Baltini - Overall Rating based on 31 reviews
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Quick delivery, inaccurate sizing chart
The product got here pretty quickly and the packaging was nice. But I was actually kinda bummed because the size chart they gave was way off, so I had to send it back and get another one. It would be cool if they could think about giving a full refund to people like me who have to re-order because of sizing problems.
Jacket
At first, I was a little unsure about buying from this site because I saw some reviews mentioning problems with shipping. But, I took a risk and I'm happy to report that everything went smoothly with my order. The jacket came quickly and was in great shape. Just a tip for anyone thinking about ordering: make sure to check the sizing so you get the right fit and don't have to deal with returns. Overall, I'm happy with my purchase and would definitely think about shopping here again.
I bought a shirt
I got this shirt but it was too big so I had to return it and it was such a hassle. And to top it off, they wouldn't stop sending me those annoying spam emails even after I asked them to stop!
Wedding shoes purchase.
I recently got my wedding shoes from this company and man, I was so happy with them. Their website had so many options to pick from and I found the perfect pair for my big day. Plus, I got a killer deal on them, which just made my whole shopping experience awesome. Ordering was a breeze, everything went smoothly, and the service was super quick. I got my shoes in just 3 days, which I thought was crazy fast for shipping overseas. Overall, I had a great time shopping with them and I'd totally tell anyone looking for quality shoes at a good price to check them out.
Sefr twist pants
Oh my gosh, getting these pants was a breeze! I scored the Sefr twist pants and they fit like a dream. Returning them was a piece of cake too. I am definitely coming back to shop here again!
Expensive luxury item purchase
I gotta say, the item I bought from this site was super fancy and came in perfect shape. But man, I was not ready for the sneaky "voluntary" shipping upcharge they tried to slickly add on. They use all these clever words to make you think you have to cough up extra cash just to make sure your item arrives, and that's just not cool. And to top it off, no new customer promo codes? That's a bummer. Being a newbie, I felt like they didn't really value or appreciate my business. Come on, Baltini, time to step it up!
Wrong item received
I got the wrong item in my order at first, and boy was that a bummer. But, let me tell you, the company totally stepped up and made the return process go smoothly, just the way I wanted. They kept me in the loop with emails the whole time, which really put me at ease. All in all, I'd say it was a pretty decent experience.
Cardigan
A scamming website that should be investigated. They will lie about items you will return and charge you hefty amounts to ship them back. Not worth it because of their malpractice, you have been warned.
Shoes purchase
I bought some shoes from this company not long ago, but when they showed up, they looked like they had already been worn. I sent an email to customer service right away with some pictures of the shoes, asking for a refund. The customer support team got back to me quickly and did a great job. Even though I wasn't happy with the shoes at first, I was really impressed with how they handled everything. They went out of their way to fix the problem and make sure I was happy.
Pinko Bag
They sent me a damaged bag and did not take responsibility. They claim that are only a handler between the brands and the clients, washing their hands for every possible problem.
They even want to charge me for the return of the damaged item.
Weak responses from the customer service and lack of compromise with customer service.Bag
I was skeptical for the site, since I wasn't aware of it, but it did not disappoint! The shipping was lightning fast from Italy, 3 days to Las Vegas, unreal! The bag I ordered was the best price of all other online retailers, it was authentic and perfect! I am very pleased with my experience!
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Bag
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