Magazines Direct - Overall Rating based on 33 reviews
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Subscription not received
I'm so frustrated with the service from Magazines Direct. I signed up for a 3-month subscription, but I haven't gotten any magazines yet. Every time I reach out for help, all I get is a generic response saying my magazines might be lost in the mail and that they'll send replacements. But I haven't seen any replacements or even heard what's really going on. It's just disappointing to know that other people are having the same problems with their subscriptions.
Magazine subscription
I'm really upset with how things are going with my magazine subscription. It's been two whole months since I signed up, and I still haven't gotten a single issue. They kept saying they'd send me replacements, but I never got anything. And when I asked for a refund, they just stopped talking to me. I'm pretty sure this whole thing is a scam.
Missing Subscriptions
I had a really annoying experience with this company recently. They said I didn't have subscriptions that I've had for years. I showed them proof of my payments and emails, but their customer service was no help at all. I am really let down by how they dealt with everything, and I would advise others to steer clear of this company.
Magazine subscriptions and one-shot bookazines
I've had some pretty bad experiences with this company. Both my magazine subscriptions and one-time bookazine orders have had a lot of issues. The latest problem was not getting the Christmas issue of a magazine, even after they promised to send replacements. I also had trouble getting all the bookazines I ordered, with reasons like technical difficulties and limits on how many items I could order. Their poor communication and failure to follow through has really let me down and made me frustrated.
Decanter Magazine subscription issue
My experience buying a subscription to Decanter Magazine was a total disaster. I ordered it in October 2023, but got charged multiple times on my credit card for the same subscription. Even after many calls to customer service and no magazines, I decided to cancel in February. I've gotten 3 refunds, but I'm still waiting on the last one, which they keep saying has been processed. It's been super frustrating and disappointing dealing with all of this.
E-gift card purchase delayed
I bought an e-gift card not too long ago, but it's been a whole 4 weeks and I haven't gotten it yet. I tried contacting customer service for help, but they weren't much assistance. It's been a real hassle overall. I'm really let down by how this organization has handled things, and honestly, I wouldn't suggest them to anyone.
Silly mix-ups
The people working at this store keep messing up my account and it's seriously driving me crazy! I've been trying to get things sorted out for what feels like forever, and no matter what I do, they just can't seem to get it right. I've spent countless hours emailing back and forth, and let me tell you, it's just been super stressful. Every time it looks like the problem is finally fixed, someone else jumps in and we're right back to square one. It's like a never-ending cycle of confusion and frustration. I've asked them so many times to provide me with the contact information for a manager or their legal person, but so far, no luck. Maybe they need a magic spell to get things straightened out!
Metal Hammer magazine subscription
I've been really let down by my experience trying to get a subscription to Metal Hammer magazine. I haven't gotten a single issue since December. I've tried emailing and calling multiple times in the last two months, but all I've gotten are excuses about the magazine getting lost in the mail. They've promised to resend the magazine five times now, but I haven't seen a single one show up. It's pretty clear that this company doesn't plan on keeping their word and giving me what I paid for. I won't be signing up for another subscription with them, and I'd advise others to steer clear of their shady and unreliable practices.
Cookbook purchase, payment troubles
I was really looking forward to getting a new cookbook, but man, it turned out to be a total mess! I attempted to order it two times, and each time they told me there was an issue processing my card. Seriously? Don't they want my money or what?
Incorrect magazine received
I ordered this specific magazine from the company but they ended up sending me the wrong one, not just once but twice. I was super frustrated, so I reached out to customer service to try and fix things. Unfortunately, they were no help at all and didn't want to own up to their mistake. I was really disappointed with the lack of care and their poor service, it left me feeling really unsatisfied with how things turned out.
Magazine binders purchase
What a total disaster dealing with this company! I ordered 2 magazine binders a week ago and even though they took my money, the binders still haven't shown up. I've tried reaching out to customer service, but it's a total joke. All I want is for them to send my order - is that really too much to ask?
MacLife Magazine Subsciption
Magazines Direct changed my MacLife Magazine print subscription to a digital one without my permission. In addition, they are so incompetent they could not get my digital account to work and I cannot access the digital MacLife Magazines. I've requested a refund and they are completely ignoring me and have not refunded me. I'll never do business with them again.
Great collection
Great collections and huge categories of books
My area of interest is very well included in of the leading category today Gardening Real Homes all about innovative and most decorative
How books connecting people Well first book gifted to me on my anniversary Friends knows how and what product will be better as a gift So this way shopping at same seller Almost a chain gifting favorite book
Quality is good class maintained Quite natural pricing is also natural Rest no other issues ever faced from any side either customer support or shipping This could be great shop for those who are real book lovers