Temu79 reviews
This score is based on 79 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Refunded, still annoyed
I'm done with Temu, honestly — refund was fine but that's it, no clue what happened to two orders. Support just issued money back and closed the case. Other places at least explain; not ordering again anytime soon, kinda disappointing.
Wrong item, mixed feelings
I ordered 50 peony bulbs for a new front-yard planting — was nervous they'd be wrong, and yes, they sent seeds instead of bulbs. Shipping and tax made it worse. Might work.
Small wins, big promises
Installed the app last week, poked around for the flashy vouchers; using it felt clunky, most discounts tiny, but it still saved me something on groceries.
The box told me
Right when I opened the box I knew they nailed it — stuff looked just like the pics and the party recently came together. Shipping was fast, honestly, returns were painless too, way better than some other retailers I've used.
Friend tipped me, I hesitated
I was warned by a buddy and saw ads, so I hesitated. Ended up ordering anyway — the 'free' extras never arrived, prices jumped at checkout, and stuff felt cheap. Kinda annoyed, wouldn't call it trustworthy, though shipping was fast.
Saved by the poop bags
Halfway through the first walk, when the dog did his thing and the bag didn't tear, I felt relieved — that's when I knew it worked. I needed reliable poop bags after buying flimsy ones. The other items were misleading and went straight to the bin, sadly.
Good deals, one snag
coupons didn't apply once and the chat kept repeating itself, which was annoying. Still, I keep ordering; overall pretty solid and decent deals.
Little everyday wins
Funny thing — I buy a ton of stuff from them for everyday use, clothes and kitchen bits, and most of it feels solid and comfy. Returns are weirdly easy, they refund without a return if under a limit. So yeah, if you don't like it, shop elsewhere.
Pretty decent despite glitches
Overall, I'm pretty happy — order arrived fine and the price felt fair, even if support was a bit shaky. Spent a while on chat and they couldn't change my basket limit, which annoyed me (I’ve had worse elsewhere). Not perfect but still works and I’d use it again.
Pleasant surprise, weird shipping
Overall I’d recommend it, even though the shipping bit made me scratch my head. I first spotted this on Amazon and told a friend to grab it — the filler’s actually really decent, and arrived fast. Weirdly they billed £3 shipping separately on a large order, and I’m a Prime member so that felt odd, but honestly the product surprised me in a good way, solid value.
Finally here, took its sweet time
I was pouring coffee when the box thudded on my porch — that's when I knew, oddly, I was happy. I use this for my morning routine (ebooks and snacks), so getting it late was annoying but once it worked I smiled. Could've been faster, though.
Left-at-door mess
I ordered this two weeks ago and first thought it was a total rip-off. They dropped a package worth over $150 on the steps at a busy corner — no knock, no signature, nothing — I was furious and worried it would walk away. After some back-and-forth with support they started an investigation, so I’m less annoyed but still wary.
Caught off guard
skim the fine print and don't rush.
Took a chance, glad I did
package arrived quick and stuff was exactly as pictured. Glad I gave it a shot, pleasantly surprised.
Small win during a move
I needed cheap stuff for a last-minute move and after getting burned by big US retailers I was wary. Took a chance here and the moment I knew I was actually happy was when the boxes arrived quickly and the little lamp and shelf worked right away. I was kind of surprised — packaging was decent and the price really helped. The site was a bit clunky but overall a pleasant, unexpected find.
Backup present hero
Halfway through wrapping a backup present I muttered, "this is a mess," but the second my son tore into the box and started laughing I felt relieved. I needed it for his birthday. The original package was late, I had to buy replacements at my expense, and customer service only gave canned replies. Not flawless, but it works and we made a happy memory.
Sneaky price, meh
I was just trying to grab two pullovers for everyday wear (dog walks, grocery runs) and the app made it sound like €5 each with a €10 free-delivery minimum—so I thought, okay. At checkout the total read €12 though, and that felt off. I canceled the order and deleted the app. Tried to find customer support — nothing helpful, delivery details were vague — so yeah, not worth the headache even if the stuff might be fine.
Unexpected delivery win
after a little back-and-forth I got a human who was patient and fixed a small issue, polite and helpful. The item itself could be a bit better, feels cheaper than photos, but overall the experience was better than I feared. Tip: try chat support early, it helps.
Overpromised, underdelivered
the whole thing was mishandled — ordered late August, got an email about customs delay (fine), then tracking showed the package in my area in early September and marked ready for pickup, but it just sat there, I waited, and waited. I filed a complaint, they asked for 48 hours to investigate and now say the refund won't be issued until mid-September. Dry, slow process. If you need items on time, look elsewhere — that's my advice.
Packages marked delivered but weren't
I remember opening my account notes months later—three packages showed as "delivered" on the courier site, but when I called them they said the boxes were still sitting in their warehouse. Temu refuses a refund because the tracking says delivered, and their support keeps promising to investigate and then nothing happens. I've dealt with other retailers that sorted this faster, so this dragged out way longer than it should have. Oddly, one courier agent admitted the mistake, but no pickup address was ever given. Frustrating.
About Temu
Temu is an online global marketplace that allows users to purchase a wide range of products directly from manufacturers around the world. Launched in 2022 by PDD Holdings, the parent company of the popular Chinese e-commerce platform Pinduoduo, Temu offers a broad assortment of goods including fashion, beauty products, electronics, and home goods at competitive prices. The platform operates on a direct-from-factory model which aims to cut down on middlemen, thereby reducing costs for consumers. Temu's entry into the e-commerce sector has been marked by its aggressive marketing campaigns and a commitment to providing value to its customers by offering low-priced products and flexible shopping options.
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Categories Temu
Online Shop | Fashion | Children & Baby | Personal care | Home and Garden | Sport & Outdoor | Electronics | Office, Hobby & Party Supplies | Pet Shop
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Last update: June 2026
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Review with most votes
Household items
I've been shopping at Temu for a bit now, mostly buying stuff for my home. They have a big variety of things to choose from and the prices are fair, but I've had a cou... Read onBy: C. Pacocha