Mason Garments28 reviews
Featured Reviews
Reviews (28)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Wrong shoes received
I ordered some sneakers online, but guess what? They sent me the wrong shoes! So, I reached out to customer service, and they totally fixed it right away and sent me the right ones with no extra charge. Gotta say, I was pretty impressed with how smoothly they handled everything.
My shoes falling apart after only 5 months.
My shoes are just 5 months old and I barely even wear them, but the rings where the laces go keep coming out. I've sent them in for repair twice now, and they only fixed them for a short time. Just two weeks later, the rings fell out again. They told me there's nothing more they can do, and now I'm feeling like I wasted a bunch of money.
Flawed shoes
I just bought a pair of shoes from this company and they had a defect. When I contacted customer service for help, they weren't very helpful at first. They said the flaws were my fault after wearing the shoes. But after going back and forth in emails, they eventually gave me a return form to send the shoes back for inspection. I have to admit, after that, they handled the situation really well and professionally.
Shoes purchase
I just bought a pair of shoes, but there were some delays in getting updates on my order. I tried reaching out to the company a few times, but didn't hear back quickly. The shoes looked great online, but the customer service could use some work. Finally got my shoes after two weeks and they were really nice, so at least there's that. Still think customer service could be better to make things easier for other customers.
Pair of sneakers
I bought a pair of sneakers from your store not too long ago, and I was pretty let down with what I got. One shoe was fine, but the other had some obvious stitching problems. I shelled out a good amount of money for these sneakers, so I was hoping for better quality and more care put into making them. It was a bummer to end up with a product that didn't live up to what I was hoping for.
Shoes, disappointing service
I bought these shoes because they were high quality and looked really cool, just what I wanted. But, I gotta say, my whole experience kinda sucked because DPD was terrible and I couldn't even get a hold of customer service when I needed help. Even though the shoes were great, the lack of good customer support really bummed me out. It's just not right that a good product got overshadowed by all the service problems I had.
Shoes with a defect
I used to buy a ton of shoes at this place, but now I'm pretty annoyed because I recently got a pair with a defect. I've tried reaching out to customer service through the app and email, but I still haven't heard back from them. I think I'm gonna stop buying shoes from here.
Mismatched colors, slow refund process
The shoes I got didn't look like the colors on the website. When I tried to send them back, it was such a pain, and it took forever to get my money back. Honestly, I wouldn't suggest this place to anybody.
About Mason Garments
Do you like to wear different types of footwear? Are you looking for a store that could provide you with a variety of shoes that are reliable and durable? If yes, then you must check the online and physical footwear stores available in the clothing and footwear industry. If you are new in the town, you can search on the internet to find nearby footwear stores. You will be provided with multiple options. You can select any of them.
Just like other footwear brands, Mason Garments is one of them. It provides you with reliable footwear products that can meet your needs and desires. It offers products in different styles and colors. You can check its catalog. But how could you know you will receive the same product as shown in the images? To make this sure, you need to check the customer review section where the past customers share their reviews about the company.
About Mason Garments
Mason Garments is a footwear label that has been serving its customers since 2012. This brand is run by a designer named Rendi Aditia. The word “Mason” in Mason Garments is the reference to a masonic ideology which means being in a circle with productive people that might not be in the same field, but all of them want to achieve success. The mission of this brand is to provide luxury shoes at affordable prices.
What are the Products and Services of Mason Garments?
The major products of Mason Garments are shoes for women and men. You can select any footwear that you like. Do not forget to check the size chart to get the shoes of your size. There are different categories of footwear for this brand, such as Tia, Firenze, Torino, Astro, Genova II, etc. It offers footwear for the kids too.
It provides efficient shipping service to its customers due to which the customers can receive their order at their door. A tracking number and insurance are provided for the cost of the customer’s package. There are no shipping charges as the service of free shipping is offered by Mason Garments. The delivery time depends upon the location where the package is needed to be delivered.
How To Shop From Mason Garments?
You can visit the physical store of Mason Garments to buy the footwear you like. Mason Garments also buy your favorite shoes online through its website. All you need to do is to search for your favorite product and select your desired color and size. Then, click on the Shipping Cart button. Add as many shoes as you want. When you are done selecting the footwear, you can click on Shopping Cart to view your cart and proceed to Checkout. Enter your details in the given form and choose a payment method. Place your order, and you will receive a confirmation email.
Compliments, Complaints, and Tips for Mason Garments
If you have ever bought footwear from Mason Garments, you should share your feedback with us. We are looking forward to our past customers knowing about their experience with Mason Garments so that if they have any issues, we will try to improve ourselves. But if they liked collaborating with Mason Garments, their review on our platform will help the other interested buyers to know more about Mason Garments. It will become easy for them to decide whether Mason Garments is suitable for them or not.
Bonus!
📊 How did Mason Garments shine for you?
Contact Information
Categories Mason Garments
Page Statistics
Seite online seit: December 17, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Fast shipping and great shoes
The service at this store is really top-notch. Not only do they ship super quickly, but the shoes are also amazing quality. I was a bit unsure about the return policy at first, ... Read onBy: Marjorie Mertz