Target Optical - Overall Rating based on 32 reviews
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Prescription glasses and sunglasses
I've gotten glasses from this place 8 times now for both prescription glasses and sunglasses, and I gotta say, they always do a fantastic job! The craftsmanship and quality are top-notch every time. They really know how to give me the perfect pair that fits my style and vision needs. I highly recommend them, I wouldn't go anywhere else for my eyewear.
Eyeglasses purchase
I just went to the eyeglasses section at that big red bullseye store and let me tell you, it was actually really nice. The staff, especially the one named after a fancy jewelry brand, was super helpful and really paid attention to me while I was picking out my glasses. Not only did she give great customer service, but she also made sure I felt like my opinion mattered. And the store was so clean and organized, it made shopping there pretty fun. I walked out feeling really happy and content with my new glasses purchase.
Saving money, great experience
Man, getting my glasses from that place was great! The savings were incredible, way better than where I used to go. The people working there were really friendly and helped me find the perfect frames. Trying on all those different glasses was a blast, and I ended up picking out the ones I absolutely love. I'm so excited to show them off at school!
Contact lenses purchase
I just bought some contact lenses at the eye doctor's office and it didn't go too smoothly. The whole process felt old-fashioned and slow, which ended up making me wait longer to get my order. The customer service didn't seem too concerned about my issues and didn't keep me in the loop very well. I depend on glasses and contacts to see, so it was really frustrating to have such a bumpy experience. I think they could definitely do better with how they handle orders and talk to customers.
Contact order issue
I got some contact lenses at this big store with all the stuff, you know, and I also had my eyes checked there to make sure they were the right ones. But even after giving them everything they needed, I never got my contacts. I reached out to customer service a bunch of times to try and fix the problem, but every time they said they'd take care of it, nothing ever happened. Finally, they canceled my order because they said my prescription didn't match up, but they still charged me for the contacts that I never got! It was a mess.
stylish glasses
I had a great time at that optical store. The folks there were super nice and really assisted me in finding a fantastic pair of trendy glasses. Everything went really smoothly, and they even gave me a hand picking out the best frames for my face. The only little issue was that my glasses took a bit longer to come in because of some lab problems, but they took care of it quickly and I was happy with how they turned out. All in all, I'd definitely suggest checking out this optical store for their awesome customer service and variety of eyewear choices.
Eyeglasses adjustments
I recently went to Target Optical to get my glasses fixed and it didn't go well. I had to go back twice because they messed up my lenses both times. The first time, I thought it was just a fluke, but when it happened again, I was really let down. As soon as I got my glasses back, I saw that the lenses were all messed up and I couldn't see right. I had to go without my glasses for 1-2 weeks each time, which was annoying.
Glasses purchase
I just got some new glasses from this optical store, and let me tell you, it was a great experience. They had a lot of options to pick from, and the process of ordering was easy and quick. The staff was super helpful and knew their stuff - they really helped me find the perfect pair. The prices were fair for the quality of the glasses, so I feel like I got a good deal. The delivery was fast and they kept me in the loop the whole time. I'm really happy with my new glasses and I definitely recommend this optical store to anyone looking for some new specs.
Contacts
This has been the worst experience I've had with ordering contacts. I decided to give them a try because they seemed to be the cheapest at the time; this ended up being such a headache. The main reason I chose this site to order from was because they were within my insurance network. They were supposed to apply the insurance at checkout and they failed to notify me that I was ordering the contacts 10 days too early, meaning my insurance would not pay for it (ridiculous insurance rules, I know). However, they should have notified me of this issue before they processed the order since my insurance was obviously given.
I returned the contacts to get a refund due to this issue and it has been much more of a headache than it should have been and has taken them over there "max 15 business days" to process the refund (since they arrived at their warehouse). I would NOT recommend ordering from this amateur site. I would go with 1-800 contacts or contacts direct; MUCH easier process. Even being out of network, it cost me basically the same $$ to get the same contacts with less hassle.In store glasses
I bought prescription glasses at a target store near me over two years ago. Yesterday I lost a nosepiece on my glasses. I took them in to target to see about replacing the missing part. Within a couple of minutes they fixed my glasses and cleaned them. No charge to me and my frames are almost new. Very nice and helpful. Definitely going back.
Prescription Glasses
Absolute worst experience. Ordered prescription glasses online because that was what my insurance provided. Received glasses in decent amount of time. The made them in the wrong prescription, the axis was supposed to be 80, they made 08. Requested replacement glasses with correct prescription. Two weeks later still no glasses, and not they are saying they were never ordered.
Prescription glasses
I visited target optical and purchased a pair of glasses. After insurance, I paid the balance of $262.00. I did not purchase the extra insurance. After 3 months, I noticed iridescent specs on my lenses. I think the coating was defective. I tried to return them, but I was offered no help because I didn’t buy that insurance. What happened to standing behind a product? The customer service was awful!!! I will not return!! Be warned!
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Prescription glasses
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