Solebox - Overall Rating based on 32 reviews
Featured Reviews
Reviews (32)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Sneaker purchase
I just bought something from this store and let me tell you, it was a complete disaster. First, they said my delivery wasn't picked up, and then they claimed it disappeared. When I reached out for a refund via email, all of a sudden, no one responded. If I don't get my money back quickly, I'm not afraid to take legal action against this obvious scam. Do yourself a favor and avoid this place at all costs.
Shoes cancelled
Man, it really sucked, dude. I ordered some new shoes, but they ended up cancelling my order twice in just one day. Customer service told me there were security problems. Seriously, what the heck! If I had checked the reviews first, I could've avoided all this trouble. It took forever for them to give me my money back, even after I called them a bunch of times.
Fast shipping, great condition
I just bought something and really liked how quickly it got shipped to Greece. It arrived in perfect shape and the service overall was great. I'm definitely thinking about ordering from them again next time.
Ordered shoes, wrong size
I'm so annoyed, I ordered these really cool shoes but they sent me the wrong size. I tried reaching out for help but only got automated responses, and now they've already shipped it out even though I called as soon as I realized. I'm hesitant to return them because of all the negative reviews.
Bapestas, 4 shirts, pants
I got some really awesome stuff at Solebox! I ordered some bapestas, four shirts, and pants, and everything was in the package and looked super clean and new. I'm really loving my new gear!
Incorrect item received from sale
I had a bad experience with Solebox. When I bought something during their sale, they sent me the wrong size. When I asked for the correct size, they said they couldn't help me because the sale was over. I ended up having to pay full price for the item, which was really annoying since I had a right to a replacement. It seems like Solebox doesn't care about keeping their promises to customers, which is pretty disappointing. Overall, I was let down and won't be shopping there again.
Business shoes purchase
I bought some shoes for work the other day and man, the customer service was terrible. I was trying to get an invoice for my records, but no matter how many times I tried to reach out, they just kept dodging me and saying I already got it. It's not cool at all and it really makes the company look bad.
Shoes
I recently bought some shoes from this store and it was a terrible experience! They messed up my order and wouldn't give me a refund. I tried to speak with someone about it, but their customer service is just awful!
Fast delivery, great products, easy returns
This store is the best! They have awesome products, delivery is super fast, and returns are easy. I don't get why people are complaining about other places, this store is totally top of the line.
Shoes and shirt
I got these really awesome shoes and a cool shirt here. They were on sale and I thought it was a great deal. But when I went to pay, they added this big delivery charge that almost made me cry. Why you gotta do me like that?
Jordan 1 purchase
I just got myself a new pair of Jordan 1s from Solebox. The delivery took a little longer than I thought, only by a few days though. When the shoes showed up, the box was in good shape, but I was bummed to see that the extra shoelaces were all over the place and the box was a bit beat up. Despite these small hiccups, I had a good time shopping at Solebox and would tell others to check them out.
Shoes
I went to the store and picked out some shoes. They looked awesome, but once I got them home, they didn't fit properly. Thankfully, returning them was super easy. I got my money back fast without any hassle.
Jordan 1 x Trophy raffle win
I was so stoked when I won the Jordan 1 x Trophy raffle and got the order confirmation right away. But man, my mood totally changed when I got an email just 2 hours later saying my order was cancelled. I was left feeling confused and super frustrated by the sudden cancellation without any explanation. It was a real bummer after being so pumped about winning and placing the order.
My new hoodie and trousers
I just got my new clothes from Solebox and they came really quickly! The hoodie and pants are so nice, made with great materials. Huge shoutout to the Solebox team for getting me all set up!
Cool kicks
I recently got these awesome sneakers from this one store, paid for them up front and all. But you know what? They still haven't even sent them out yet! My mom's talking about getting a lawyer to step in. It's so frustrating. I definitely wouldn't suggest buying from this place. It's just not worth the hassle.
Nike Dunk Brazil
I bought a pair of Nike Dunk Brazil sneakers from that store, and it was disappointing. My shoes had some issues – the left one had a color smear on the sole and leftover adhesive, making it look like a reject or factory second. I decided to return them and luckily the refund was easy. But I was surprised to see the store put the same defective shoes back on sale, trying to deceive another customer. It's not cool and not good for the environment. They should be more honest and caring towards their customers.
Two pairs of shoes
I ordered two pairs of shoes and they came in good shape. One of them seemed like it was worn before, but it wasn't too bad. The thing that bugged me was the high shipping cost. I checked the package weight and it was only 2.5kg, but they said it was 7kg and charged extra. I reached out to customer service but never heard back.
Sneakers
I recently went shopping at this store and had a pretty good experience. I bought a pair of sneakers, and even though they arrived a little late, the customer service team quickly got back to me when I reached out by email. They explained that the delay wasn't their fault, which I thought was nice of them. The store had a great variety of sneakers, and the staff there really knew their stuff and helped me pick out the right pair. I'd definitely suggest this store to anyone who's searching for good quality shoes.
Birkenstock Boston in regular fit
I just bought the Birkenstock Boston sandals thinking I had ordered the regular fit, but they ended up sending me the narrow fit by mistake. When I called customer service about it, they said it was a one-time error and suggested that I place a new order. I asked them to make sure the correct fit was available this time. After checking back with them, they told me that the product was wrongly labeled as regular when only the narrow fit was actually in stock. It seems like they were trying to trick customers into not noticing the mix-up, which doesn't feel right.
Salomon running shoes
The delivery was super quick, and the store kept me updated every step of the way. My new Salomon running shoes looked just like they did on the website. All in all, everything went really well, and I'm really happy with what I bought.
Review with most votes
Unpleasant return experience
Read on