GoToMeeting27 reviews
This score is based on 27 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Remote meeting software
In my experience with this remote meeting software, I have to say the customer service was not very helpful via email. The software itself is great - easy to use and gets the job done. But not being able to get support through email was a real pain. Every time I needed help or had a question, they just told me to call them. It felt kind of old-fashioned and inconvenient, especially for a company that operates online. It almost seemed like they didn't want customers to reach out for assistance. Even though the software is good, the lack of email support makes me think twice about using their services again.
Video conferencing software
I bought some video conferencing software for my company not too long ago and man, let me tell you, I am not happy at all with the service I'm getting. At first, they promised it was all free but then I found out that if I wanted any help or support, I had to pay up for an upgraded version. That sneaky move is just not cool at all and honestly, it's really rubbed me the wrong way.
Video conference services
I've been a customer for a while now and I've always been happy with the video conference services. Lately though, I've noticed the quality of the calls has gone down. It's been a few months now and the video and audio are often blurry, with interruptions during important meetings. I really hope this can get sorted out soon.
Online video platform subscription
I've been using this online video platform for about 3 years, and I gotta say, it's been pretty reliable. The picture and sound quality could be better, but it does the trick. It's not the cheapest option around, but as someone in sales, I know that dependability is crucial. I haven't run into any big problems with it, and it's user-friendly. All in all, I'm happy with my decision to go with this platform.
Webinar Invitation Issues
I'm really upset about all the spam I keep getting from webinar invitations. This company lets people load spam lists into ANY webinar invite, so I'm flooded with emails I don't want. And even though there's a "Stop Webinar Emails" link, it only lets you opt out of certain emails, not all of them. It's so annoying not having control over my inbox like this. I think this might be breaking data protection laws like GDPR and CCPA, so I'm going to report them for it.
Account management issues
I've been dealing with some ongoing problems when it comes to managing my account, especially with making payments and combining accounts. It seems like there's a breakdown between different parts of the company or their systems, which is causing a lot of confusion and things to not run smoothly. I've tried reaching out multiple times and sending payment emails, but the issue still isn't fixed. Not having a specific account manager to talk to or a clear explanation is just making things more frustrating. It feels like I'm dealing with different companies instead of one whole organization.
Online meeting software
It used to be great, but now it's terrible. The software is barely functional and really hard to update. Trying to cancel subscriptions is a total nightmare, and there's absolutely no customer service. Do yourself a favor and steer clear of this company.
About GoToMeeting
Yes, GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients, or colleagues via the Internet in real-time. Originating from the GoToMyPC service after a corporate spin-off in 2004, GoToMeeting was developed to provide an easier and more cost-effective solution for remote meetings. Its architecture allows users to participate in virtual meetings without the need for expensive and complex teleconferencing equipment, making it a popular choice for businesses seeking to conduct meetings remotely. Over the years, GoToMeeting has evolved, adding features such as HD video, screen sharing, and mobile options, to maintain its relevance and utility in the evolving landscape of digital communication and remote work.
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Last update: April 2026
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Review with most votes
Webinar Invitation Issues
I'm really upset about all the spam I keep getting from webinar invitations. This company lets people load spam lists into ANY webinar invite, so I'm flooded with emai... Read onBy: Raynor