Cheapfaremart - Overall Rating based on 21 reviews
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Booking assistance and refund handling
Recently, I had to change my travel plans unexpectedly and needed help rebooking my flight and getting a refund for the price difference. The people I talked to were amazing and really took care of me. Leo was super helpful in booking my new flight and letting me know about the refund. Plus, Max called to make sure I got the refund okay. It was obvious that they really cared about making me happy and giving great customer service the whole way through.
Resolving Price Discrepancy
I just wanted to share about my experience with a guy named Max who really helped me out with fixing a mix-up on prices. Max really knew his stuff and was able to answer all my questions and worries in a super professional and fast way. Not only did he fix the problem real quick, but he also made sure I was happy with how things turned out. I'm thankful for the top-notch customer service from Max and I wouldn't think twice about telling others to check out this company after how great my experience was.
Booking experience
I had a great booking experience, all thanks to the customer service rep I talked to. He was so attentive and patient, offering me different choices without pushing me. He really made me feel comfortable and helped me pick out the perfect seats for my group. It was nice to get such friendly and personalized help.
Ticket purchase with some minor issues
I just wanted to share about this guy I dealt with at a travel agency, we'll call him Sam. I had a problem with a ticket I bought, and Sam really came through for me. He was super helpful, listened to my issues, and made sure everything was taken care of quickly. It's not every day you find customer service that good, so I was really impressed with Sam's professionalism and how dedicated he was.
Reservation assistance
I had such an amazing time at that place! The people there went above and beyond to help me with my reservation. Roy and Aron were so helpful and made sure everything was super easy. I really appreciate all they did for me!
Flight change help
My parents had a flight change and they were really stressing out because they didn't know what to do. But then this guy named Max showed up and totally saved the day! He was super friendly and helpful, making sure my parents got on the correct flight and even grabbing them some snacks for the wait. I was so relieved that they were all set! Thanks a bunch, Max, you're awesome!
Flight booking assistance
I just wanted to share my recent experience using this service and let me tell you, I was blown away by the help I got from the representative. He was so professional and friendly, it made everything go so smoothly. He really took the time to answer all of my questions and give me solutions that were just right for me. I definitely recommend this service to anyone who needs help with booking.
Cheap ticket purchase with good support
I just got a really affordable ticket from this company, and their customer support was amazing. I talked to Prince and Ted when I called, and they were super helpful in fixing any problems I had. Their professionalism and dedication to helping customers really stood out to me. I'll for sure be using their services again next time.
Flight booking experience
I just booked a flight with this company and I gotta say, it was a pretty good experience. At first, they gave me a price for my flight that wasn't actually available when I tried to book it. But, this guy named ROY stepped in and helped me out, getting me the original price I was quoted. I really liked how quick and efficient ROY was in fixing the problem.
Flight booking
The agent really helped me out with my itinerary, and the pricing was actually the best I found after searching around a bunch of different places. The service I got was top-notch, super professional and really friendly. And I didn't have any problems securing the e-tickets. It was a great experience overall.
Excellent Customer Service from Max
I had a really good experience with this company recently all because of Max and his excellent customer service. He was super helpful, fast, and really knew his stuff. I called with some questions and he patiently and clearly answered them all. I liked that he didn't try to push me to buy anything extra, but instead made sure I got what I needed and was happy. It's hard to come by such genuine and dedicated customer service these days, so I'm really thankful for the help Max provided.
My trip booking
I just booked a trip and had such a good experience with Simon, the customer service guy. He was super professional and really listened to what I needed. Simon took care of my concerns right away. I really want to give him a shoutout for being so helpful. Good work, Simon!
Help with changing flight date
The customer service guy was great! He helped me switch the date of my flight and walked me through the whole process to make sure everything was good to go. Sam is top-notch and I really appreciate his assistance!
Flight booking experience
Just wanted to share that I booked a flight on this website a few hours ago because it had the best price. I ran into a problem getting my e-ticket, but the customer service rep fixed it fast, even though the ticket price went up in the meantime. This website is trustworthy and fair with their prices, so I definitely recommend it.
Reservation issue
I had a really bad experience with my reservation recently. I paid, got a confirmation, but never got the tickets. When I called the airline, they said they had no record of my reservation. I tried getting in touch through voicemails, emails, and chat, but got no reply. Finally, when someone picked up my call the next day, they wanted way more money than the stated price. Now I'm not sure if I'll get a refund. I suggest steering clear of this service to save yourself time and money.
Flight booking experience
I had some issues with my flight booking, but Mex, one of the agents, was able to fix it for me. Mex was super patient and helpful the whole time, making sure I could finally book my flight. I really appreciate Mex's help and want to give them credit for being so professional. Thanks a lot!
Online flight booking
I've always used a popular flight booking app without any issues until I came across this one company. I went on their website to make a booking, but to my surprise, I didn't get a confirmation code from them or the airline. When I reached out to their customer service, the agents, who had Indian accents, told me that the flight I booked was sold out and that for an extra $400, they could get me a seat. That seemed sketchy, especially when they mentioned the refund would be through Zelle or PayPal. I didn't want to get caught up in what looked like a scam, so I booked my flight through a different trusted website where I got my booking confirmation right away.
Flight booking assistance
I had to have surgery because of a car accident, so I couldn't make my flight that I scheduled two months ago. I contacted customer service for help, and I was lucky enough to talk to a guy named Sam. Sam really went out of his way to assist me, and he showed a lot of kindness and took his time talking to me for about an hour. Even though I was really stressed out, Sam stayed super nice and patient, giving me the help I needed during a tough situation. Because of Sam's amazing service, I'll definitely come back to this website for all my future flight bookings.
Flight booking with promised price
I went ahead and booked my flight online, and they told me one price. But when I was getting ready to confirm everything with the airline, the price had gone up. Thankfully, this guy named Bradley stepped in and made sure I got the ticket at the original price I was promised. He was super helpful, keeping me in the loop with emails and phone calls the whole way through the booking process.
Service experience highlighted by Mr. Leo
I had such an awesome time dealing with the customer service at this company. Mr. Leo really knew his stuff and was super helpful. He really went out of his way to help me out with my purchase, and I can't thank him enough for going above and beyond. Thanks to his top-notch service, I'll definitely be coming back as a customer in the future.
Review with most votes
Service experience highlighted
I had such an awesome time dealing with the customer service at this company. Mr. Leo really knew his stuff and was super helpful. He really went out of his way to help me out w... Read onBy: Lonie Stracke