IBERIA EXPRESS - Overall Rating based on 23 reviews
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Glitchy website ticket purchase
I just bought a ticket from the company's website and ran into a big problem. I tried to fix it and get a refund or switch my ticket, but I couldn't get through to customer service no matter what I did. They wouldn't answer my calls or messages, and even the parent company wouldn't help me out. I even showed them a video of the glitch, but they still said it was all fine and wouldn't admit they did anything wrong. The whole thing was really frustrating and made me wonder if this company really cares about their customers.
Flight from Manchester to Madrid, with onward travel to Seville
Unfortunately, my flight from Manchester to Madrid got canceled, so I couldn't make it to Seville as planned. But hey, they hooked me up with lunch, a place to crash for the night, and even paid me some compensation right away. Besides that hiccup, everything else was pretty good overall.
A Satisfactory Air Travel Experience with Iberia Express
As a frequent traveler, I have had the opportunity to fly with Iberia Express on several occasions. Overall, my experience with the company has been satisfactory.
The booking process is quick and easy, either through the website or the mobile app. I appreciate the flexibility to choose from various fare options, including basic, standard, and premium, each with different levels of amenities and services. I have also found the prices to be competitive compared to other airlines.
The check-in process is straightforward, either at the airport or online, and I have never had any issues with it. The staff at the airport are friendly and professional, providing assistance when needed.
The in-flight experience with Iberia Express is decent, with comfortable seats and an on-time flight service. The in-flight entertainment system is adequate, offering a variety of movies, TV shows, and games to keep me entertained during the flight. The food and beverage options are limited but of good quality.
Overall, Iberia Express is a good option for budget-conscious travelers who are looking for a comfortable and efficient air travel experience.
Review with most votes
A Satisfactory Air Travel Expe
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