Zest Beauty - Overall Rating based on 38 reviews
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skincare products
As a skincare lover, I'm always searching for top-notch products to add to my skincare routine. Recently, I bought some new skincare items from an online store to test out different brands and ingredients. The website was user-friendly, and I found everything I needed with no problem. Checking out was a breeze, and I got a confirmation email right after ordering. The different payment options made it easy for me to pick the one that suited me best.
Skincare products
I just gotta say, ordering from this company was a total nightmare. I bought something on 10/15 and didn't get any email or updates on my order. I tried contacting customer service several times, but got no reply. It's like they disappeared once they got my money. I had to go through my credit card company to dispute the charge and get my cash back. Don't bother with this company, they're a total scam!
Beauty products
I recently bought some beauty products from this company and it has been a total nightmare. I ordered them three months ago and still haven't gotten them. When I asked about my order, they said I could get a refund. But even that hasn't happened yet. The communication from them has been really bad and not very professional. They keep making excuses about being a small company, but that doesn't excuse their lack of responsibility and honesty. It looks like they have a habit of not getting orders or refunds out on time, according to other reviews I've read. I wouldn't suggest buying anything from them.
I bought some makeup
I don't understand why this company is still in business. They never even deliver the stuff you order! It's like they just grab your money and vanish. Thankfully, I managed to get a refund from the bank, but it's still not right. How do they get away with this? Shouldn't someone put a stop to it? Don't bother dealing with them.
Hair products
I messed up and ordered from this company without looking at reviews first, and now I'm kicking myself for it. My order never showed up, and when I reached out to customer service for a refund, they straight up ignored me - wouldn't respond to any of my messages or calls. I had to bring my bank into the mix to try and get my money back. Total scam, do yourself a favor and steer clear of this company.
skincare products
I recently bought some skincare stuff from this beauty website and I gotta say, the whole ordering deal was super easy. They had a ton of products to choose from and I was able to find exactly what I needed. The prices were pretty good too, definitely competitive with other beauty sites. Customer service was on point - they got back to me quickly and kept me in the loop during the whole buying process. But the best part was how fast my order got to me. I had my products in just a few days and they were in perfect condition. Overall, I had a great shopping experience and I'll definitely be coming back for more in the future.
Dissolved Company Experience
I bought something from this company not too long ago, but turns out they were shut down earlier this year. I tried reaching out about my missing order, but got no reply. It wasn't until I mentioned getting a consumer watchdog involved that they quickly gave me a refund. Just a heads up, this company's communication and business status seem sketchy, so be careful if you decide to do business with them.
Overpaid and underdelivered
I messed up by ordering from this website, thinking I was getting a good deal on skincare products. Turns out, I was wrong and it's been a huge hassle. It's been months since I placed my order and I haven't gotten anything. No updates, no refunds, it's like I wasted my money. Those low prices should have been a red flag. Don't go to this website unless you want to be scammed.
Beauty products
This company is a total scam! They took my money and never sent me the product I ordered. To make matters worse, they didn't give me any info about my order or tracking details. When I reached out to customer service, they said they'd give me a refund in 14 days, but guess what? I never got my money back. They just kept making excuses and delaying things. I had to go through my bank to finally get my refund. Stay away from this company!
Delayed refund
I bought something from this online beauty store not long ago and, honestly, their customer service has been a huge letdown. I placed my order back in November and had to wait for weeks, only to find out that my stuff was being delayed. So in January, I asked for a refund, but it's now February and I still haven't gotten my money back, even after reaching out multiple times. This whole situation is just a mess - the lack of communication and messed up process is just not cool. I wouldn't recommend anyone else to shop with them, for sure.
Skincare products
I just want to say that I am really disappointed with the shady stuff going on at that supposed beauty store. They are definitely ripping off customers by not sending out orders and basically stealing money from people who are just trying to get their products. The fact that their office was empty during the day shows that they can't be trusted. I wouldn't recommend wasting your time or money there. Go somewhere else where you'll actually get what you paid for.
Skincare products
I bought some skincare products from this company not too long ago, but I gotta say I was pretty disappointed with how things turned out. They told me my order would be shipped right after I placed it, but it's been weeks and my stuff still hasn't shown up. It's really irking me because they already took my money out of my account. I'm a bit nervous now after seeing all the bad reviews about their slow deliveries. I would advise anyone thinking about ordering from them to think twice until they step up their game.
didn't come
I ordered some things online but never received them. I had to threaten to contact Radio 6 in order to get a refund. It took four long months, but I finally got my money back.
Preordered items never shipped
I ordered some stuff back in February that was supposed to ship, but it never did. I tried contacting them multiple times about my missing order and refund, but they just kept giving me the runaround. I ended up having to dispute the charge with my credit card company. Their lack of communication and not following through on their promises is just not cool.
Skincare products
I gotta tell ya, my experience with that online beauty store's service was a huge letdown. I ordered some skincare stuff, but guess what? The package never showed up. It was a pain dealing with the bank to get my money back for the stuff that never came. I'd definitely advise steering clear of that retailer because of their lousy service and all-around untrustworthiness.
Hair straightener purchase
I bought a hair straightener from this company not too long ago and it's been such a nightmare. I waited weeks after I ordered it and heard nothing. I tried getting in touch with customer service through their online forms and emails, but got no reply at all. Eventually, they just canceled my order because they said they didn't have it in stock. It's really frustrating to see such bad communication and service from a company that's supposed to be trustworthy. If I could, I'd give them a really bad review. It's surprising they can still stay in business.
Skin care products
I had a really bad experience with my order from Zest Beauty. I bought some skin care products that I never got. I tried contacting customer service a bunch of times, but they just kept giving me the runaround. It's been almost a year now and I still haven't gotten my money back or had my problem fixed. I am so disappointed and frustrated by how this company has been handling things. I definitely wouldn't suggest anyone buy anything from them.
Shampoo
Please DO NOT order from this company. You will never see your money again. In my case, they didn’t ship the products I ordered for 2 months and after I asked for a refund, it’s been 4 months and multiple chasers and no refunds in sight.
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Shampoo
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