All reviews of Turcotte
Review about: Modsy
Room design
My designer Sarah was seriously amazing! She was so cool and totally knew her stuff. I had no idea how to decorate my room, but Sarah guided me through it all. The ordering part was a breeze and the communication was on point. It was such a great experience overall!
Review about: Lulu and Georgia
Rattan Basket purchase
I recently purchased a Rattan Basket and I am absolutely loving it! It's super durable and looks beautiful, plus it fits all my stuff just right. Couldn't be happier with it. I ended up buying another one when it was on sale, although I kind of wish I had waited for an even better deal. The second one was on backorder, but it arrived pretty quickly once it was back in stock. Definitely recommend this product!
Review about: Ekster
Wallet warranty claim resolution
I recently had a problem with my wallet and needed to make a warranty claim. Ekster quickly got back to me, checked it out, and sent me a new wallet within a day, all covered by the warranty. The communication was great the whole time, and I had a really good experience with their customer service team. Huge thanks to Agustin for being so helpful and professional.
Review about: Talbots
Online purchase
I ordered some clothes online and it seriously took forever for them to arrive! I tried calling multiple times and even used the chat function, but they were way too busy to assist me. Finally, when I was able to get through to someone, they couldn't even locate my order! It was beyond frustrating and definitely made me not want to shop there again.
Review about: KitchenAid
Microwave control board not working
I bought a microwave from this brand last year and now the control board is messed up. I can't even read the time on it anymore! So I went online to try and find a replacement control board, but no luck. Like, seriously? How can you sell a product and not have parts available for it? I have some other stuff from this brand that I like, but this just really ticked me off.
Review about: Browns Fashion
My recent purchases
Let me tell you, man, my recent purchases at this place were seriously amazing. Ordering was super easy, quick, and efficient, just the way I like it. The service was top-notch, from start to finish. The staff were so attentive and helpful, made my shopping experience really enjoyable. And the pricing, let me tell you, it was fair and totally worth it. Delivery was quick and hassle-free, no complaints at all. Overall, I am totally satisfied with my experience at this place.
Review about: Sevenstore
Trainers
I had a really great experience with the customer service team at this store. Hamza was super helpful and quick to respond when I messed up my order. It's not often you come across such awesome customer service these days. I wish more online and in-store shops were like this crew.
Review about: Flamingo
Head to Toe Wax Kit purchase
I was so happy with the Head to Toe Wax Kit! I've never tried waxing at home, usually prefer going to the salon. But because of everything going on right now, I decided to give it a shot. I got my package surprisingly fast, only about a week and a half! And the price was super affordable, much cheaper than getting waxed at the salon or buying strips at the store. The packaging was really cute and the instructions were easy to understand. When I finally used the wax, I was amazed by how smooth my skin was and how quickly the redness went away. The Post Wax Cloths that came with it were a game-changer, they soothed my skin and got rid of any leftover wax. Overall, I'm really happy with the results and definitely plan on buying it again.
Review about: Star Registration
Star purchase for bereavement gift
I recently bought a star for my grandma after she lost her husband. I wanted to give her something really special to remember him by, and a star felt like the perfect way to honor his memory. But when I was ordering it, I accidentally messed up the name. Can you believe that? I was so worried about my grandma getting a star with the wrong spelling on it. Thankfully, the customer service team was amazing. They fixed the mistake super fast and made sure the star was sent out with the right name. They even sent me new documents to confirm the change. I couldn't believe how on top of things they were and how well they kept me informed.
Review about: Mielle Organics
Recent Black Friday purchase
I bought something on Black Friday and it's been a total mess. It's been two weeks and my order is still stuck in processing. I've tried to get in touch with customer service through email and phone, but no luck. The customer service line was even closed when I called. The brand's lack of communication is really frustrating. And I can't even cancel my order, which just adds to my annoyance. This whole online shopping experience has been a huge letdown and has left me feeling pretty disappointed.
Review about: Famous Footwear
Recent shoe purchase
I recently bought two pairs of shoes from an online store and I gotta say, I was really let down by the quality. Both pairs looked like they had been returned by other customers and just didn't live up to what I was expecting. The Nike shoes had creases on the top, no shaping inserts, extra shoelaces, or stickers on the sole. Plus, the bottom was kinda yellowish instead of bright white, which made me think they had been sitting around for a while. The Converse pair also seemed like they had been returned and had some damage on the sole. I don't think I'll be shopping from this online store again, the quality just wasn't worth the price.
