Lucky Orange29 reviews
This score is based on 29 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Weird start, good finish
fast replies, clear explanations, and they walked me through what likely happened even if we couldn't complete the charge. Delivery of their responses was really quick, that helped calm me down. So yeah, it started rough but the customer service made a big difference. I’d recommend it with the caveat to check your bank when paying. Happy I passed the tip on to my sister after their support did what they could.
Payment hiccup, decent support
Overall I’d say it’s okay — not perfect, but the support team actually helped. I needed this upgrade for tracking on a busy week (launch stuff, deadlines, all that), went from freemium to try to pay and boom, my bank flagged the charges and blocked my card. Super stressful, took up half my afternoon. At first I was ready to write a rant, but support got back quickly, dug into the issue, and explained why it probably wasn’t on my end. We never managed to finish the payment because the bank would not cooperate, but they tried and were honest about it. So I bumped my opinion way up from my first angry note. Still not five stars — that whole card-blocking episode sucked — but I appreciate the effort and clear communication.
Unexpectedly useful find
I stumbled on this after a teammate dropped a link in our Slack channel — at first I rolled my eyes, another analytics tool right — but the moment that flipped it for me was watching a replay where someone scrolled, hovered, and never found the signup button. That little session made the problem obvious, and suddenly the heatmaps and recordings felt like work I didn't have to guess at. Interface is clean enough, not overly fancy, and setup was basically instant, right away. I was a bit skeptical about the value versus cost, and I still think pricing could be sharper, but the real-time visitor feed and the replay snippets convinced me this is worth keeping around. I've only started poking at the other features, but I'm genuinely satisfied so far — not dazzled, just relieved to have clearer answers. I tipped another product manager who now uses it too.
That one session that sold me
I remember the exact session that made me nod and say okay — this is actually useful. We’d set up Lucky Orange on our small company site because we'd been burned by other analytics tools that were clunky or hid the important stuff. At first it was casual, clicking through heatmaps and session replays, but then I watched someone fumble with a form for a full minute and it all clicked. That little aha — seeing the exact spot people get stuck — was the moment I felt satisfied. The UI is simple, not flashy, and the real-time visitor view surprised me; didn’t expect that level of live detail. We’re still figuring things out, and sure there are quirks, but it’s already nudging our design and marketing decisions. If you like data that actually shows human behavior, this one’s worth the time — kinda fun to watch and then fix the issues.
That morning I finally breathed out
the app still said “no active subscription” (which felt fine at the time) and we kept using the free one. Later we discovered we’d been billed for over a year. That sucked, and support didn’t help much, but the real turning point was the day Microsoft Clarity showed the same insights right in my browser — simple, clear, no weird billing, and enough for daily use. It’s not perfect — the free tool is a bit clunky sometimes and the recordings can be noisy — but I felt satisfied because the core stuff just worked, and I stopped worrying about hidden fees. Wouldn’t go back.
Quiet charges and a UI that lied
simple heatmaps, decent session replays (surprisingly sharp actually), and an easy setup. Fast forward a few months and we thought we’d downgraded. The app showed “No active subscription,” so we didn’t think much of it and moved on. Turns out that label was wrong — a bug — and we kept getting charged hundreds every month without any clear warning. That hit me like a slap when our finance person flagged the card. What annoyed me most wasn’t the charge itself (though that sucked) but the way the product gave us the impression everything was cancelled. No confirmation, no obvious billing screen, no emails. Support reviewed it and wouldn’t refund, saying it was on us to notice — yeah, right. On the plus side, when we actually used the tool it did what it promised, recordings were usable and the heatmaps were legit, which made the whole billing mess even more frustrating. I’ve told a couple other teams to avoid the risk and try free alternatives first—sad, because the product could be handy if billing were transparent.
Insightful customer experience optimization tool
Setting up this tool was a breeze, and in just a few days, I noticed a big difference in how well I could grasp and enhance my customer experience. I didn't know anything about tools like this before, but I was really happy to discover Lucky Orange and all the useful stuff it offers.
Onboarding session with Staff
I had a half-hour session with one of the staff members for onboarding not too long ago. They gave me a lot of info about the company's services. Since I'm new to heat maps and tools like that, I had a bunch of questions, but they answered them all with patience and made things clear for me. Overall, it was a good experience, and I'm happy with the service I got.
Analytics service
This analytics service is definitely the best I've ever used. I first started using it at a job I had before, and now I use it for my own business. The platform is super easy to use, giving me straightforward and detailed data to help me make smart decisions. I highly recommend it!
Easy-to-use, efficient live session tool
The live session tool is super easy to use and navigate, with a really clean interface that makes it a breeze to add extra features. It works like a charm for my live sessions without causing any lag on my website. I really like how it can filter out referral URL spam that Google Analytics has trouble with.
