Solebox - Overall Rating based on 32 reviews

66% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-10
Fast shipping, great condition
I just bought something and really liked how quickly it got shipped to Greece. It arrived in perf...Read on
V. Lesch

Most relevant negative review

  2024-05-23
Sneaker purchase
I just bought something from this store and let me tell you, it was a complete disaster. First, t...Read on
desmond

Review with most votes

  2024-01-04
Unpleasant return experience
When I tried to return something at this store, I ran into a frustrating situation. They told me ...Read on
Vandervort

Reviews (32)

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    Fast delivery of beautiful shoes

    I just bought something from this store, and I gotta say, I am super happy with how everything turned out. They delivered it really quickly, and the shoes I got are just beautiful. I'll definitely be coming back to shop again.


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    Salomon sneakers

    I just got my girlfriend a pair of Salomon sneakers all the way from Denmark. The ordering part was so easy and the shipping was super quick. They showed up in just a few days, which was pretty amazing considering how far they had to travel. The only bummer was that one of the shoe boxes was a little messed up, but the shoes inside were totally fine. Overall, I was really happy with my order and I would definitely buy from here again.


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    Inadequate return policy

    Even though my order came fast, I was bummed that they don't give return labels for sizing problems. It's pretty lame customer service, especially since their prices are so high. There are definitely better choices online.


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    Lost package issue

    I had a really bad time dealing with a lost package from UPS last month when I ordered some shoes from this store. UPS said the package was lost, so I filed a claim to get my money back. But even after UPS finished looking into it and confirmed the loss, Solebox keeps sending me those same old emails saying they need more info from UPS before they can give me a refund. It's getting on my nerves and feels like they're not taking me seriously.


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    Unpleasant return experience

    When I tried to return something at this store, I ran into a frustrating situation. They told me I had to pay for return shipping, and on top of that, they wouldn't give me back the original shipping cost. It felt wrong since I was basically charged for shipping twice for an item I didn't even want anymore. I found out that this policy doesn't follow EU law, which says the seller should refund both the item and shipping fees. Plus, talking to the staff was tough because they didn't speak English well, so we couldn't solve the problem easily. So, I've decided to take it up with PayPal to try and get a fair solution. Overall, my experience with their return process and customer service was disappointing and made me frustrated with their ways.


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    sought-after sneakers

    My experience buying those sneakers at Solebox was awesome. Even though the site had some issues with bots, I managed to grab a pair I'd been wanting for a long time. They've got a great selection of kicks to choose from, probably some of the best out there. The staff really knows their stuff and were super helpful in getting me the shoes I wanted. Overall, it was a real smooth and enjoyable experience. If you're into sneakers and want top-quality products and great customer service, I definitely suggest checking out Solebox.


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    Stan Smith Adidas EU size 44

    I just bought a pair of sneakers from that store, and man, it was a total disaster. The package came all beat up, and when I finally opened it, they had sent me the wrong size shoes not just once, but twice. Dealing with customer service was a nightmare, and getting a refund took forever. Such a waste of time and money dealing with that company.


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    Quick delivery, great fitting shoes

    I am so happy with my purchase from this store. The delivery was super quick, and the shoes fit me perfectly. I really can't find anything to complain about.


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    Sneakers purchase

    I had such a great experience from ordering to delivery! They kept me updated at every step, and the service was top-notch. The store and app were super easy to use with a wide selection. I even found a sneaker that was out of stock in other stores. And can you believe it, my delivery to a packstation only took 3 days! It was truly amazing!


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    Fast delivery and great pricing

    I just got something from this place and I'm seriously impressed. I ordered on Saturday, it was shipped out on Monday, and by Tuesday, I already had it in my hands. The delivery was super quick and I'm really happy with how smoothly everything went. Plus, the price was unbeatable. I got exactly what I wanted at a great price. Overall, I'm really happy with how everything went and I'll definitely be coming back for more.


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    Perfect Pair

    At first, I was unsure because of the reviews, but I was actually really happy with my order when it showed up. The shoes were brand new, the right size, and definitely the real deal. I definitely suggest checking out this place for genuine products.


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    Sneakers

    I bought some sneakers from this store and I gotta say, I was pretty impressed with how fast they delivered them and kept me updated on my order. The shoes look legit to me. All in all, I'm happy with how everything went down.