Magazines Direct Reviews

: 33

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12% Would buy here again

Most relevant positive review

  2022-01-02
Great collection
Great collections and huge categories of books My area of interest is very well included in of ...Read on
Patrick D

Most relevant negative review

  2024-05-10
Magazine subscription purchase
I just got a magazine subscription, but it was a really bad experience with Magazines Direct. The...Read on
Ethyl Wintheiser

Reviews (33)

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    Great collection

    Great collections and huge categories of books
    My area of interest is very well included in of the leading category today Gardening Real Homes all about innovative and most decorative
    How books connecting people Well first book gifted to me on my anniversary Friends knows how and what product will be better as a gift So this way shopping at same seller Almost a chain gifting favorite book
    Quality is good class maintained Quite natural pricing is also natural Rest no other issues ever faced from any side either customer support or shipping This could be great shop for those who are real book lovers


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    Metal Hammer magazine order

    I just ordered Metal Hammer magazine from this website for the first time. It took so long to get here in Germany, like a whole 4 weeks! But thankfully, it arrived all in one piece with just some plastic wrap. It would have been nice to get an email about the shipping, though. Oh well, I can't really complain. I'll most likely order from them again.


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    Magazine subscription purchase

    I just got a magazine subscription, but it was a really bad experience with Magazines Direct. They said it would take 5 weeks to get my magazine, but it actually took 10 weeks and they sent me the wrong one. I tried contacting customer service to fix it and get a refund, but they've been giving me a hard time and not helping at all.


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    Magazine subscription

    Six months ago, I signed up for a magazine from this company, but I haven't gotten any issues yet. I've contacted them several times, but they just keep giving me excuses. Finally, they agreed to give me a refund after making me wait forever. It's so frustrating and disappointing.


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    Magazine subscription

    I just had a paper magazine subscription with this company. It turns out they were actually charging me more than what they were showing online. I tried reaching out to customer service, but they weren't of much help. They just told me to cancel my subscription when it was up. Instead, they ended up canceling it right then without warning, making me chase down the last two issues. The magazines finally showed up, but they were still late.


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    Subscription overcharged

    I bought a subscription and they charged me too much. When I contacted customer service, I felt like they were avoiding giving me a straight answer. It was irritating to hear that they needed more info from some mysterious department to give me a refund. So, I decided to just cancel my subscription because of the bad customer service. If you're gonna sign up for something at a certain price, you shouldn't have to deal with getting overcharged more than once.


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    Subscription Issues

    I gotta say, I'm not too thrilled about it, but I gotta speak up about my bad time with this company. I've been waiting on my magazines for months now, even though they keep telling me I paid for them. They keep saying it's the postal service's fault, but I haven't gotten any of the magazines - not the first ones, not the replacements, not the newest ones. It's weird because all my other mail comes through just fine, but my magazines are nowhere to be found. And on top of that, there's no way to track them once they've been sent out, which just adds to the frustration.


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    Subscription purchase

    I had a really bad experience with this subscription purchase. The people working there were not helpful at all and they didn't seem to know much about what they were selling. I had to keep explaining my situation over and over again, and they still didn't get it. It was a huge waste of time and really frustrating. I left feeling like they didn't care about my business at all.


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    Theft

    They keep taking money out of my account without asking me! I had to ring up the bank to put a stop to those automatic payments. It's just so unprofessional and feels like a total scam. I highly doubt I'll see any of that money back.


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    Single magazine order

    I bought a magazine for £7.99 on 12/12. I got an email confirming my order that morning, but it's now 20/12 and I still haven't gotten the magazine or any updates on when it'll arrive. When I looked on the website, I saw that the issue I ordered is now "sold out." I'm starting to worry if I'll ever get my order, especially since I used Paypal to pay. I really need some answers from the company about what's going on with my order.


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    Metal hammer bundle

    I just ordered this metal hammer bundle and man, let me tell you, it was a total mess! I waited forever for my order to show up, but heard nothing until I had to bug them about it. Turned out they canceled my order and didn't even bother to tell me because of some issue on their end. And when they finally sent it, they got the order all wrong! It's been such a pain trying to sort it out, but I'm crossing my fingers that their customer service gets it fixed up soon.


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    6 month subscription

    I recently got a 6 month subscription online in December for a good price. But things went downhill quick when I kept getting letters saying my payment wasn't going through, even though I clearly saw the charge on my credit card. Then, they went ahead and charged my card three times without my okay before I even got my first issue in February. They did refund the first charge quickly, but now I'm stuck trying to get the second one back. Dealing with this is really frustrating and disappointing. It's a shame to see a company act this way when they should care more about keeping customers happy. I'd tell others to stay away from them, since their subscription system obviously has some major problems that they need to fix.


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    Subscription renewal.

    I just tried to renew a subscription for my family member, but I ran into a bunch of problems. I got an email confirming the renewal was being sent to the wrong address, so I tried to fix it. But man, it was a real pain and got me super frustrated. When I finally called to cancel, they said it would take like 10 days to get my money back. Ugh, dealing with their customer service was a total letdown.


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