NordPass Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely.
Reviews (23)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Reseller satisfied with NordPass
As a reseller, I really like NordPass. It's always reliable and their customer service is on point. I often suggest it to my customers and they always seem happy with it. The team is great at addressing any issues and explaining things as the product continues to improve and offer more value.
Password manager
I just bought a password manager and realized I couldn't turn off the auto updates on the desktop app, which was pretty annoying. When I reached out to customer service, they told me that this feature isn't an option right now and they don't know when it will be.
Quick problem resolution
I ran into a problem with my account and had to ask for some help. Luckily, I got connected with a customer support rep named Alex. They fixed my issue super fast, like in just a few minutes. I was really impressed with how quickly and smoothly they handled everything. I'd definitely suggest giving their customer support a try.
Quick Problem Resolution
I had a great experience with this service! As soon as I reached out, my issue was quickly resolved with the help of the efficient and friendly assistance I received. I want to give a special shoutout to Arthur for his outstanding customer service skills. It's such a relief when a problem gets taken care of promptly and efficiently.
Password manager
I've been using this password manager for a while, and it's really helped me keep all my online accounts safe and secure. I mostly use it on my Android phone and through the Chrome and Edge browser extensions. Just recently, I upgraded to the Family plan so now all my family members can enjoy the benefits of this awesome product too.
Password manager purchase
The staff at this company talked down to me and made me feel like they thought I couldn't understand basic instructions. It was really frustrating to be treated like I didn't know what I was doing when all I wanted was some help using the product I bought. Their lack of patience and empathy just turned me off from wanting to keep using their services.
Password manager
I recently made the decision to move all of my security info over to a new password manager. After some research, I found a product that seemed like a good fit for me. I really wanted some top-notch customer support, so that if I had any problems, they'd get sorted out quick. When I did have an issue, I reached out to customer support and got help from a person named Kingsley. They were super fast and helpful, and I was back on track in a jiffy. Gotta say, NordPass support went above and beyond what I was expecting.
Password manager
I just bought a password manager and I'm pretty happy with it. It's doing a good job at keeping all my passwords safe and organized. But today, I had some trouble logging in. Luckily, this guy Arthur from customer service helped me out real quick and got everything sorted. I'm really grateful for his help.
Password management app troubles
If you're in need of a password manager that truly makes your digital security easier, definitely avoid this one. You'll end up frustrated trying to find the right password for each website since this app can't keep things neat. The customer support suggestion? Manually delete old passwords. Who has time for that? It would be so much better if this app just stored one password per website domain unless I say otherwise. It's really annoying!
Software troubleshooting assistance
I had some trouble getting the software to work right, but the customer service I got was really great. The rep went out of their way to help me fix the problem and make sure I could use the software properly. It was nice to talk to someone who really cared about helping customers. I appreciate all the help from the customer service team.
Refund assistance
I messed up and bought the wrong package, so I needed a refund. The guy I talked to, Arthur, was super helpful and quick in helping me get my money back. He knew what he was doing, and made sure I got my refund right away. His help saved me a lot of cash, and I really appreciate it. Overall, I'm really impressed with how well the company treated me as a customer.
Password manager purchase
I gotta admit, I'm so glad I discovered NordPass! I'm not exactly a tech whiz, and keeping track of all those passwords was a real pain. But with NordPass, things have gotten so much easier. The interface is super easy to use, and I really appreciate the added security it offers. No more writing passwords on sticky notes for me. And the customer support? A+ all the way. They took the time to answer all my questions, no matter how silly they may have sounded. Seriously, if you're like me and need help managing passwords, NordPass is the way to go. Highly recommend it!
Security software purchase
The security software I bought is really getting on my nerves with all this identity verification stuff. Every time I try to log on it's a real pain and it takes way too long to get anything done. And don't even get me started on the errors I keep running into when I try to sign in on my iMac after updating my banking and savings details.
Quick and Effective Customer Support
The customer service at this company is amazing. I had a problem and Alex totally got what I was saying and fixed everything super fast. It really reassured me that I made the right decision going with this company.
Quick help on a Sunday
I needed help right away on a Sunday and Ava was super quick to give me the help I needed. The service was excellent and I was really impressed with how fast and friendly Ava was. A+ for customer service!
Password recovery assistance
I ran into a problem the other day when I couldn't remember my main password and recovery info, and it left me feeling totally stuck and lost. Luckily, I decided to contact customer service through the live chat, and I got paired up with a super helpful guy named Dante Sanchez. He was able to help me reset my account quickly and without any trouble. I really appreciated how professional and polite Dante was throughout the whole process. He made the whole experience stress-free and actually pretty nice. I was seriously impressed by how knowledgeable and detail-oriented Dante was.
Simple and effective services
I was really happy with the customer service - the staff was super responsive. Their professional services were top-notch, and I am very satisfied.
Account reset assistance
I needed some help resetting my account and Kingsley was really great. He was patient, helpful, and knew the answers to all my questions. I highly recommend getting in touch with him if you need any assistance.
Refund assistance
I just wanted to share how helpful Ava was when I needed help with a refund. She really knew her stuff and made the whole process super easy for me. Plus, she was really nice and made the whole experience much better. I'm so thankful for her help!
Difficult account deletion process
I had such a frustrating time trying to delete my account with this password manager. I found the software difficult to use and realized it wasn't the best choice for me. When I tried to delete my account, it became a hassle. NordPass asked for so much proof, like email confirmations, payment receipts, and different file formats for the receipts. Even though I gave them everything they asked for, they still didn't delete my account. It left me feeling annoyed and worried about the safety of my personal information.
Review with most votes
NordPass 1-Year Premium Passwo
Read on