Virgin Experience Gifts31 reviews
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Gift certificate issue
I had a gift certificate from my son, and when I went to use it, it showed a different event than the one I had originally ordered. Luckily, Khanyisile was the one who helped me out and fixed the problem. She did an amazing job and I really appreciate her help!
Experience purchase disappointment
I recently bought a cool experience through this platform, but then I found out that there were no dates available for the activity. I was so bummed out and frustrated because I had spent a lot of time picking out what I wanted to do before I bought it. It was really sad to see all that effort go to waste because there were no dates available. But, I have to give props to the customer service team because they responded quickly after I complained. They gave me a refund within 24 hours, which I was really grateful for. Even though I was disappointed at first, I have to say that the support team handled my problem really well and quickly. The platform has a bunch of fun activities, as long as there are dates available to book.
Weekend tours booked, scheduling confusion
So, over the weekend, my family and I decided to sign up for tours, but we had some issues with the packages we wanted. We were trying to get one with drinks included and one without, but things got really confusing. The tour guide didn't really help much - we ended up exchanging about 20 emails and he just kept saying to talk to the company. It was pretty stressful, dude. But luckily, when Monday rolled around, customer service was back in action and the company was able to sort everything out. Lesson learned - make sure you keep all your papers organized and in order, you know?
Dance lesson with champagne
I had so much fun going to a dance lesson with my best friend! We even got champagne during the class. The dance instructor was really nice and explained everything so well. Now we're both totally into rumba!
Gifts of experiences
I've used this service several times and I've always had a great experience. The website is really easy to use and there are a lot of options to pick from, so it's simple to find the perfect gift for any occasion. The customer service is amazing, always offering helpful advice and answering any questions I have. I like how everything is taken care of for me, from ordering to delivery. In general, I really recommend this service to anyone who wants a special and unforgettable gift experience.
Voucher redemption
I had a couple of vouchers that I needed help with when I was trying to trade them in for a different experience. The customer support I got was amazing - super fast, on point, and really helpful. The person I talked to totally got what I was looking for and took care of everything right away. Rashieda was awesome at handling my request and giving top-notch customer service.
9 hole golf playing lesson experience
My kids got me a gift for a 9-hole golf lesson, but I couldn't find a good place to use it near me. I contacted customer service to see if I could exchange it, and they said they'd check it out. Unfortunately, they keep saying I already used the voucher, even though I haven't. I asked for proof, but haven't heard back. I'm really upset and annoyed with how they're handling this. After seeing other bad reviews, it looks like I'm not the only one having issues.
Quick problem resolution
I had a problem with my purchase recently, but I was really impressed by how quickly they took care of it. Khanyisile, the person I talked to, helped get everything sorted out fast, which was really important because I needed it for my weekend plans. She provided outstanding service, and I appreciated her help a lot.
Gift card purchase, coupon issue
I bought a gift card not long ago and tried using a $15 off coupon. But here's the thing - my credit card got charged the whole shebang before the discount kicked in. That was a bit annoying, I gotta say. But I gave customer support a ring, and they were on it quick. They fixed the issue in a jiffy, and I gotta give them props for their awesome service. This whole situation made me feel more confident about using this service in the future.
Awesome experiences
I found some really awesome stuff on their website that I couldn't find anywhere else. The customer service was outstanding, especially Natalie B who helped me reschedule last minute.
Awesome gift cards
These gift cards are amazing! I really enjoy receiving them and giving them to my friends. They offer a wide variety of options, such as skydiving, escape rooms, and cooking classes. It's truly the ultimate gift!
Acrobatic Flight Experience
I recently got to go on this really cool acrobatic flight, and let me tell you, it was absolutely amazing! The whole thing was super exciting and I'll never forget it. Our pilot, Sergey, was so skilled and made sure I felt totally safe and at ease the whole time. The acrobatic moves we did were so thrilling, I could really feel the speed and force as we flew through the air. I definitely suggest this experience to anyone in need of an adventure that gets the blood pumping!
Gift card
My gift card expired, but they fixed it real quick. AmyLeigh was a huge help and really friendly! Awesome customer service, thanks a lot!
Instant voucher, no expiration
I got the voucher right away and could print it out, which was really nice. It's awesome that it doesn't expire, especially if I want to give it as a gift. Whenever I need to grab a gift at the last minute, I always go to this company and they never let me down. They have a ton of different experiences to pick from, so it's easy to find the right gift for any occasion. I definitely suggest using this service for all your gift-giving needs.
