beachsissi - Overall Rating based on 190 reviews
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swim wear
I ordered 4 swim suits and received them in 1 weeks time. I was skeptical after ordering, and read negative reviews and contacted the company to cancel, but they assured me that my order would be fulfilled. I was pleasantly surprised to get my order so quickly and to find that the sizing was exactly what I expected. I would definitely order again!
The negative responses are accurate, and you should think twice about ever ordering from this site!
What is the normal turn around time for your company. What is also return or exchange policy?
Would love to try your products.I am not able to get a return address!!! Wont order again from them,
I agree absolutely Awful company, just lost 88 dollars. Will never never buy from this company again. I would give them zero stars if I could!!!!
Do not purchase. Very bad customer service. They will not return the dresses and they are badly stitched.
Just wanting to know if and when I’m getting my order.
When am I receiving my shipment?
DO NOT ORDER FROM THIS SITE!!!!
I ordered 5 swim suits from this company and they were nothing like shown on the website. It took over a month to get my order and I had to buy new suits from other places because I was leaving out of the country on vacation. Return policy isn’t even worth it because who knew we were ordering from China?! Save yourself the money and headache and don’t shop BEACHSISSIthis company is a rip off. PLEASE do not order from this company. all the complaints are real.
Everything above is 100% accurate. I ordered 4 swimsuits and two swim shorts. The sizing is off even for suits of the same style but in different colors. I urge you to make a complaint with the Attorney General's office to get this company off the internet. I will be filing s complaint. The return policy is unfair and falsely advertised. The website specifically states you will get a full refund if you choose but mentions nothing about returning internationally. It's a scam. If you want to buy similar suits go to cupshe.com. prices are slightly cheaper and you can return. I will never buy from beachsissi again. It's a scam!
Just bought 2 suits and a jumper...poorly made, poor fit. No packing return information..no return address. Getting the run around. DO NOT purchase from this site!!
This has to be a fake review. This company is horrible. Absolutely horrible.
Exact same experience! Ordered 3 swimsuits. Took a little more than 30 days to get them and they were not as represented in the photos. I sent a request to return within 3 days of receiving and did not get a response until I sent a follow up email and threatened to contact the better business bureau. The response was that since we were beyond the 15 days from receipt they would only consider giving me another item at half price. What a joke. Do not order from this company!!!!
I just checked my credit card statement they changed me for my item and I saw another transaction for some odd cents. The amount is not the problem here the bigger issue is they are changing my card without my permission ?? I will be contacting my credit card today!
Do NOT order from this site!! Poor customer Never received item I ordered. They did nothing to help! Poor customer service!!
Do not order from this company. Terrible customer service. Tried to return the order and they would not respond to emails or calls. They waited until the 22nd day and then responded by saying I had 15 days to return the item. No paperwork was included with the order. I had to hunt down where the company was located to get contact info. Read all of the comments above. All true.
Do not waste your money using this site. Returns are impossible, swimsuits may or may not be the size you ordered and they don’t match what is shown on website. Be more intelligent than i was.
It looks like everybody gets the order before a week, the REAL REASON is because they DO NOT SHIP from CHINA. But if you want a refund they al you to send things to China. LIERS!! SCAMMERS!
hi, thank you very much for ordering from us. please don't hesitant to place next order. you will get the perfect swimsuits.
hi, thank you very much for ordering from us. please don't hesitant to place next order. you will get the perfect swimsuits.
hi, thank you very much for ordering from us. please don't hesitant to place next order. you will get the perfect swimsuits.
hi, thank you very much for ordering from us. please don't hesitant to place next order. you will get the perfect swimsuits.
Black lace drawstring swimming shorts
Well made, good fabric, well represented by picture.
I read the reviews about sizing & when I would normally be M - Lg - I ordered XXL - & they were perfect. But - while I would order shorts again I would be hesitant to order bathers if the sizing is so different. I am 6’5” & weigh 64kgs & normally size 12 - 14 Ausdear Siobhan, thanks for continually placing your trust in us and for taking the time to review your experience. Your kind words mean so much to us, and we're glad we could connect you to beautiful suits. We use high quality material in all of our products and always aim to meet our customer's satisfaction. About your question of size, we will make up for it. Glad to know that works. We really can't wait to welcome you back soon on our website.
