GoToMeeting - Overall Rating based on 24 reviews
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Webinar Invitation Issues
I'm really upset about all the spam I keep getting from webinar invitations. This company lets people load spam lists into ANY webinar invite, so I'm flooded with emails I don't want. And even though there's a "Stop Webinar Emails" link, it only lets you opt out of certain emails, not all of them. It's so annoying not having control over my inbox like this. I think this might be breaking data protection laws like GDPR and CCPA, so I'm going to report them for it.
Account management issues
I've been dealing with some ongoing problems when it comes to managing my account, especially with making payments and combining accounts. It seems like there's a breakdown between different parts of the company or their systems, which is causing a lot of confusion and things to not run smoothly. I've tried reaching out multiple times and sending payment emails, but the issue still isn't fixed. Not having a specific account manager to talk to or a clear explanation is just making things more frustrating. It feels like I'm dealing with different companies instead of one whole organization.
Online meeting software
It used to be great, but now it's terrible. The software is barely functional and really hard to update. Trying to cancel subscriptions is a total nightmare, and there's absolutely no customer service. Do yourself a favor and steer clear of this company.
GoToMeeting Jive's VoIP phone system
Easy to use platform!
GoToMeeting offers a very powerful communication tool that's easy to configure, set up, and maintain. GoToMeeting Jive's VoIP phone system is the perfect replacement for the PBX system. GoToMeeting customer service is always at hand to offer fantastic customer service in case you get stuck. GoToMeeting customer support is always knowledgeable, helpful, and responds positively to any issues we may have. They set up the phone system the way you need it. This unified communication platform allows us to make international calls, conference calls, video conferencing, and have virtual voicemail. I recommend GoToMeeting to startups because of its amazing learning curve and easy-to-use interface. Try GoToMeeting today!
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GoToMeeting Jive's VoIP phone
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