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K
Kristin Hinsvark
If you return an items they flag you as a risk and no longer allow you to buy from them. Never heard of such a thing. Don't think this business wil be around for long. This is the email I got after...Read on
J
Jackie
I bought 5 different suits. I disliked all of them. The quality just was not great. I contacted popvil about a return. They were quick to respond saying I could Keep the suits and only receive 18% ...Read on

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    Would buy here again
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    Swim suits

    If you return an items they flag you as a risk and no longer allow you to buy from them. Never heard of such a thing. Don't think this business wil be around for long. This is the email I got after I purchased from them. My order was automatically canceled after I place it..
    Leah Chen (PopVil)

    Jul 5, 2023, 21:31 HST

    Dear, sorry, we checked that you purchased two orders last year, and both of your orders reported that you were not satisfied with the quality of the goods, and we applied for a refund for you. You have been included in the risk account by our system, so your new transaction rejected
    thank you for understanding


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Swimsuits

    I bought 5 different suits. I disliked all of them. The quality just was not great. I contacted popvil about a return. They were quick to respond saying I could Keep the suits and only receive 18% of what I spent back or I could ship it back for a full refund which I chose. I returned with all tags that came with them (they did not all have tags when I received them) and I can see from the tracking they received it about a week ago but I have not been refunded. I have emailed multiple times with no response, not even to let me know whether it is still being processed. Funny how they completely stop responding to emails once they have the product back and your money. Would not recommend.


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