Absolutely a scam. Junk quality & plan to report site. Don’t order from here!
Polka dot halter neck dress
My credit card was debited for this transaction on the 23rd of November. I was told on placing the order it would take between 3 to 5 business days to arrive. It is now the 9th of December and I still haven't received the dress. I am considering going to my bank and getting them to refund my money.
Order # BH300505
I bought a few things and the quality was cheap. When I returned the items in a timely manner they said the refund failed. Then said there was a dispute with the credit card company. I called the credit card company and they said there was no dispute. I asked again for my refund and they said it has to long that I could have a merchandise credit or a credit through pay pal. I don't have a account. I told them to mail a check, they said they can't do that either. I will never order from them again and I will let everyone know what had happened to me.
Tankini
Yet another CHINA scam. DO NOT ORDER FROM HERE. Specifically checked return policy as swimwear and style with different brands can be a challenge. Suit was cut way too low. After several emails was told I could exchange for 50% off new item, refund $3 & keep item, or return for full refund- to a China shipping address at $30. We all need to come together to stop these scammers.
Dress
I have never been treated so rudely , they are disgusting . Don’t go there
2 bikinis
The bikinis reached me quickly and in great condition. The quality is incredible and I both look super good size! I recommend them at 100%
Dear Tania, thank you for your lovely words about our clothes! All of our products follow strict quality check and we always aim for our products to meet our customer's satisfaction. We are happy to see that you love Beachsissi swimsuits! Also glad to know that your order was delivered within expected time. Thanks a lot for your recognition and support. It’s our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Come back and see us soon. Cheers!
What is a US address to mail back items
Kim did you geanswer? seer?
I notice that Beachsissi only replies to Customers who are happy with the purchase but offers no help to those who feel ripped off.
I love Beachsissi
thanks for the quality of your service
dear Barbara, thanks for continually placing your trust in us and for taking the time to review your experience. Your kind words mean so much to us, and we're glad we could connect you to beautiful suits. We use high quality material in all of our products and always aim to meet our customer's satisfaction. Glad to know that works. We really can't wait to welcome you back soon on our website.
one piece swimwear
I finally got my order today 8/6/20 after ordering on July 13th. I was pleasantly surprised as all 4 suits I ordered were all very nice and just as pictured. They also fit well. I am 136lbs and 5,1 and typically wear an 8 to 10 and am a 34 ddd. Glad I got the large as they fit perfectly!
dear Nancy, thanks for continually placing your trust in us and for taking the time to review your experience. Your kind words mean so much to us, and we're glad we could connect you to beautiful suits. We use high quality material in all of our products and always aim to meet our customer's satisfaction. Glad to know that works. We really can't wait to welcome you back soon on our website.
If you’re ordering for a trip - will never makes it i time. Have not received email updates. Thought it might be a fake company so checked reviews - quite terrible with similar experiences. Very delayed shipping in many cases.
Where is the suit I ordered? It has been 4 weeks!
FRAUDULENT-BEWARE I wish I could say I had an experience like the buyer above. The money was taken from PayPal yet I got no order confirmation, shipping information or merchandise. I was ghosted a probably ripped off. Do not recommend.
I've ordered twice from this company and love all 3 of my swimsuits. I ordered an XL, the fit is snug but it holds everything in place perfectly. Im 5'7" and 187lb. My first order came in within 1month and my second took 3 weeks. The fabric is beautiful as well. Hope this helps anyone questioning this website aa I did after making my order, so happy I did.
I ordered three swinsuits almost two weeks ago and have not heard anything from the company. I am beginning to worry if I will get them or if they will even fit.
