Sevenstore - Overall Rating based on 23 reviews
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Lightning-fast delivery to rural Australia
Why bother with local shops when the shipping is this quick and dependable? It's just so easy to get what I need without even leaving my house. And let me tell you, the product quality really surprised me in a good way. Sevenstore has definitely won me over as a loyal customer!
Returned trainers replacement
I had to return a pair of sneakers not too long ago and I gotta say, Shanaya and Hamza really went above and beyond with their customer service. They were super helpful and quick to handle everything. They not only processed my return in a jiffy, but they also made sure to send me a replacement pair on time for when I needed them. The care and effort that the Sevenstore team put into helping me out really blew me away.
Uggs Purchase
I was a little nervous about getting my Uggs from Australia, but it all worked out great. The communication was awesome - they kept me in the loop the whole time. The shipping was quick, and my package got here with no problems. My Uggs came in perfect shape and they're even better than I thought they'd be. I'm really happy with how everything went and how nice the shoes are.
Sneakers
Man, these sneakers are straight fire! I was so surprised at how fast they got here once I picked the regular free shipping. The quality is top of the line and I'm for sure getting noticed every time I wear them. Sevenstore, you really came through and impressed me.
Oversized men's sneakers
I bought some sneakers recently that were supposed to be in women's sizes, but they ended up being men's sizes. When I contacted customer service, they responded but were kind of defensive and talked down to me. After going back and forth, they said I would get a full refund, but then they took out a small charge at the end. This whole thing has made me feel annoyed and not very happy with how they do things.
Clothing items
I just bought some clothes from this store the other day. At first, there were some problems with the delivery because the carrier kept sending my order back, thinking they couldn't find my place. But, when I contacted customer service, they sorted it out and made sure my order got to me okay. I gotta say, I was really happy with the clothes I got and how the customer service team handled everything.
Wales Bonner x Adidas Samba Desert White
I was so excited when I found the Wales Bonner x Adidas Samba Desert White on SevenStore's website, especially because I couldn't get them in Ireland where I live. Ordering them was easy and they actually had my size in stock, which I was really happy about. The delivery came super fast, and I was thrilled when I finally got my hands on my new Sambas. Big thanks to SevenStore for hooking me up!
Adidas SPZL drop
I recently bought the Adidas SPZL drop at Sevenstore and I gotta say, I was really impressed with the whole experience. The store in Liverpool is super cool, really stylish with tons of designer brands to choose from. The staff there were so nice and really went out of their way to help me out during the hectic SPZL drop launch. Their product knowledge was top-notch and they made my shopping trip super easy and fun. I'll definitely be going back to Sevenstore for all my designer brand needs, whether I'm shopping online or in person.
Casablanca shirt
I bought a shirt from this store recently and I was really disappointed with what I got. The shirt was supposed to be white, but when I opened it up, it was more like an off-white color. On top of that, the shirt was super wrinkled and the collar was all messed up, like it had a rough journey before it got to me. I reached out to customer service and sent them pics of the shirt. They agreed that it wasn't the right color and the condition wasn't great. But when they wouldn't send me a prepaid return label to send it back, I was shocked. It seemed like they didn't want to admit they messed up, and it didn't sit well with me. All in all, I was not happy with the service I got from Sevenstore.
Top quality branded products
I just bought some really nice branded stuff from this store, and I gotta say, I'm super impressed with the whole thing. The prices were good, ordering was easy, and the delivery was super fast. They kept me updated the whole time, which was great. I definitely suggest this store if you want top-notch products and awesome service.
Trainers
I had a really great experience with the customer service team at this store. Hamza was super helpful and quick to respond when I messed up my order. It's not often you come across such awesome customer service these days. I wish more online and in-store shops were like this crew.
Limited edition raffle disappointment
I recently entered a raffle on this website for a highly-anticipated limited edition item. I was super excited when I got an email saying I had won and my payment was processed right away. Unfortunately, a few days later I got another email saying there was a mistake with the stock and I wouldn't actually be getting the item. They promised a refund, but it took a while for the money to appear in my account. It was frustrating to miss out on the item I really wanted and to be out of money for a week waiting for the refund, especially since the product was expensive.
Efficient customer service
I just wanted to share that I had a really good customer service experience at this store. I messed up my order by not realizing the size difference between the UK and US. But Shanaye, the rep I spoke with, was so helpful, polite, and quick to help me fix the problem. They were able to change my order right away so I didn't have to deal with reordering the correct size and possibly missing out if it sold out. I was really impressed with how fast and efficient they were in resolving the issue.
Correct product, good time, excellent service
I was really impressed with my experience at this store. The product I ordered came just as they said it would and it came pretty quickly. The service I got was excellent, so I have to give them props for that. I'm really happy with my purchase overall and I'll definitely be back for more in the future.
Recent purchase
So, I bought something online from this store and ran into a problem with my order. When I reached out to Customer Service to fix it and add something, they said it was too late to change anything. But, they suggested I make a new order with faster delivery and they'd cover the extra cost. I have to say, that kind of helpful and customer-friendly service doesn't come around often. I really appreciate it and it makes me feel good about shopping with them again in the future.
Quick purchase
I got some really cool stuff, but I made a mistake with the shipping. Thankfully, Hamza from customer support came through like a champ and sorted everything out for me. He switched up my shipping so my goodies would get here on time, especially with Easter right around the corner. He had to cancel and place a new order for some things, but he kept me in the loop the whole time. Now my stuff is on its way and I'm thrilled. Big thanks to Hamza for being awesome!
Recent online purchase
I've been shopping at this online store lately, and I gotta say their service is top-notch. I really appreciate the next day delivery and I'm a big fan of how they run their raffles. If you win and they have the item in stock, you get your prize on the same day as the raffle. It's become my favorite spot for sneakers and clothes, I really recommend checking it out!
Code application issue
I had a problem applying a code to my online order. I reached out to customer service via email, and Hamza was super quick to figure out what was wrong with the item I was trying to buy. He knew his stuff and gave me a solution right away, so I was able to place my order without any issues. I was really impressed with the top-notch customer service I got in getting the problem sorted out.
First order experience
My first time ordering from this store was just great from beginning to end. The thing I bought came nicely wrapped and was delivered right on time, showing how well they handle shipping. I really liked getting updates as my package came, it helped me stay in the loop through the whole process. Shopping with them was so easy, I'll probably pick them over other stores next time. I think all stores should aim for this kind of service, it really makes a difference for customers.
Import taxes issue
I had a problem with import taxes when I bought something. They told me I had to pay 100 extra euros, which caught me off guard and made me annoyed. But when I messaged customer service on Instagram, Mo stepped in right away and cancelled my order. This saved me from having to deal with the extra charges. I'm grateful for Mo's quick help in fixing the problem. Thanks a lot, Mo!
Review with most votes
Pair of shoes for my husband
I just bought some shoes for my husband from this store. At first, I had some trouble with the discount code and delivery, but the online chat team helped me out really fast and... Read onBy: Verner