All reviews of Mortimer
Review about: Elix Healing
Health supplement purchase
My experience trying to cancel my subscription with Elix Healing wasn't great. I had a hard time finding the form to cancel it on their website, so I had to search through third-party reviews to track it down. It made me wonder if they were trying to hide something or just not making it easy for their customers. The subscription page also made it seem like I could cancel right there, but it turns out I had to go through email instead. It was pretty misleading and frustrating.
Review about: Grouphug
Solar power solutions
I just bought a solar power system from this company, and I have to say, I'm really impressed with it. The solar charger isn't just cool and new, it also looks really nice and fits in well with my daily routine. The design is modern and sleek, which makes it a perfect fit for my workspace. The solar panels work really well and make it easy for me to charge my devices. I like that the company is focused on making renewable energy easier to use in our day-to-day lives. I'm really happy with my purchase and I would definitely suggest their products to anyone looking for sustainable energy solutions.
Review about: Bonanza
Clothing items
I just bought some clothes from this online store and I gotta say, it was a good experience. Ordering was a breeze and I found exactly what I wanted without any problems. The prices were fair and I feel like I got a good deal. My stuff arrived quickly and in great condition. Customer service was really helpful and quick to fix any problems. Overall, I'm happy with my shopping experience on this site.
Review about: Water Smacker
Ionized water device
I just bought an ionized water device from this company and I am really happy with how it's been working. The water tastes so much better and I feel like I've been drinking more of it. The customer service was great too, the people I talked to knew their stuff and were able to help me with all my questions. The price was fair for what I got and the delivery was quick. I'm definitely pleased with my whole experience with this company.
Review about: VitaSprings
Back-ordered purchase
I recently bought something and it was a total pain. I placed my order in March, but turns out the stuff I wanted wasn't available and nobody told me when it would be. So, I said forget it and canceled the whole thing. Fast forward four months, and I get a notification that only one thing from my order was shipping - the rest was still on back order. On top of that, I got charged for shipping now since my order didn't qualify for free shipping anymore. It's frustrating how there was no communication or good service. It's just not professional. I expect more as a customer.
Review about: OOFOS
Comfortable Slides
These slides are seriously amazing! I've been dealing with foot pain for months, trying all kinds of stuff with no luck. Finally, I thought I'd give these slides a try. And man, I'm so glad I did! The support and cushioning are like nothing else. They've not only got rid of my foot pain but even helped my arches get better, which I never thought could happen. I'm so thankful for these slides, they've truly changed the game for me and given me so much relief.
Review about: Putterball
Gift for my bestie
I got this game set for my best friend's birthday, and she absolutely loved it! We spent hours playing and had a ton of fun. Ordering it was a breeze, and it arrived really quickly. The customer service was great, they kept me in the loop about my order and shipping. Overall, this game set is perfect for any party or get-together with friends. We had a blast playing it!
Review about: Ballard Designs
Large French Armoire pick up & exchange
I've been a customer of this company for a while now, and I've mostly had good experiences with my purchases. But, I recently had a not-so-great encounter with their delivery service JBHunt. I had a big French armoire that got damaged during delivery and needed to be picked up and exchanged. This wasn't the first time I'd had problems with my orders, but it was the first time it was bad enough for me to write a review. After the first damaged armoire was delivered in early February, JBHunt canceled the pick up and exchange because it got even more damaged in their truck. When I called customer service to ask about it, they told me the order for the new pick up and exchange was just sitting there waiting to be reviewed. It was frustrating that they were taking so long to deal with the problem, especially since it usually takes 2 to 3 weeks for them to pick up the damaged item and bring a new one. Even though I asked for faster shipping, they said they couldn't do it, so I was stuck waiting. The customer service reps were nice and said sorry, but I was disappointed they couldn't solve the problem quickly for me.
Review about: OneCall
NCD certificate issue
I've been really frustrated dealing with this company - this is actually my second time leaving a review. At first, everything seemed okay, but when I needed some help, they've been impossible to reach. Trying to get them to give me an NCD certificate has been a complete nightmare. They hit me with extra fees hidden in the fine print, and now they're MIA. It's so aggravating that they're not answering my emails or picking up the phone.
Review about: Siroko
W1 USHUAIA Ski/Snowboarding Jacket
The W1 USHUAIA Ski/Snowboarding Jacket is really great quality, and the sizes are nice and roomy. The only thing is that it took a little over 2 weeks for it to be delivered with standard shipping. But, the tracking link they gave me was super useful for keeping an eye on the package. Overall, I definitely suggest checking out this product.
Review about: Hurley
Paddle board purchase
I bought a paddle board online from a company I won't name. It was over a thousand bucks and I was super excited to use it. But, after just two times out, I noticed a big defect on the surface where the non-slip mat was. There were a bunch of air pockets near the edge that seemed pretty dangerous. I contacted the company to get a refund or a new board because of this problem, but they said they couldn't do anything about it. I was pretty frustrated and let down by their lack of customer service and responsibility. I get that things happen, but I shelled out a lot of money for this thing and expected better options for fixing the problem. I definitely wouldn't recommend this brand to anyone after my experience.
Review about: BlockFi
Account blocked
My account has been blocked for months and I can't even get into it. I've tried emailing and calling but no one is getting back to me. It's really annoying and not okay.