VitaSprings - Overall Rating based on 24 reviews
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Vitamins
I was really looking forward to this website, but man, it turned out to be a total scam. They took my money and didn't even bother sending the vitamins I ordered. Not even an email confirmation. Super sketchy. Looks like I'll have to call my mom to help me dispute this with the bank. Do yourselves a favor and steer clear of buying from them, folks!
Vitamins order with shipping charge
I recently bought four jars of vitamins from this company. But man, oh man, my order took way longer than I thought to get to me. Even though the company is in Cali and I'm in Texas, it still took a whole month. I emailed them a bunch of times and they kept saying my order was on its way, but it never showed up. Eventually, they refunded my money without saying anything else. My whole experience with them was super disappointing, and I wouldn't suggest buying from them.
Supplements
Save yourself the trouble and don't even bother with this company. I ordered something more than a month ago and I still haven't gotten it. They're terrible at communicating and being transparent. Do yourself a favor and shop somewhere else.
Dietary supplements
I ordered some dietary supplements from this company and it was a total nightmare. I never got any shipping notification and when I tried to track my order, the system couldn't even find my order number. I tried reaching out to customer service a bunch of times, but no one ever answered the phone or replied to my emails. I can't believe I got duped by this scam, it's really embarrassing. They don't even have a social media presence, which should have been a big warning sign for me. I spent so much money on products that I never got, and on top of that, they blocked me by email. It's crazy that there's no way to get a hold of them on the phone, and if you try to leave a message, they never bother calling back. Stay far away from this company, trust me.
Weight loss supplements
I recently bought some weight loss supplements from this company, and man, it was a total nightmare. Everything seemed fine at first when I got a confirmation email, but things quickly went south from there. The shipping confirmation didn't have a tracking number, and when I tried to reach out to customer service, all I got was a voicemail telling me they were swamped and to send an email instead. So, I shot them an email, only to get a reply saying they weren't even checking messages. It's obvious to me now that this company is a total scam. I'm gonna call up my credit card company tomorrow to put a stop to the payment and prevent any more issues with these shady folks.
Dietary supplements
I was seriously let down by my experience at this online store. I bought some dietary supplements and didn't even get my order. When I reached out to customer service, they were no help at all and couldn't fix the problem. Their communication was not clear, and they clearly didn't care about keeping customers happy. I wouldn't suggest shopping at this store.
Three bottles of fish oil
I bought three bottles of fish oil back on August 27th, and it's been like two weeks and some change since then and still no sign of my order. I tried hitting them up through email a bunch of times but no one got back to me. Finally got ahold of a customer service rep, who had no clue where my stuff was at. Then they hit me with the news that the manufacturer sent the wrong stuff and asked if I wanted to just cancel. To top it off, the rep I talked to had a total crappy attitude, and now I'm waiting on the manager to hit me back. Can't believe this mess.
Multivitamin purchase
I had a really bad time with this website. The customer service was just terrible, and trying to check out was a nightmare because it was so old-fashioned and hard to use. The owners acted really unprofessionally, so I decided to cancel all my orders because the whole experience was just so bad. I definitely won't be buying anything from here again.
Back-ordered purchase
I recently bought something and it was a total pain. I placed my order in March, but turns out the stuff I wanted wasn't available and nobody told me when it would be. So, I said forget it and canceled the whole thing. Fast forward four months, and I get a notification that only one thing from my order was shipping - the rest was still on back order. On top of that, I got charged for shipping now since my order didn't qualify for free shipping anymore. It's frustrating how there was no communication or good service. It's just not professional. I expect more as a customer.
Dietary supplement purchase
I just bought a supplement from this website and it was a really bad experience. The product didn't have all the ingredients that were supposed to be in it according to the website. When I contacted customer service, they said the site wasn't updated and basically blamed me for not checking before I opened it. I should have read some reviews before buying. The customer service rep didn't really help at all and didn't offer any refund. It was super frustrating and I'm really dissatisfied with how everything turned out.
dietary supplements
In my recent experience with this company, I'm really let down. It's been almost a month since I ordered those dietary supplements, and I still haven't gotten them. I've tried reaching out to customer service multiple times, but I haven't heard anything back about where my order is. It's super frustrating and uncool that there's no communication or info about what's going on. I'd suggest anyone thinking about buying from this company to really reconsider.
