently. And the customer support team was super helpful and quick to fix any problems I had. I'm really happy with my purchase and I definitely suggest this company to anyone needing great software.


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    Product reactivation assistance

    The folks at this company really came through for me when I needed help getting my product up and running with my new email address. I was freaking out because I couldn't log into my account and didn't want to lose access to the software I bought. But they got back to me fast and fixed the problem quickly. Their customer service was so nice, they knew their stuff, and they made everything super easy and hassle-free. I'm grateful for how they went above and beyond to make sure I was happy, and I would definitely tell anyone who needs help to check out their services.


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    Mac issues

    My old Mac was acting up and, sadly, it was too old to fix. Still, the team really gave it their all to solve the problems. I was really impressed by how quickly they got back to me, especially with it being a holiday weekend. Great job.


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    MacPaw product

    I just bought something from MacPaw and I gotta say, I am seriously blown away by how great it is. Seriously, it's way better than I thought it would be. Since I started using it, my device has been running so much better. And can we talk about the customer service? Catalina and Mary were amazing. They knew their stuff, were super helpful, and really went out of their way to help me with all my questions.


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    CleanMyMac purchase

    I just bought CleanMyMac because I heard great things about it and it looked easy to use. I tried some other similar products before, but CleanMyMac is definitely the best with all its features and how smoothly it runs.


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    E-mail security

    I just wanna give a big shoutout to the MacPaw team, especially Ilija, for their amazing customer service. I was freaking out about the security of my email address and worried that it might have been hacked. This obviously freaked me out because my financial stuff could be at risk. But I hit up MacPaw for help, and Ilija was super quick to respond. He reassured me and gave me the guidance I needed to calm down. The dude knows his stuff and his professionalism totally helped me chill out. I'm so thankful for his help in sorting out my worries. If you're looking for awesome customer service and tech support, MacPaw is the way to go. Highly recommended!


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    CleanMyMac and Gemini 2 applications

    I'm really happy with the products I bought. CleanMyMac and Gemini 2 are great at keeping my computer running well, and the customer support is excellent. Whenever I've had a problem and reached out for help, they've been quick to respond with helpful solutions. It's nice to know that help is always available when I need it.


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    CleanMYMac X and Gemini II

    I've been with this company for a bit now and I gotta say, their customer support is top-notch. Any time I've had a problem or needed help with their products, they've always come through with quick and useful solutions in under a day. They really care about keeping their customers happy and I'm thankful for the great service they've given me.


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    Software purchase

    The software was a breeze to download and install. It's really helped my computer run smoothly and efficiently. I've had it for a few years now and it has never let me down. The customer service is great too, always there to help with any questions or issues. I like the easy-to-use interface and clear instructions. It has really boosted my computer's performance and I would definitely recommend it to anyone wanting to optimize their system.


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    Double ordered subscription payment

    I had a problem with getting charged twice for my subscription to a software. When I contacted customer support, I was happy with how fast and professional they were in helping me out. The rep gave me easy and clear answers that let me fix the double payment issue right away. I really liked how efficient and effective the MacPaw support team was in handling my problem. I was impressed with the service I got and would totally suggest MacPaw to others because of this great experience.


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    Software for Mac

    I just bought some software for my Mac from this company and I gotta say, I was really impressed with how good it is. At first, I had some trouble installing it and had to contact customer service. But they walked me through it and fixed the problem so I'm happy. All in all, I'm really happy with the product and plan on buying more software from this company in the future.


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    Quick help

    I had an issue and the team was really fast to help me out and get it fixed! Their customer service is amazing and the product is awesome!


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    MacPaw experience

    I had a great experience with MacPaw. Their team was super helpful and quick to respond. They fixed my issue right away, so I'm a happy customer now.


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    Software purchase

    The software was really user-friendly and it did everything it said it would. I didn't have any problems with it and it really came in handy for what I needed. The customer service was amazing, they got back to me super fast when I had questions and gave me solutions right away. I definitely suggest this product to anyone who needs a dependable and effective software solution.


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    Subscription service

    I just signed up for this subscription thing, and then I saw they were charging me extra without even telling me. I had to dig around to find where to cancel the service, and it was hidden in a tiny little drop-down menu. It felt sneaky and kind of crappy that I had to jump through hoops to cancel. I really hope they make it easier in the future, so other people don't have to deal with this mess.