Adventure gift for son and fiancee
This company is amazing! I found it during the holidays and it's totally changed the game for gift-giving. I got an adventure gift for my son and his fiancee, who are tying the knot soon. The thought of them using it for a fun experience on their honeymoon is just perfect. What really got me was the outstanding customer service from an employee named Bulelwa. I forgot to add a $20 Gift Code before placing my order and was thinking of canceling & reordering. But Bulelwa went above and beyond by giving me a refund of $20 without me even asking. And not only that, she took the time to wish my son a Happy Birthday in an email. That's what I call top-notch service! Overall, a fantastic company.
Quick and easy purchase
Ordering from this company was so easy. I found what I was looking for quickly, ordered it, and paid without any issues. Being able to set up delivery as a gift made everything go smoothly. I was really impressed with all the different options they had in the area I was interested in. It made it simple to find the perfect gift!
Fast and easy purchase, creative gifts for men
I was so impressed with how easy and fast it was to buy something. The website was really easy to use and I found the perfect gift for my guy who already has everything. There were so many cool and creative options to choose from, which made it fun to decide. I liked how much care and thought was put into each gift idea, making it special for both me and him. I would definitely recommend this service to anyone looking for a unique and memorable gift.
Dinner cruise booking in Florida
I recently booked a dinner cruise in Florida through a gift experience company. When we got to the dock on the day of the cruise, we found out that the boat couldn't leave because the bridge was stuck. The cruise company sent an email saying they had to cancel the cruise. I contacted the gift experience company right away to tell them and ask for a refund. They got back to me two days later, asking for a copy of the email from the cruise company. I sent that over right away, with a screenshot too to prove it. But, even after all that, I haven't heard anything else or gotten a refund from the gift experience company.
Exciting Experience
I gotta say, the service I got was really impressive! Everyone I talked to was super friendly, knew their stuff, and got things done quickly. They made sure to take care of all my questions and issues right away, which left me feeling totally happy with how everything went. I'm so excited that I found this company and I'm definitely gonna come back for more fun in the future.
Late gift redemption
I received this gift a while back, but just now got around to trying to use it and they're trying to charge me more money! So unfair. The voucher clearly states it doesn't expire, but now they're claiming I need to pay extra because it's been a while. Not cool at all. And to make matters worse, the prices are already way too high. I feel like I'm getting ripped off.
About Virgin Experience Gifts
Gifts are a beautiful way to express feelings for a loved one. Regardless of the monetary value, gifts will leave memories that will last a lifetime. Before giving someone a gift, you must understand the recipient's interests and give the gift accordingly. If you want to buy eCards and EVouchers for your loved ones and want to give a surprise to them you can visit Virgin Experience Gifts. The company claims that with Virgin Experience Gifts the chances of eventually getting the "perfect" gift are very high; whether you are looking for gifts for your fiancé, husband, family, friends, or anyone. But is the company Legit? Can you trust them? Are their existing customers satisfied with them? Are their services affordable for you? The best way to get all the information about Virgin Experience Gifts is to read its customer's reviews.
About Virgin Experience Gifts
Virgin Experience Gifts is an online experience gift company. It offers different adventures for your loved ones. Virgin Experience Gifts claims to offer multiple options to their customers. However, it is ahead of the competition for several reasons. All gifts in Virgin Experience Gifts are carefully selected to ensure quality and uniqueness. The company claims that they have a very dedicated team. Even if you don't know what to show your loved ones, Virgin Experience Gift's well-categorized online store will give you hundreds of inspirations. It's all about choosing the budget, occasion, and personal interests that best suit you.
Products and services offered by Virgin Experience Gifts
The Virgin Experience gift is a kind of company, through you you book adventure activities for your loved one. For example, you can book driving a race car, brewery tours, skydiving, and many more. The company does not provide physical gift cards. All of their electronic gift cards and experience coupons are delivered digitally via email and can be sent directly to your recipient or your email. You can choose a gift based on the occasion, person, or budget. You can also choose gifts based on the age of the recipient, be it a child or an elderly person. Virgin Experience Gift offers something for everyone in their online store. Whether you're buying for multiple recipients or multiple experiences for one lucky person, you can buy all the gifts in one transaction, it completely depends on you. During the checkout process, you can customize each gift and send a message to the recipient, and you can choose multiple email addresses to send. Virgin Experience Gifts accepts payments via MasterCard, Visa, Discover Cards, American Express, Google Pay, and Apple Pay.
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Contact Information
Categories Virgin Experience Gifts
Vacations | Day & Night Out Tickets
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Seite online seit: March 8, 2024
Letzte aktualisierung: November 29, 2024
Review with most votes
Podium package
NEVER AGAIN! That was the worst experience of my life! I tried to book the podium package for October 5th. I was told it was available. Agreed to it, then never heard back. I em... Read onBy: Emily Sajdowitz