Magazines Direct - Overall Rating based on 33 reviews
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Magazine subscription purchase
I just got a magazine subscription, but it was a really bad experience with Magazines Direct. They said it would take 5 weeks to get my magazine, but it actually took 10 weeks and they sent me the wrong one. I tried contacting customer service to fix it and get a refund, but they've been giving me a hard time and not helping at all.
Magazine subscription
Six months ago, I signed up for a magazine from this company, but I haven't gotten any issues yet. I've contacted them several times, but they just keep giving me excuses. Finally, they agreed to give me a refund after making me wait forever. It's so frustrating and disappointing.
Magazine subscription
I just had a paper magazine subscription with this company. It turns out they were actually charging me more than what they were showing online. I tried reaching out to customer service, but they weren't of much help. They just told me to cancel my subscription when it was up. Instead, they ended up canceling it right then without warning, making me chase down the last two issues. The magazines finally showed up, but they were still late.
Subscription overcharged
I bought a subscription and they charged me too much. When I contacted customer service, I felt like they were avoiding giving me a straight answer. It was irritating to hear that they needed more info from some mysterious department to give me a refund. So, I decided to just cancel my subscription because of the bad customer service. If you're gonna sign up for something at a certain price, you shouldn't have to deal with getting overcharged more than once.
Subscription Issues
I gotta say, I'm not too thrilled about it, but I gotta speak up about my bad time with this company. I've been waiting on my magazines for months now, even though they keep telling me I paid for them. They keep saying it's the postal service's fault, but I haven't gotten any of the magazines - not the first ones, not the replacements, not the newest ones. It's weird because all my other mail comes through just fine, but my magazines are nowhere to be found. And on top of that, there's no way to track them once they've been sent out, which just adds to the frustration.
Metal Hammer magazine order
I just ordered Metal Hammer magazine from this website for the first time. It took so long to get here in Germany, like a whole 4 weeks! But thankfully, it arrived all in one piece with just some plastic wrap. It would have been nice to get an email about the shipping, though. Oh well, I can't really complain. I'll most likely order from them again.
Subscription purchase
I had a really bad experience with this subscription purchase. The people working there were not helpful at all and they didn't seem to know much about what they were selling. I had to keep explaining my situation over and over again, and they still didn't get it. It was a huge waste of time and really frustrating. I left feeling like they didn't care about my business at all.
Theft
They keep taking money out of my account without asking me! I had to ring up the bank to put a stop to those automatic payments. It's just so unprofessional and feels like a total scam. I highly doubt I'll see any of that money back.
Single magazine order
I bought a magazine for £7.99 on 12/12. I got an email confirming my order that morning, but it's now 20/12 and I still haven't gotten the magazine or any updates on when it'll arrive. When I looked on the website, I saw that the issue I ordered is now "sold out." I'm starting to worry if I'll ever get my order, especially since I used Paypal to pay. I really need some answers from the company about what's going on with my order.
Metal hammer bundle
I just ordered this metal hammer bundle and man, let me tell you, it was a total mess! I waited forever for my order to show up, but heard nothing until I had to bug them about it. Turned out they canceled my order and didn't even bother to tell me because of some issue on their end. And when they finally sent it, they got the order all wrong! It's been such a pain trying to sort it out, but I'm crossing my fingers that their customer service gets it fixed up soon.
6 month subscription
I recently got a 6 month subscription online in December for a good price. But things went downhill quick when I kept getting letters saying my payment wasn't going through, even though I clearly saw the charge on my credit card. Then, they went ahead and charged my card three times without my okay before I even got my first issue in February. They did refund the first charge quickly, but now I'm stuck trying to get the second one back. Dealing with this is really frustrating and disappointing. It's a shame to see a company act this way when they should care more about keeping customers happy. I'd tell others to stay away from them, since their subscription system obviously has some major problems that they need to fix.
Subscription renewal.
I just tried to renew a subscription for my family member, but I ran into a bunch of problems. I got an email confirming the renewal was being sent to the wrong address, so I tried to fix it. But man, it was a real pain and got me super frustrated. When I finally called to cancel, they said it would take like 10 days to get my money back. Ugh, dealing with their customer service was a total letdown.
Magazine Subscription
I am really upset with my experience at this company. I've been waiting for my magazine subscription for way too long, and it seems like I'm not the only one dealing with this problem according to the reviews I've seen. I think it's fair to expect better service and communication from a company that I'm paying for a subscription. It's pretty straightforward - just give me my magazine or give me a refund.
Magazine Subscription
I just bought a magazine subscription from this company, and I was really let down by the whole thing. Trying to cancel my subscription was such a hassle, I had to reach out to customer service through email. It seemed sneaky to me, especially since signing up in the first place was so simple. The whole process made me wonder about the company's honesty. Even though the magazines were good quality, the shady cancellation process ruined the whole experience for me. I think that keeping customers happy should be a key focus for any business, and this company didn't make the cut on that front.
Magazine subscription
I just bought a subscription to a magazine and ran into some problems with my account getting charged twice. I tried reaching out to customer service, but it took a while to finally get the issue sorted out and those extra charges just kept showing up. Dealing with all of that was really frustrating and disappointing.
Magazine purchase
I got a magazine from there and it was such a bad experience. Their stocks are down and they treat customers poorly. They even take money without asking!
Cancelled subscription
This company is terrible! They canceled my subscription without even letting me know and then they went and basically stole my money! I tried to get my refund for the magazines that never showed up, but instead, they just took even more money from me. I've called and emailed them countless times, but all they do is keep feeding me lies. I'm seriously thinking about taking legal action against them!
Magazines
I ordered some magazines from this company, but it was a disaster. They never responded to my emails and just sent a generic document that didn't address all my concerns. I had to constantly reach out to them for updates on my delivery, and it was really frustrating!
Bad purchase
This company is just terrible. I ordered something and never received it. When I called to inquire about it, the person I spoke with was extremely rude and offered no assistance whatsoever. To make matters worse, they never followed through with issuing a refund as promised. I have a feeling they might be taking advantage of people.
Magazine subscription purchase
I bought a magazine subscription online after reading some really good reviews. I was excited at first, but the delivery part of the service has been a letdown. The company they use for delivery is causing all sorts of delays, making me feel like I'm being scammed. I'm not the only one feeling this way, many other customers would probably rate this experience pretty low.