beachsissi - Overall Rating based on 190 reviews
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Bathing suits
This companies shipping method is horrible. I ordered on June 12 and its currently july 21 and this shipment has been stuck in texas for 3 days. It's been almost a month. Dissatisfied
Halter neck retro stripe one piece
Quality was good, but was not happy about how small the backside of the suit was so I wanted to return it. They tell you to email their customer service department and then never get back to you. So if you buy something from beachsissi....plan on keeping it no matter what. They are impossible to get ahold of for a return.
Bathing suit
Took over a month to get it, and it doesn’t fit well. It bags and sags in the top and the bottom is too tight. I contacted them to return it. A) Exchange for New Item: we resend you a new item with 50% off price instead of return. (Most customers choose this)
B) Fast Partial Refund: You don't need to return. we can refund USD$3 for each return item. This way can save your much effort and time.
C) Return for full refund: Please mail them out within 7 days and offer the valid returning tracking number.
You’ve got to be kidding me?
This was a terrible mistake. Never again. All of these companies selling direct from China are is a bunch of crooks.DO NOT ORDER!
Ordered on June 15th.
Paid expedited shipping 3-5 days.
Requested tracking number...no response for two weeks. Received 2 of 6 items 5 weeks later
items--not as pictured. Items POOR quality. SIZE MEDIUM Is equivalent to an XS!
VERY SMALL. Like toddler size tops.
I have an email trail with their support people and no response on canceling the suits that did not arrive. I have asked in each email to their support people and they only say my order is on it's way. I tell them to cancel it. I also want a refund and return the two suits I did get. No repsponse on that.
I have contacted my credit card and have filed a dispute with VISA they are great and will help me to dispute the charge and file a formal complaint. They should be banned from doing business with paypal that is paypal and visa should not allow this company to vend through them.
Do not buy from this company.2 swimsuits
Do not order! Received one swimsuit quickly and still waiting on the other 2 months later! First swimsuit wore twice and already the seams are pulling apart on the top. Horrible customer service- only email option. Was sent a tracking number for the missing suit that said I had the suit held at the post office in Georgia- I live in Tennessee!!
Swimsuit
DO NOT ORDER from this company. I submitted an order in May 25. Today is July 16 and have yet to receive it. I have a feeling it will be end of summer by the time I get it, if ever. The only contact info available to inquire is an email and there is no response. Tracking # provided goes nowhere. I will absolutely not be ordering from them again.
Dress
Giving me the run around about returning. They told me I could order another item at 1/2 price and just keep the dress rather than returning and getting a full refund. Never again!!!
blouse
Terrible quality, and you have to return it to CHINA. Don't buy from this company.
1 piece bathing suit
Took 5 weeks to get bathing suit. Not cool!
Army Green Cross Front Bikini Set
Beautiful design but the shipping took more than a month, I could not track the order at all, and had back and forth messages with support and they kept on saying they were "rushing" the order. I'll be surprised if I can get the bottom to last more than one summer. Overpriced and cheap material and the underwire started coming out on the first day. Larges will not work for DD cup chests. Will not order again.
Swimsuit and cover up
I didn't even open the package. I ordered the product and was told it would arrive in 10-15 days. Over a month went by and my need for these items has passed. I tried cancelling the order but they couldn't so I want to return them but their return policy is a joke. I can either accept $3 for each item I bought and not return the product or pay to ship it back to China and they'll refund me if and when they get the product back. Contacting their customer service is a joke since there is a language barrier. Now I'm working with PayPal to get my money back. I was also charged an international transaction fee by my bank that the web site never mentions. I'm beyond frustrated.
Swimsuits
I ordered two swimsuits that were NOT CLOSE to true size. I'd guess about 3 sizes too small. After several emails of trying to return or at least exchange, I've realized they're doing everything they can to keep my money. I will absolutely NOT buy from them again!!!
