HotelWiz - Overall Rating based on 28 reviews
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Hotel Reservation
This is a scam website. I cancelled my hotel before cancellation due date but it has been a month that I still haven't received my fund.
AfterHotelWiz . Betrügerische Firma
Betrügerische Firma!
Nimmt keine Hotelreservierung vor und erstattet das Geld nicht zurück.
Musste feststellen dass ich einer Betrugsfirma aufgesessen binHotel
Muy mala experiencia, desde junio he estado esperando la devolución de un hotel que cancelé debido a un accidente de moto, les aporté la documentación del hospital, y he tenido que mandar más de 70 emails, me han estado dando largas desde entonces para pagarme solo una pequeña parte, y no el total del hotel tal y como nos dijeron. Además hablé directamente con Iberostar Parque Central de la Habana y nos dijeron que no penalizaban y que hotelwiz nos lo debía devolver íntegro, pues no ha sido así, después de 6 meses de emails semanales, me han estado engañando que ya lo habían devuelto, y después de mucho insistir me han devuelto solo una tercera parte de lo que pagué. Son muy poco serios, una experiencia horrible, no recomiendo para nada esta empresa, cualquier otra menos está, pero no compréis ni reservéis a través de Hotelwiz.
Room for Iberostar Parque Central de la Habana
Muy mala experiencia, desde junio he estado esperando la devolución de Hotelwiz de un hotel que cancelé debido a un accidente de moto, les aporté la documentación del hospital, y he tenido que mandar más de 70 emails, me han estado dando largas desde entonces para pagarme solo una pequeña parte, y no el total del hotel tal y como nos dijeron. Además hablé directamente con Iberostar Parque Central de la Habana y nos dijeron que no penalizaban y que hotelwiz nos lo debía devolver íntegro, pues no ha sido así, después de 6 meses de emails semanales, me han estado engañando que ya lo habían devuelto, y después de mucho insistir me han devuelto solo una tercera parte de lo que pagué. Son muy poco serios, una experiencia horrible, no recomiendo para nada esta empresa, cualquier otra menos está, pero no compréis ni reservéis a través de Hotelwiz.
Hotel
ABSOLUTE SCAM/FRAUD
I tried to book a hotel through Priceline and somehow this company showed up as having the cheapest rate on their site. I clicked through to book it, entered all my information (including credit card for payment) and hit enter. It went to a blank page. I immediately called hotelwiz and was met with a gentleman who tried to tell me that I didn’t have an active reservation but they had all my information (suspicious to begin with) he then informed me that because transactions happen in “real time”, that the reservation would be $99.00 more PER NIGHT. I said “no way. Please cancel the reservation, that’s impossible” He then became irate and started screaming at me that I wasn’t listening and don’t understand how hotel bookings work. I then told him “since you don’t have an active reservation for me, please remove my information from your system and I will be calling my bank” He then told me that I was “threatening him” when I said I was calling my bank to make sure that I wouldn’t be charged.
I hung up with him and immediately called my bank where I was informed that they had hit my account TWICE for over $500 each transaction. I had to cancel my card (which is super inconvenient while traveling) and then tried to call the hotelwiz company back to speak to a supervisor. I was hung up on twice and then they blocked my number.
DO NOT USE THIS COMPANY AT ALL COSTS!!
Completely fraudulent, rude, unprofessional and scam artists!!Hotel rooms
AVOID THIS SITE! This site is a complete scam. You will be charged, and they will not proceed with payment to the hotel, leaving you without a room when you attempt to check in and leading to even higher charges as you attempt to locate a room at the last moment. Terrible, scammy services. Repeated promises to return call to rectify the situation but you will not be called back. Any excellent reviews of this site are obviously fake. AVOID. AVOID. AVOID.
Hotel reservation
I made a hotel reservation that was billed the day I made my reservation about a week for the reservation. When I arrived at the hotel the reservation was never made and the hotel was full.
Contacted support and they said they would check and call bacd within 15 minutes. After I found the last room at another hotel and 45 minutes I called back. There was nothing done and I demanded a refund for my new Hotel charge. I was told to send in invoice and I would get a refund within 24-48 hours. Three days later I called and there was not status. I called two days later and was told the same and sent an email stating they are still waiting for approval 4 days ago. I emailed yesterday and no response.
Canceling with the credit card as this appears to be a scam company.Hotel Reservation SCAM
SCAM Website - booked hotel via hotelwiz website. Hotelwiz never never sent payment to hotel. I had to pay hotel directly. Waited in lobby of hotel for 3 hours for hotel to send payment. Hotelwiz never sent payment to hotel chain. SCAM SCAM
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Hotel reservation
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