GoToMeeting Reviews

: 24

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25% Would buy here again

Most relevant positive review

  2024-05-19
Web conferencing service
I'm loving this web conferencing service I found online! It's so cool because you can h...Read on
S. Tillman

Most relevant negative review

  2024-04-29
Unreliable platform
This platform is always having problems with the connection, sound, and/or video. Even when every...Read on
deion

Review with most votes

  2021-11-06
GoToMeeting Jive's VoIP phone
Easy to use platform! GoToMeeting offers a very powerful communication tool that's easy to confi...Read on
Glenn IT manager small business

Reviews (24)

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    Web conferencing service

    I'm loving this web conferencing service I found online! It's so cool because you can have as many meetings as you want for a set monthly fee. You can send invites, share presentations, work on documents together, and even record and watch meetings later. Plus, there's HD video for up to 6 people and it works seamlessly with MS Office. It's really user-friendly and has everything you need for a great virtual meeting experience.


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    Unreliable platform

    This platform is always having problems with the connection, sound, and/or video. Even when everything seems to be working fine and my computer is in good shape, the microphone just decides to stop working out of nowhere. It's so frustrating because this platform crashes my whole computer, I can't even try to open a simple web page at the same time. I wouldn't recommend using it at all. It's super hard to keep up with my courses when it's constantly acting up like this.


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    Unsolicited emails

    This website is just terrible! I keep getting all these random emails even though I've already blocked them. It's so annoying, I swear they're just trying to scam me.


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    Online meeting platform

    The platform works OK, but man, the customer service is just awful. I had such a bad time dealing with one of their reps - she was about as helpful and understanding as my deaf great aunt from Pas-de-Calais. It's a bummer, 'cause the interface and guest management features are pretty good.


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    Trying to buy something new

    Man, this website is seriously the worst. I've been trying to buy some new stuff for days and it's been a nightmare. Can't find an email address anywhere on here. And don't even get me started on their chat person - rude as heck just because I'm a loyal customer. Seriously, why bother having a business if you don't give a darn about us customers?


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    virtual meeting platform

    This virtual meeting platform is a total scam. I canceled my subscription, but they kept sending me bills for 6 months! They totally ignored my request to cancel and just kept demanding payment. Dealing with their billing department is a total nightmare that I wouldn't wish on anyone. Do yourself a favor and steer clear of this platform.


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    Short trial period for GoToWebinar

    This company is such a scam! I signed up for a trial account thinking I'd get a 14-day trial, like they promised. But then, just a week later, they hit me with a message saying my trial was already up. I went back to their website to double-check, and wouldn't you know it, they changed the trial period to only 7 days! When I tried to talk to someone in customer service about getting the 14 days I was originally promised, they flat-out said no. It's pretty obvious that all they care about is making money, not keeping their customers happy. I definitely wouldn't recommend dealing with this shady company.


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    Email spam issues

    I get so much spam from this company, it's crazy. They don't seem to care at all about how annoying it is to get junk in your inbox. I had to set up filters just to get rid of their emails, whether they're real or not. Don't ever give them your email address, it's not worth it.


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    Video call subscription

    That experience was terrible! The salesperson just wouldn't take no for an answer. I told him I only wanted a one-time set up, but he kept pushing for a year subscription. Then he got all upset and hung up on me. On top of that, he never even bothered to respond to my email. Customer service was the worst!


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    Virtual meeting software

    We had a pretty bad experience with the virtual meeting software. The features were lacking and hard to figure out, plus the customer support wasn't much help and took forever to get back to us. Right now, we're looking at switching to a different company for our virtual meeting stuff.


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    Contacted by a sales rep

    So, this sales guy reached out to me right after I filled out a form on their website. We talked and agreed on some things for them to take care of. I asked for some info on their international dial-in numbers, but then they totally disappeared on me. No response to my messages at all! I wouldn't suggest working with them, definitely got some sketchy vibes.


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    Didn't like it

    I tried this thing, right? And it totally sucked. It was just copying other stuff and not even working properly. I had problems with all of it. Not cool at all, man.


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    Poor teleconferencing system

    Man, this teleconferencing system is the absolute worst. It never works right, the audio is all kinds of bad and cuts out all the time. It's just a total mess.


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    Virtual Meeting Software

    I've been using this virtual meeting software as a customer, and I gotta say, it's been pretty reliable and efficient for hosting remote meetings. The interface is super easy to use and navigate, so it's a breeze for everyone to join and participate. The audio and video always come in crystal clear, which really adds to the whole meeting experience. And being able to share screens for presentations and collaborations is a huge plus. Overall, I'm really happy with how this software performs and functions.


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    Virtual meetings software

    It's really frustrating when we have audio problems, issues with sharing videos, or when we get disconnected during virtual meetings. It seems like it's a common problem for everyone using this software in our classes. It can be so annoying and makes it seem unprofessional, especially during important business meetings or classes. I've had my fair share of technical glitches that mess up the flow of the meeting and waste a lot of precious time. And I've noticed others dealing with the same problems too, so it's not just me. I was hoping for better performance from a software that promises to simplify and improve virtual meetings.


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    Subscription service

    I am really annoyed because this subscription service keeps taking money from my account without me knowing or agreeing to it. The way they handle billing is sketchy, and trying to get a refund has been a total nightmare. They make canceling the service super hard on purpose, with lots of steps and obstacles to deal with. Be careful if you decide to do business with this company.


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    Remote meeting software

    In my experience with this remote meeting software, I have to say the customer service was not very helpful via email. The software itself is great - easy to use and gets the job done. But not being able to get support through email was a real pain. Every time I needed help or had a question, they just told me to call them. It felt kind of old-fashioned and inconvenient, especially for a company that operates online. It almost seemed like they didn't want customers to reach out for assistance. Even though the software is good, the lack of email support makes me think twice about using their services again.


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    Video conferencing software

    I bought some video conferencing software for my company not too long ago and man, let me tell you, I am not happy at all with the service I'm getting. At first, they promised it was all free but then I found out that if I wanted any help or support, I had to pay up for an upgraded version. That sneaky move is just not cool at all and honestly, it's really rubbed me the wrong way.


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    Video conference services

    I've been a customer for a while now and I've always been happy with the video conference services. Lately though, I've noticed the quality of the calls has gone down. It's been a few months now and the video and audio are often blurry, with interruptions during important meetings. I really hope this can get sorted out soon.


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    Online video platform subscription

    I've been using this online video platform for about 3 years, and I gotta say, it's been pretty reliable. The picture and sound quality could be better, but it does the trick. It's not the cheapest option around, but as someone in sales, I know that dependability is crucial. I haven't run into any big problems with it, and it's user-friendly. All in all, I'm happy with my decision to go with this platform.


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