BookVIP Reviews
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Reviews (29)
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Refund for holiday booking
I had a really bad experience trying to get a refund for the holiday I booked through a company that went out of business. I tried to reach out to them multiple times to explain the situation, but I never heard back. It was really frustrating and disappointing to feel like my issue was being ignored. Finally, after I got a response to my email, the refund process went smoothly and quickly. Initially, they paid me in a different currency, but they fixed it right away when I brought it up. I'm glad my problem got sorted out in the end, but the lack of communication at first and having to follow up so many times definitely left a bad taste in my mouth.
Luxury resort stay in Cancun
Our stay at a fancy resort in Cancun that we booked online was like a dream. When we got there, the service was amazing and the room was beautiful. The private pool and beach access were the best parts, making our trip super relaxing and fun. The activities at the resort were awesome, the food was great, and the staff really went out of their way to make sure everything was perfect for us. We couldn't have asked for a better vacation. I definitely suggest booking through this website for awesome deals and memories that will last a lifetime.
Recent vacation at a luxury resort
My recent vacation at a luxury resort was absolutely amazing. The place was perfect, with everything I needed - restaurants, pools, and fun stuff to do. I've been to a lot of resorts before, but this one really impressed me with its delicious food, awesome kids club, entertaining activities for the little ones. The beach views were just breathtaking, and it was so nice that the restaurants were air-conditioned - no more sweating while eating! I had an awesome time and I'm already looking forward to going back again.
Trip booking assistance
I recently made my first booking with this company and encountered a problem with the resort I had originally picked. I admit it was my own fault for not reading the terms and conditions carefully. But thankfully, KJ, who's a supervisor there, really stepped up and helped me find another resort in Mexico. He was super patient, kind, and professional the whole time. Thanks to him, I'm now excitedly anticipating a fantastic vacation. I'll definitely be returning to use this service again in the future.
Vacation booking experience
My experience booking a vacation with this company was not good. I used Unsold.com to book my trip, but when I saw the charge on my account, it was from BookVIP, a different company. When I contacted BookVIP, they said they had nothing to do with Unsold and couldn't explain why they were charging me. This lack of transparency and mixed-up information was really frustrating and worrying as a customer. I had to deal with disputing the charge and getting a refund, which wouldn't have been needed if the company was honest and clear about how they work.
Book VIP review
I came across this website and it seemed really awesome with all these great vacation deals. I ended up purchasing a voucher for a hotel and was super pumped to go on a trip with my family. However, I stumbled upon some info suggesting that the folks behind it might have a sketchy past from another website. That freaked me out and I didn't want to risk losing my money, so I attempted to get a refund. Unfortunately, it was a struggle to get in touch with customer service as they never responded to my emails. Now I'm stressing about not getting my money back and missing out on my vacation.
Trip pricing and expenses
My family and I had the best time on our trip and the prices were so affordable! We had so much fun checking out all the cool activities and sights. Just be careful with those additional costs for things like WiFi and getting around, they can really pile up. We got suckered into buying a timeshare which we're bummed about, but the company itself was solid and the VIP crew really came through for us with setting up our schedule.
Vacation at Villa Del Palmar in Cancun
We booked our vacation through BookVIP and stayed at Villa Del Palmar in Cancun. The hotel was in a great location, close to Isla Mujeres, and had awesome pools. We loved eating at La Casona Steak House and Davino Italian restaurant - the food was so delicious! We also got to visit the new Garza Blanca hotel, which was absolutely stunning. We can't wait to go back there for our next vacation!
Trip booking ease
I just gotta say, I booked two trips using this service and man, I was seriously impressed with how smooth everything went. My husband and I are always super busy with work, so having such an easy and fun booking process was a breath of fresh air. Using this service made planning our vacations way less stressful and so simple. I can't speak highly enough of them!
BookVIP is an ideal spot for online travel bookings
One can get the best vacation deals, products online from BookVIP in the desired or marked budget. If you are not sure about your trip, I find this place to trust with the quality and brand behind the travel packages.
I have had great deals past few years from here and I am so much happy to say that I completely recommend it to travelers.Family vacation booking
This has got to be the absolute worst experience my family and I have ever had with a travel company. We planned this awesome vacation for February school break and forked over more than $2000 for ski passes and activities. And then, just a week before we were set to hit the road, BookVIP hits us with a cancellation call. Like, seriously? We even double-checked with the hotel, and they had rooms available - but now they were charging way more. It totally messed up our family trip and completely blew thousands of dollars. Such a major bummer.
Trip booking to Cocoa Beach Resort
I recently booked a trip to the Cocoa Beach Resort through this company thinking everything was all good. They told me my reservation was good for 18 months, and I even got emails and payment confirmations to back it up. But starting in October, I've been having all sorts of problems trying to actually secure my spot. I kept trying and getting confirmation, but now they're saying the resort is no longer an option through the company. This lack of clear communication and all this incorrect info has really ticked me off and let me down.
Disappointing experience
Man, let me tell you about this crazy situation I'm dealing with! I posted a bad review and out of nowhere, BookVIP is hitting me up, trying to smooth things over. They bring up this other company, Mosterrg, and they are all up in my business asking for personal info and my credit card details. So, I decided to do some digging online and all I found were a bunch of scary stories about Mosterrg. It's like going from one scam to another! Seriously, what kind of shady operation is BookVIP running?
Vacation package
I bought a vacation deal a few years back but haven't been able to use it because of restrictions on where I can go as a solo traveler in the US. I tried to switch it to my girlfriend's name, but she doesn't meet the requirements. I asked for a refund, but they only offered me a partial refund.
Family vacation booking
As a single mom trying to save money, I was bummed to learn that I couldn't get those vacation deals because my income was too low. I think everyone should be able to take a trip without breaking the bank, no matter how much money they make. It's not right to leave folks out just because they can't drop a ton of cash on a fancy vacation.
Vacation package
This place is awful! They lie about everything! They claim to have 5-star resorts, but it's more like a 3.5-star place. That's not right, man. And all those fake reviews, like seriously, be honest with me! They also refuse to give refunds. So don't even bother calling them because you'll be stuck on hold forever. Such a waste of time and money. Ugh!
BookVIP purchase
Hey everyone, I just wanted to tell you about my experience with this one company I don't want to call out. I booked a trip to New Zealand on a website linked to BookVIP. To make a long story short, the company ended up going bankrupt and I never received my refund. It's really frustrating!
Unsold connection confusion
I thought I was booking a trip with Unsold, but when I called the number they provided, it took me to BookVIP instead. The person I talked to said they had no connection to Unsold and couldn't assist me in getting a refund. It was really confusing!
Qualification requirements for booking
Before you go ahead and try to book a vacation using this platform, you gotta meet certain requirements. Like, you need to be married or fit a certain age range if you're single, and make at least $75,000 a year. These rules are in place to nudge folks towards buying a timeshare. Even though you might not find this info online easily, it's super important to know about these qualifications before you go ahead with booking. That way, you can avoid any letdowns or feeling frustrated later on.
Review with most votes
BookVIP is an ideal spot for o
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