Supplement order
I just ordered some supplements from this website, but I ran into some problems with getting my order processed. I waited for four whole days before I finally called up customer service to check on what's going on with my order. The lady who picked up told me it was still being processed, but she couldn't give me any reasons for the holdup. What's more, her attitude was pretty rude - she hung up on me before I could say much of anything. I was really let down and annoyed by the lack of communication and unprofessional behavior. It's frustrating being treated like that as a customer.
Dietary supplements
Finally got my hands on those supplements I ordered after waiting forever! The company's communication was a bit shady and had me thinking I was getting scammed. But thankfully, the stuff I got was legit and just what I expected. I had to bug them constantly for updates on my order, which was super annoying. But hey, at least I got my hands on the items in the end, even though the whole process was a major pain.
Nutritional supplements
I bought some nutritional supplements from this company recently, but I gotta say, my experience wasn't great. I hit them up a few times asking about my order - when it shipped, where it was, all that. But sadly, I never heard back. It was pretty annoying not knowing where my stuff was or getting any help from their customer service. Finally, when I tried to cancel my order, all I got was a no. The lack of communication and response really made online shopping with them a real bummer.
Vitamins and supplements
I bought some vitamins and supplements online like a month ago, and I still haven't gotten them! They were supposed to be sent out but the tracking info doesn't show anything. I've tried calling but it always sends me to voicemail and they never reply to my emails. It's so annoying, I wish I could give them a zero-star review!
Supplements for health support
I recently bought some health support supplements from VitaSprings and it didn't go smoothly. I paid for expedited shipping, but then got asked to confirm my shipping address a few days later, which held up my order. Even after I confirmed my address, I didn't get a tracking number or any shipping confirmation for days. I was so frustrated with the lack of communication that I had to open a dispute through PayPal to get some answers. Finally, after 8 days, I got a tracking number through PayPal, but it turned out to be invalid and the package wasn't even on its way. It was a really disappointing experience and I felt misled and frustrated throughout the whole process.
Vitamins
I ordered some vitamins about 4 weeks ago on October 6th. I got an email saying my order would ship in 4-7 days, so I patiently waited. But after a while, I noticed it hadn't been shipped. I reached out to customer service by email and they said they'd give me a tracking number soon. That never happened. When I called a few days later, they told me the vitamins hadn't been shipped because they were still waiting on them from the manufacturer. It's frustrating that it's been 4 weeks and I still don't have my order, especially since they didn't stick to the original shipping timeline. The lack of communication and transparency from the company is worrying, and I'm pretty disappointed with the whole experience.
Recent vitamin order
I recently ordered some vitamins from this company, and let me tell you, it was a total disaster. It's been two weeks now and my order still hasn't shown up. I sent them two emails right after I placed my order, and didn't hear anything until 12/20 when they finally gave me a tracking number. I've been checking and waiting every day, but there's no sign of my package. These vitamins are pretty important to me and my health, so this delay is really getting on my nerves. I've tried reaching out to their customer service, but it seems like everyone else is having the same issue. I've never dealt with such terrible service from an online store, and you can bet I won't be giving them my business again in the future.
My recent purchase
I just bought something from this online store and I gotta say, it was a bit of a letdown. I got an email saying my order was confirmed with a tracking number, but when I tried to check the status, the link didn't work. After shooting an email to customer service, it took a couple days to get a response with a new tracking number. But surprise, surprise - the new link didn't work either! It was super frustrating not knowing where my package was and having to wait so long for a response. I really hope they step up their game on this front in the future.
Vitamin supplements purchase
My experience with this company was really disappointing. I ordered some vitamin supplements a month ago, thinking I'd get them pretty soon. Turns out, they were out of stock, and I wasn't even told about the delay. I only found out when I contacted customer service, and they said they'd send me the tracking info later that day. It was super frustrating and unprofessional how they didn't communicate with me about the situation.
Review with most votes
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