Review about: ZyberVR
Accessories for VR
I just got some accessories for my husband's VR headset as a last-minute gift for our 4th anniversary. Even though I ordered them just a few days before our special day, I was really happy with the customer service I got. At first, I was worried because I didn't see an option for priority shipping when I checked out. But when I emailed customer service, they quickly replied and said they would make sure it got to me on time. And the best part was, they didn't even charge me extra for fast shipping. They not only made sure the package arrived in time for our anniversary, but they also checked in afterwards to make sure I was happy with everything. I was really impressed by how nice and helpful they were - they really went above and beyond for their customers.
Review about: Glow Recipe
Mini kit with PHA BHA Toner, Moisturizer, Niacinamide dew drops
I got my package in under 2 weeks and I'm really happy with it. The products are small but work really well. Just a couple drops cover my whole face and leave it looking fresh and glowy without irritating my skin. I started noticing results after using it for about 3 weeks.
Review about: Blaroken
Recent purchase review
The product looked good on the website and after reading some reviews, I felt good about the quality. The price was fair, but the shipping cost was a little high. Ordering and paying through the app was a bit of a pain, which was frustrating. But I'm still hopeful that the products will live up to my expectations once I receive them.
Review about: Timbuk2
Copilot purchase for son's wedding gift
I recently bought a copilot from this company to give to my son as a wedding gift. Unfortunately, when he opened it on his big day, he realized it was too small and wanted a bigger one. I contacted customer service to ask about returning it, but they strictly informed me about their 30-day return policy. They wouldn't budge on making any exceptions, so now I'm stuck with a product my son can't use. I was really let down by the company's lack of flexibility and understanding. Even though my son was happy with their stuff before, this experience left a bad taste in my mouth. Their attempts to be funny and cute in their descriptions and responses didn't make up for their poor customer service when it mattered most. I won't be buying from them again.
Review about: eEuroparts
Quick and helpful service
The customer service rep I talked to really came through for me. I couldn't find this part anywhere else, but they were able to help me out. They knew their stuff and made it easy for me to choose the right part. My order came faster than I thought, which was a nice surprise. I'm really happy with how everything turned out and I would totally recommend this company to anyone.
Review about: Galactic Toys
Figurine collectible
I just bought this cool figurine from a store and I loved the actual product. But man, the shipping and handling was a mess and really let me down. Thankfully, the customer service was top-notch and fixed things up for me. I'd say go for the store for their awesome stuff, just remind them to get their shipping act together first.
Review about: Frank and Oak
$700+ clothing purchase
I had a really bad experience with the company. I spent over $700 on clothes but never got them. They said it was delivered, but I never got it. When I asked for help, they just told me to dispute the charge with my credit card company. But even after I did that, they still fought it. It's frustrating how they didn't take responsibility and it shows they don't care about their customers.
Review about: Hanacure
Face mask purchase
Oh my gosh, this face mask is seriously amazing! It really does what it promises and makes my skin look fantastic! I love how the effects stick around even after I've used it, unlike other face masks that only show results temporarily. I'm totally obsessed with it and plan on using it for the long haul!
Review about: Positive Promotions
Father's day gifts for a church
I ordered some gifts for Father's Day at my church a little over two weeks ago. Unfortunately, the first order didn't go through, so I had to try again on June 2nd. I called a week before Father's Day just to make sure everything would get there on time, and I was told it would arrive by Friday. But, Father's Day weekend came and went, and still no gifts. When I asked why, all they said was that my order hadn't been shipped for some mysterious reason. It was super disappointing and embarrassing since I had told the church members they were coming.
Review about: Blindsgalore
First experience with shutters
I just bought some shutters for my house from this online store and let me tell you, they were even better than I expected. The quality was top-notch and they were exactly what I wanted. The only downside was that there weren't any instructions in the package. But, I managed to figure out how to install them through some trial and error. The shutters were packaged really well, even though there was a little damage on one corner of the box, everything inside was fine. All in all, I'm super happy with my purchase and I'll definitely be ordering from this company again since I still have four more windows to cover.