Twigby - Overall Rating based on 32 reviews
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Cellular company recommendation
I really suggest this cell phone company to anyone having a hard time picking one from all the options out there. I've tried a bunch of cell phone companies before, and I can definitely say that this company is the best of the best with amazing customer support. It's super easy to access my account, manage data plans, and do upgrades. The service coverage is great, with no connection issues at all. Plus, the prices for family plans and extra lines are really competitive, so it's a good deal for customers. If you're having trouble choosing a cell phone provider, just go with this company.
Service issue resolved
I ran into an issue with my phone after I switched my service, but this guy from tech support named Harry was really cool and helpful. At first, we were stumped, but he recommended trying a few other things before resorting to a hard reset. It did the trick, and now my phone is back to normal. Big thanks to Harry!
Porting issues resolved
I had a really great experience with Twigby customer service. I was dealing with some problems when trying to switch over from my old provider, but the people at Twigby were able to help me out quickly. Jon, the customer service rep I spoke with, was super professional and communicated really clearly. Even though they were all the way in California, it felt like they really listened to me and were able to find a solution that worked for me. It was nice to deal with a company that cares about their customers and goes out of their way to make sure we're happy.
New service setup
I just got this new service, but man, I hit a snag when it wouldn't activate. So, I hopped on online chat with customer service and got help from a person named Aubrey. They walked me through everything and kept me updated until we finally got that service up and running. Gotta say, I was pretty happy with the support I got.
Quick and efficient service
I was really happy with the customer service I got from the company. The reps were super nice, helpful, and easy to reach, which made everything go really smoothly. I did have some small problems with the service at first, but the customer service team helped me fix them right away. The prices were fair and setting everything up was easy. I'd definitely suggest this company to anyone who needs a reliable and affordable option for their communication needs.
Sim card purchase
I just bought a Sim card from this company and man, I gotta tell you, their customer service was a letdown. The person I talked to didn't seem too keen on assisting me and the info they gave me about delivery was all mixed up. I was pretty bummed out by the whole experience and I would recommend others to think twice before choosing this company.
Quick activation process
I just bought something from this company and was happy at first because the activation was fast and easy. But then I had a problem and had to call tech support. The person I talked to was really nice and helped me fix it quickly. Even though that was good, later on my phone stopped working right, so I had to end my service with them.
Customer service
Customer service is amazing! They're always there to help me out, whether it's through chat or over the phone. They're really fast and don't make me deal with a stupid bot that just sends me to boring FAQs. Keep up the awesome work!
Technical account assistance
The customer service guy, I think his name was Link, really came through when I had some tech problems with my account. He was super patient, quick to respond, and really helped me figure things out step by step. I was really blown away by how professional and friendly he was the whole time. Big thanks to Link for going the extra mile to help me out.
New phone plan
I recently got a new phone plan and it was so easy. The person I spoke with was really friendly and answered all my questions. I can't stand chatting with robots, so it was awesome to chat with a real person.
Debit card mishap
I forgot to update my payment info when I lost my debit card, but let me tell you, the customer service at this company is top-notch! Andy really came through for me - super knowledgeable, friendly, and really cared about helping me out. Plus, their prices are unbeatable. I've already told all my friends about them. No more dealing with constant outages and high prices from other carriers. Time to make the switch to this awesome phone company!
Economical and trusted
Very essential and part of today's life.Connectivity standard is very important.Why I should change rental plans ? Also phones either basic or smart
If found ,both either not satisfactory or expensive.
Twigby selling plans of any rentals and phones are comparatively cheaper then market .This is also included connectivity standard.I have faced thousand times, poor connectivities ,call lost network not available.Normally none can judge any network within few days But I am using just hundred plus dollars for a year since three year , hardly I faced such issues.Means rental plans are better then what I was using earlier.Possible some day I found anything better then Twigby ,but not till the day.
Review with most votes
Economical and trusted
Very essential and part of today's life.Connectivity standard is very important.Why I should change rental plans ? Also phones either basic or smart If found ,both either not ... Read onBy: Shirley