Twigby Reviews
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Reviews (32)
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Excellent service
I just used the service and I have to say, I was really impressed. The customer service reps were super polite and nice, and they totally understood what I needed. They took care of my problem quickly and professionally, which I really liked. All in all, I was really happy with the service I got.
eSIM activation
I recently contacted customer service to ask about setting up eSIM on my account. The reply I got was fast and super helpful. The person I talked to knew their stuff and gave me easy-to-follow steps to get started. Thanks to Twigby offering eSIM support, it's made managing my account way easier and simpler.
Quick and knowledgeable customer service
I just got in touch with customer service for some help, and I gotta say, I was really impressed with how fast and smart the representative was. She knew her stuff and fixed my problem in no time. Not only did she make my day, but she also saved me some cash. It's this kind of top-notch service that keeps me coming back as a happy customer.
iPhone sim card problem
They were so helpful when I had this really weird problem with my iPhone and having multiple sim cards. They were really nice and made the whole experience enjoyable. I was worried I wouldn't be able to figure it out, but they made it super easy!
Service issue resolved
I ran into an issue with my phone after I switched my service, but this guy from tech support named Harry was really cool and helpful. At first, we were stumped, but he recommended trying a few other things before resorting to a hard reset. It did the trick, and now my phone is back to normal. Big thanks to Harry!
New service setup
I just got this new service, but man, I hit a snag when it wouldn't activate. So, I hopped on online chat with customer service and got help from a person named Aubrey. They walked me through everything and kept me updated until we finally got that service up and running. Gotta say, I was pretty happy with the support I got.
Quick and efficient service
I was really happy with the customer service I got from the company. The reps were super nice, helpful, and easy to reach, which made everything go really smoothly. I did have some small problems with the service at first, but the customer service team helped me fix them right away. The prices were fair and setting everything up was easy. I'd definitely suggest this company to anyone who needs a reliable and affordable option for their communication needs.
Sim card purchase
I just bought a Sim card from this company and man, I gotta tell you, their customer service was a letdown. The person I talked to didn't seem too keen on assisting me and the info they gave me about delivery was all mixed up. I was pretty bummed out by the whole experience and I would recommend others to think twice before choosing this company.
Quick activation process
I just bought something from this company and was happy at first because the activation was fast and easy. But then I had a problem and had to call tech support. The person I talked to was really nice and helped me fix it quickly. Even though that was good, later on my phone stopped working right, so I had to end my service with them.
Customer service
Customer service is amazing! They're always there to help me out, whether it's through chat or over the phone. They're really fast and don't make me deal with a stupid bot that just sends me to boring FAQs. Keep up the awesome work!
Technical account assistance
The customer service guy, I think his name was Link, really came through when I had some tech problems with my account. He was super patient, quick to respond, and really helped me figure things out step by step. I was really blown away by how professional and friendly he was the whole time. Big thanks to Link for going the extra mile to help me out.
New phone plan
I recently got a new phone plan and it was so easy. The person I spoke with was really friendly and answered all my questions. I can't stand chatting with robots, so it was awesome to chat with a real person.
Debit card mishap
I forgot to update my payment info when I lost my debit card, but let me tell you, the customer service at this company is top-notch! Andy really came through for me - super knowledgeable, friendly, and really cared about helping me out. Plus, their prices are unbeatable. I've already told all my friends about them. No more dealing with constant outages and high prices from other carriers. Time to make the switch to this awesome phone company!
Review with most votes
Economical and trusted
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