Website Optimization Tool
Lucky Orange has been a game-changer for us when it comes to analyzing our website traffic and how users are interacting with our site. The heatmaps and session recordings have been super helpful in showing us where we can make improvements. I really like how easy it is to use the interface, and the live chat feature has made a huge difference in connecting with our visitors right when they're on the site.
Informative Zoom call
I got to chat with this company rep over Zoom, and let me tell you, they really broke down all the cool features and how it could help my business. The call was super enlightening, showing me how the product can help me better understand my website and keep tabs on what visitors are up to. Emilia, the rep I spoke with, was a total pro - she knew her stuff, and the call was definitely worth it for my business.
Platform consultation
The rep really helped me figure out how to make the most of the platform. Their advice was super helpful in showing me how to work the system effectively. Now I feel confident using these tools to help my business grow, all thanks to their clear explanations and helpful tips. I'm so thankful for the thorough guidance that's gotten me on the right track to success.
Insightful analytics tool
Lucky Orange has been a game-changer for us in understanding how our website is performing. It's like having a personal guide pointing out where we can make things better. With this platform, we can spot exactly where customers are losing interest so we can make smart changes. And whenever we need help or just some extra info, the customer support team is top-notch. I can't say enough good things about them - definitely give Lucky Orange a try!
UX optimization tool for small businesses
Lucky Orange has really made a big difference for our small business. Even with a tight marketing budget, we've been able to check out and make our website better for users all on our own with this tool. The setup is easy to use and gives us some really helpful info on how our site is doing. We did run into a small problem not long ago, but the support team was fast to jump in and fix it. Justin especially was super helpful and got things sorted out quickly for us.
Efficient website tracking and user behavior evaluation
Lucky Orange has seriously changed the game for my business. I really wish I had discovered it earlier because I spent a ton of time and money on other options that just didn't measure up to what this platform provides. Lucky Orange does it all - tracking site visits, recording sessions, analyzing conversion rates - you name it. And the best part? It's budget-friendly! The info I've gotten from using Lucky Orange has been key in helping me make smart choices that have boosted my business.
Website visitor behavior tracking tool
Lucky Orange has made a huge difference for my business. I can watch how visitors interact with my website and figure out where they're having trouble. It's really helped me boost my conversion rate and make more sales. Getting started with it was a breeze, and the customer service team walked me through everything on our call. Thanks to them, I was able to learn the platform fast and start getting results.
Amazing experience with Lucky Orange
My experience with Lucky Orange was awesome! The person who helped me was really cool and didn't rush through anything. We actually went over our scheduled time, but it was totally worth it because I learned a ton about how to make my website better. I'm excited to see how Lucky Orange can help me improve my conversions!
App for analyzing store performance
This app has been a game-changer for me. The support team is amazing and always there to help. Since using this app, I've realized the areas where my store's sales funnel needs improvement. I highly recommend it for any business wanting to increase their online presence and sales. It's a must-have in my opinion.
Easy installation and valuable information
I was really impressed by how easy it was to set up and all the helpful info this service gave me. Scheduling support was super simple, and the guidance I got on using the app was top-notch. The insights it provided were really deep, and it really helped me make my user experience better.
About Lucky Orange
Are you looking to see how your business website is performing? Do you want tools to help you drive traffic to your website? A business requires constant traffic to its website in order to make sales in the online market. Converting traffic to sales is critical to business profitability. Lucky Orange is one online store that you should visit. Lucky Orange offers customers the tools that help them convert traffic to sales. But why choose Lucky Orange? Learn more about Lucky Orange by reading honest customer reviews of their services on US-Reviews.
About Lucky Orange
Since its establishment, Lucky Orange has grown to become a leading online platform for businesses looking to track their business website performance. Lucky Orange's main aim is to help businesses grow their online presence at the lowest cost possible.
Services Offered by Lucky Orange
Customers who want to check the performance of their websites should visit the Lucky Orange online platform. Lucky Orange Dashboard allows you to see the number of people on your website and how they found you. Customers get Dynamic Heat Maps, Recordings, Chat, Conversion Funnels, Form Analytics, and Polls about their website. Customers who purchase the software offered for sale on the Lucky Orange online platform can download installation guides & integrations from the Lucky Orange online platform.
Complaints and Feedback about Lucky Orange
Have you used the services offered by the Lucky Orange online platform? Is Lucky Orange legit? Does the Lucky Orange software help drive traffic to your business website? Are the services offered by Lucky Orange worth your money? How do the traffic reports generated by Lucky Orange help your business? Share your experience using Lucky Orange services with other customers. Write your honest customer review of the services on offer at the Lucky Orange online store on US-Reviews.
Details
Contact Information
8665 W. 96th St Suite 100
66212 Overland Park
United States
Categories Lucky Orange
Page Statistics
Last update: January 2026
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Review with most votes
An Affordable and User-Friendl
I have been using Lucky Orange for several months now and I am extremely impressed with the service they provide. As a client, I find their website user-friendly and easy to nav... Read onBy: Noemi Ledner