Bikini Swimsuit
I placed 2 orders two days apart. I received the 2nd order but not the first order from June 14. I’ve emailed a dozen times & keep getting told that my order was delivered. There is no contact number. The dress that I ordered second has a torn hem right out of the package. Definitely do not recommend
One piece swim suit
I ordered a swimsuit during the first week of June and paid for expedited shipping. I was supposed to receive my package within 6 to 10 business days. It is already July 2nd and it's been about a month since I ordered it but I have not received it. I have emailed support twice already and both times they responded the same way giving me a tracking number and saying that I won't be able to track it for a few days still.
I'm in the same situation, I ordered the last week of May and still nothing. My only way to communicate with the company is via email and they give me the same response that you get, a tracking number that has no info attached.. Will never order again.
Same thing as everyone else. I ordered mine around June 15 and still nothing. Email response is the same as everyone else. Order has shipped and as soon as the items getS to America i will be able to to track packages. I fear I will be keeping everything and no returns will be possible.
white tankini
I bought my Swimsuit June 6th and just received it June 29. order what l thought was gonna be my size or thought it might be a little big cause of losing weight. Tried it on as soon as i got it of course it didn’t fit at all. To small everywhere. The pads in the breast area was not in the right spot. The swimsuit is pretty. Maybe next year it will fit. I wish l knew it was coming from China never again will l buy something from some company l don’t know where it comes from. Stick with who you know.
2 bikinis
I ordered 2 bikinis over a month ago. I received one a few weeks ago and the email said both swimsuits would be in the package. They weren't. I emailed customer service and they said they would ship it out Express. 2 weeks later still haven't seen it or know when I'm getting it. Good prices but order a few months in advance to make sure you get it. I will not be purchasing from them again.
Swimsuits.....that I didn’t even receive!!!
If I could’ve left a 1 star or nothing I would’ve!!! I ordered two swimsuits with express shipping. Placing the order was fast with no problems. BUT that was when EVERYTHING went downhill. Contacted “customer service” and got the run around at least 6 times. Demanded for them to ship my items out with which I was told that they were going to do, but in reality all they did was create a label but never shipped! All emails I get are still excuses after excuses. So they took my money and I have yet to ever get the swimsuits!
DON’T EVER BUY FROM THEM!!!!!Swimsuit
I ordered a swimsuit from Beachsissi on May 24th. I received an email that it shipped May 29th. The tracking # they sent never worked. I finally got my suit 3 weeks later to find out the top doesn't fit. When trying to return it, the return address is in China! It would cost me MORE to return the swimsuit than what I paid for it! They did offer a new suit at 50% of the price, but I don't want to give them anymore of my money! I guess I'm stuck with a swimsuit I can't wear!
Swimsuits
Placed an order over two weeks ago and paid $15 for express shipping which should have been delivered in 3-5 business days. Ordered specifically so I would receive swimsuits for a beach trip. Contacted them 6 days after I placed the order questioning if it had shipped and was finally provided with a tracking number that still (over two weeks later) shows no tracking information. I’ve emailed the company multiple times just requesting that my $15 express shipping fee be refunded and they refuse to do so blaming it on Covid even though they did not even ship it within 3-5 business days. Will NEVER order from them again and will most likely file a dispute with my credit card company over this purchase. And the review above will joy let me select 1 Star for service. That’s the only reason they got 2 stars.
Unfortunately, I haven’t received any of my merchandise. I paid the additional money for expedition of my merchandise but it’s been almost two weeks and haven’t received one item. I’ve emailed them several times and they told me it shipped out but where is my tracking number and/or the merchandise. I thought everything looked so pretty and I checked to see if the company was legit before I ordered. I’m so dissatisfied with the shipment I’m not getting. I ordered in advance for I vacation I planned.
I will cancel my order with my credit card company if I don’t receive my merchandise In the next couple of days. I’m so disappointed about this.High waisted two piece
It took over a month to receive it. I understand this was during Covid but I couldn’t even track it.
Once the suit came in it’s not even the same color. I ordered pink and it was delivered as a pale pink like it was faded.
The suit in general is NOT flattering. I’m tall and athletic build with a small mom pooch.
Very disappointed in this purchase.Swimsuits
Ordered 2 suits. They didn't for right. Wanted to return but cab only serve it to China which will cost me $35. Not worth it. Never would have ordered had I known. Waste of money
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