SmartBuyGlasses Reviews
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Reviews (27)
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Warranty claim resolved
I had a little problem with some frames I bought from SmartBuyGlasses. I was feeling lost without my glasses, but thanks to Vianca and Katherine, my issue got sorted out super fast. I've been shopping at SmartBuyGlasses since I moved to Canada in 2019, and this whole thing just proved why I love shopping there - great customer service, real products, and fair prices.
Replacement glasses for faulty purchase
I just wanted to share my experience with this company. I had a problem with a pair of glasses I bought, but the customer service team totally came through for me. They reached out right away, sorted everything out, and sent me a new pair without any issues. They were quick, reassuring, and just super helpful. I can't thank them enough for their wonderful service.
Prescription glasses purchase
I had the best time ordering my new prescription glasses! It was quick and simple, and I was so impressed with how careful they were with all the little details. When my glasses arrived, they were still in the original packaging, complete with a fancy Gucci case, receipt with lot number, and even the original lenses. The warranty service was top-notch, and the team kept me in the loop the whole time. I'll definitely be coming back next time I need glasses.
Quick Find, Fast Delivery
I asked for a certain pair of glasses and they found them for me super fast! The delivery was quick and they kept me updated on my order the whole time. Now I'm happily wearing my new glasses as I'm writing this review.
Easy, fast, affordable purchase
Buying from SmartBuyGlasses was super easy from the beginning to the end. The website was so easy to use, I quickly found the perfect pair of glasses. The shipping was crazy fast, and the price was even better than what I saw at other stores. Overall, it was a smooth and stress-free buying experience that went above and beyond what I was expecting.
Progressive lenses purchase
I just got some new progressive lenses from this eyewear store and I gotta say, I was super happy with how everything went down. The service was top-notch, the delivery was freaky fast, and the prices were totally reasonable. And let me tell you, the quality of those lenses blew me away - way better than the ones I bought in the States for way more money. I definitely recommend them!
Prescription sunglasses, delay on frames
The prescription sunglasses I ordered were awesome, with perfect lenses! However, there was a delay on the frames, which was a bummer. The email updates and other options they provided were really helpful. The customer service folks were really nice and double-checked my prescription before making my glasses. All in all, I'm pretty happy with my purchase!
Very helping customer service apart from their premium frames
Excellent customer service, I purchased a frame for my daughter and it suited well. I read some not so good reviews about them and didn't find any of those true so far. Andro, there at customer services helped me once with some wrong size of frame for my sister. They guided well through the process. and it got changed. so overall, it was great.
Review with most votes
Very helping customer service
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