TopVillas Reviews
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Reviews (24)
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Luxury vacation rental
I was blown away by the luxury vacation rental I booked through this company! The property was absolutely gorgeous, the amenities were top of the line, and the customer service was outstanding from beginning to end. The prices were fair and transparent, and the staff was super responsive to any questions or issues I had. I really loved the follow-up call I got after booking, where they really went out of their way to offer extra services and make sure I had everything I needed for my upcoming trip. I can't wait for my holiday and would definitely recommend this company to anyone in search of a high-quality vacation rental experience.
Family vacation rental
The website was really easy to use, and I was amazed by all the different options they had for my family's vacation rental needs. It was my first time using the site, but I was so impressed that I'll definitely come back and suggest it to my family and friends. They had everything from fancy villas to comfy cottages, so there was something for everyone. The pictures and descriptions of the properties were spot on, so I felt good about my choice. The whole experience went super smoothly and stress-free, and I'm really happy I decided to book through this site.
Vacation rental booking experience
I had such a great experience with this vacation rental company! They were super fast, efficient, and went above and beyond what I expected. I wasn't sure about trying a new company for my trip to Cape Coral, but I was really impressed by how professional and helpful they were from start to finish. They were quick to answer any questions I had about the villa, and their customer service after booking was amazing. I would definitely suggest this company to anyone searching for an easy and stress-free vacation rental.
Vacation rental booking
I just booked a vacation rental through this company, and let me tell you, I was really impressed. Everything went smoothly, the staff was super professional and helpful, and my overall experience was fantastic. Enya was the one helping me out, and she really went above and beyond to make sure everything was perfect. She was so friendly and made the whole process stress-free for me. I felt like I was in good hands the whole time. I would definitely recommend this company to anyone in need of a vacation rental.
Seamless booking process
Booking my reservation on this website was so easy. The site was really user-friendly and simple to use. I liked how they broke down all the charges and showed the prices for any extras. Plus, getting a quick email with all my rental details right after booking was a nice touch that made the whole thing go smoothly.
House rental
I loved the house I rented, it was so nice and had an awesome pool. Had a little hiccup with my discount getting removed because my deposit was late, but the manager sorted it out. Geo and Amanda were really cool people!
Budget-friendly luxury vacation accommodations
I had a really good experience with Top Villas. Sometimes it took a while for them to get back to me, but the place we stayed in was definitely worth it. We managed to stick to our budget for vacation but still got to enjoy nice stuff and have a comfy stay. Booking was easy and the house we rented was even better than we thought. Now we're already thinking about our next trip with Top Villas and would tell anyone looking for a fancy place on a budget to check them out.
Easy booking process
Lydia and Shannon, the reservation agents, were so helpful when I was booking my vacation rental. They really knew their stuff about the properties and were super quick to answer any questions I had. I had some specific needs for my rental, but they found me the perfect place that fit my budget. Their professionalism and top-notch customer service made the whole process easy and enjoyable.
Property rental assistance
I just wanted to share about the great experience I had with a representative who really went out of their way to help us out and make the rental process smooth. Elodie was amazing in how she communicated and handled everything, and I couldn't be happier with the service we received. I would definitely suggest her to anyone in need of renting a property. Thanks a lot, Elodie! 👍👍
Quick and efficient booking assistance
I can't thank the Top Villas team enough for their awesome customer service. Becky, Jessica, and everyone else were so helpful in helping me book a vacation home for my family. Even with my busy schedule, they really went the extra mile to make sure all my needs were taken care of. Their professionalism and dedication made the booking process super easy and stress-free.
My order got messed up
I was trying to buy some things online, but the website wasn't working right and I couldn't complete my order. It was frustrating, but then this girl named Amanda came to the rescue. She was really sweet and fixed everything for me. It made me feel a lot better about the whole situation.
Booking a vacation rental
From beginning to end, TopVillas was absolutely amazing! The guy who helped me out, we'll call him 'Luxury Dan', was so helpful with all my questions and even hopped on a call with me! I will definitely be using this place again for my next vacation!
vacation rental booking
The customer service I got when I booked my vacation rental was awesome. Shannon was amazing to work with, she answered all my questions quickly and cheerfully. I had a lot of questions, but she was patient and knew her stuff. Shannon made the whole process smooth and fun, and now I'm super excited for my vacation.
Reservation assistance with Amanda
I had a great conversation with Amanda on the phone about making a reservation. She was really nice, helpful, and spoke so well. It all went smoothly and I'm grateful for her help. I'm excited to keep working with her to finish up my booking.
Vacation rental experience with dead animal in pool
We finally made it to our vacation rental after a grueling 20-hour drive from NY, only to find a dead animal floating in the pool. It was obvious the poor thing had been there for quite some time, given the mess surrounding it. Needless to say, this lack of cleanliness was a real downer and put a serious damper on our family vacation with our three little ones. I tried calling the property manager multiple times during regular business hours, but couldn't get through. Despite leaving several voicemails, I only managed to reach someone from the booking agency who told me to just wait for the property manager to call back. So, we had to roll up our sleeves and clean up the pool ourselves, losing a whole day of fun in the water thanks to this unpleasant surprise.
Vacation booking at Championsgate
I had the best vacation ever! I stayed at Championsgate which was so close to Disney and Universal Studios. The traffic was hectic, but that's to be expected, right? There were so many fun activities in the area, I never got bored. I planned my trip a year ahead and the website made it simple to find all the information I needed.
Booking villa assistance
Lydia was amazing in helping us book our villa. She really went above and beyond to make sure everything was perfect for us. Thank you so much, Lydia, for making the whole booking process easy and fun!
Fast call, explained booking, offered 48-hour hold
I really appreciated it when Amanda gave me a call right after I began booking my vacation rental. She was so friendly and took the time to explain everything to me. She even allowed me to hold my reservation for 48 hours so I could confirm which payment option was best for me. It was such a great experience!
Booking vacation home
I recently booked a vacation home and the whole process was a breeze. Jess was super helpful and answered all of my questions. They even saved the property for me while I checked with my friends. When we were ready to book, they sent us a link to pay - no pressure at all. I'm really looking forward to seeing if the property is as awesome as the service!
Review with most votes
Easy booking process, detailed
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