River Island - Overall Rating based on 17 reviews

76% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-24
Quick and easy purchase
No fancy stuff, just the way I prefer it. Checking out was quick and easy, no extra talking or tr...Read on
C. Kautzer

Most relevant negative review

  2024-10-22
Shirts
I ordered five shirts from the company and instead received a package containing just one shirt, ...Read on
Complete Failure

Review with most votes

  2023-11-04
Clothing items in size 16
I stopped by your store the other day and I gotta say, I was really blown away by the whole vibe....Read on
M. Brown

Reviews (17)

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    Shirts

    I ordered five shirts from the company and instead received a package containing just one shirt, and it was not one of the ones I ordered. When I let the company know and sent them pictures of what I received, they refused to send the correct items and refused to refund unless I returned the incorrect item. However, they refused to send a prepaid return label or compensate me for the mailing expense, and this was an international order.


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    Quick and easy purchase

    No fancy stuff, just the way I prefer it. Checking out was quick and easy, no extra talking or trying to sell me more stuff. I like a simple transaction without all the extra things other stores push on you.


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    Beautiful clothes on sale!

    I went shopping at the mall and found some super cute clothes on sale. I tried them on and they fit great, so I was really happy with my purchase. When I went to pay, the cashier, Jamie, had a huge smile and was super friendly. It was just what I needed after the Easter break. I'll definitely be back for more shopping soon!


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    New clothes

    The store is so neat and tidy, and there are always employees ready to lend a hand. The service is top-notch, with the staff saying hi and offering to assist you, which really enhances the shopping experience. I always discover the trendiest clothes and checking out is a breeze. All in all, it's a fantastic place to shop and I always enjoy myself when I'm there.


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    Clothing items for work

    I went shopping at this store not too long ago to find some clothes for work. They had a good variety to choose from, and I was able to find exactly what I needed pretty quickly. The store was all neat and tidy which made it nice to shop around. The clothes seemed to be good quality, so I felt happy with what I bought.


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    Jacket purchase

    I bought a jacket from the store not too long ago, and man was I let down! The quality of the jacket was seriously lacking, and the service was subpar. What really irked me was that they sent me the wrong jacket in the first place. When I tried to get some help, all they told me was to send it back for a refund. Not cool. It was a hassle and now I'm not too thrilled about their customer service.


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    Asked a question

    I chatted with this person working there and they really helped me find what I was looking for. I'm super pleased with what I bought! And as a little thank you, I handed them a bag of chocolate Easter eggs.


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    Clothes for a night out

    This place is such a great find! They have really cute clothes that are perfect for a night out. The staff is so nice and always ready to help. The store is big so you can walk around and find everything easily. It's my favorite place to shop for trendy outfits that make me stand out.


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    Purchased a dress and shoes

    I wanted to share my recent experience with this company. I ordered a dress and shoes, but things went south pretty quick. Turns out, my order got sent to the wrong address and somebody else signed for it. I tried so hard to sort it out, but no luck. When I contacted customer service, River Island basically said it wasn't their problem, wouldn't give me a refund, or check with the courier. It was super frustrating and disappointing to be left hanging like that. Just a heads up, I wouldn't recommend dealing with them if you can avoid it.


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    Cute clothes

    I went to the store and picked out some really cute clothes. The staff there was amazing, so nice and helpful. They helped me find the perfect outfit, I couldn't have asked for better service.


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    Clothes, bags, and footwear

    I just bought some clothes, bags, and shoes from this store, and I gotta say I was really impressed with how nice everything was. The clothes were well made and looked cool, the bags were strong, and the shoes were super comfy. Only thing is, I was hoping to find some black boots but they didn't have any. But overall, the prices were really good and it was a perfect time to get some new stuff.


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    High-quality clothing, great customer service, loyal customer

    I've been a customer for a whopping 16 years and let me tell you, every single purchase I've made has been worth every cent. The clothing is top-notch quality, with great attention to detail and materials that hold up for years. They've got trendy styles but also those timeless pieces you can rock for any occasion. The customer service is amazing - the staff is super helpful and knowledgeable, always ready to answer any questions or address any concerns. I love how easy it is to shop here and check out without any hassle. Overall, I definitely recommend this store if you're in the market for high-quality clothes and top-notch customer service.


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    Great products at great prices, helpful and polite staff, amazing choice of men's and women's clothing

    I just stopped by the Inverness branch and man, they have some awesome stuff at really good prices. The staff there were super nice and really helpful, which made shopping there a breeze. They had a huge variety of clothes for both guys and gals, and I found some things that fit my vibe perfectly. I'll definitely be going back there again!


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    recent clothing purchase

    I went shopping at this store recently and I have to say, I was really impressed with how everything went down. The place was super clean, well-lit, and had plenty of room to move around while checking out all the stuff they had for sale. The folks working there were friendly and knew their stuff, they helped me out with all my questions about what they had on offer. Plus, I found exactly what I was looking for with their good selection of items. All in all, I left feeling pretty happy with how everything went at this store.


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    Clothing items in size 16

    I stopped by your store the other day and I gotta say, I was really blown away by the whole vibe. The clothes display was seriously amazing, and I was stoked to see they had a ton of stuff in my size. The staff was super nice and went out of their way to help me find exactly what I was looking for. And when they wrapped up my stuff, it made me feel like I was getting a present, which was a cool little bonus.


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    Blue light discount

    The people working at this store were so nice and helpful, it really made my shopping trip great! I found a bunch of cute clothes to pick from, and was super excited that they give a discount for blue light folks like me. It's awesome to see a store that looks out for the people who keep us safe. I'll definitely be back for more shopping soon.


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    My new clothes

    Oh my goodness, I ordered the sickest clothes but they went to the wrong address! I was so bummed because I was really looking forward to wearing them to my friend's party. I called customer service but they were absolutely no help. It was super frustrating!