HORRIBLE CUSTOMER SERVICE- return items at your own expense to China!!!! SCAM
Fabric quality not good - Would be afraid to wash and not fall apart. Colors not what the picture shoes. Sizes not true to size - run small. Return policy is awful - I’m now into over 2 months & no refund plus all the clothes. I truly believe this to be a scam!!!! I CAN NOT RECOMMEND THIS COMPANY - BUYER BE AWARE!!!
Swimwear
Be aware when purchasing: delivery is more than 3 months, no return of items is possible, products are low quality and the sizing is incorrect - you’ll never fit. Not recommended!
Dear Irina, please accept our sincere apology for the delay in your order. To meet customers satisfaction and expectation, our team have been trying our best to build up a convenient service experience. However, the logistics were influenced by the worldwide coronavirus. Your kind understanding is really appreciated. In order to stock up some of our products, we usually process and ship out customers' orders from the warehouses overseas. At the same time, our team are taking measurements to optimize the logistics team. Furthermore, to express our apology, we have sent an email to you with the compensation offers. Hope we could help to turn your experience into something better. Wish for your kind understanding
The package arrived with a return address in Rosemead Ca. Why am I receiving the item from the US, but returning it to China????
Tankini
I ordered 1 set to try the sizing and they fit perfectly. So, I odered another set plus 2 bottoms and they were as if they were for kids. I contacted for return a few days later and the replied "Sunce returning is complicated process, we offer sending you a new one at 50% discount" !!!! What??
dear Tippy, we sincerely apologize for the frustration this has caused you but we are happy to look into this matter. sorry to know you’re unsatisfied with the return policy. Beachsissi usually offers several options for return/exchange, to meet different demands from our customers. And only with necessary information as requested can we fulfill the refund. Sincerely sorry that this bothered you. We would try best to optimize the procedure. Wish for your constant support.
4 bathing suits
I ordered 4 suits reasonably priced. The sizes fit well, I used the size chart.
But one suit, the leaf print ruched one piece, did not match the picture on line. The online suit had vibrant colors, the suit I received was dull and ugly colors. I tried to return it and get a refund but they do not accept returns because I would have to send it all the way back to China! So I am stuck with a suit I hate. BewareDear Carole. thank you for notifying us of your complaint, we are really sorry for the issue. We use high quality material and certainly stand behind our product, but things like this can happen with any item. We will input a lot to provide all Beachsissi customers of suits with a better performance and design.Furthermore, we are also sorry that the customers need to pay the shipping fee for return currently as we stated on our website. In addition, we have submited your feedback to our related departments. However, to make up for that, we do provide other friendly options to simplify and shorten the return process, on the premise of ensuring the rights of our customers. thanks for your understand!
4 bathing suits for $126
This was my final email to Beachsissi after 6 back and fourths.
I am extremely disappointed in your company and will NEVER order another thing from you. I will also make sure everyone I know is aware of your ridiculous policies and your lack of follow through when it comes to righting your wrongs. I spent a $126 USD at your company on poor quality bathing suits, with weak descriptions at best. More importantly I specifically paid for 3-5 day shipping as I was going out of town two weeks from my order date and of course they didn't arrive until the day I return home so I had to purchase additional bathing suits to take on the trip. WHY offer and have a customer pay the 3-5 shipping option if it doesn't get there for 3 weeks? One of your terrible return offers does not even reimburse the shipping cost I paid. It looks like I should have done a better job reading the reviews for your company before I made my purchase because it looks to me as though you are not really in the clothing business but rather in the business of stealing people's money. I am extremely disappointed in my entire experience with Beachsissi and will NEVER again be dooped like this and I will make sure nobody I know ever is either. At least one good thing came out of this, in the future I will make sure my consumer research is thorough and because of your company I will ALWAYS buy Made in America.Dear Sandy. please accept our sincere apology for the delay in your order. To meet customers satisfaction and expectation, our team have been trying our best to build up a convenient service experience. However, the logistics were influenced by the worldwide coronavirus. Your kind understanding is really appreciated. In order to stock up some of our products, we usually process and ship out customers' orders from the warehouses overseas. At the same time, our team are taking measurements to optimize the logistics team. Furthermore, to express our apology, we have sent an email to you with the compensation offers. Hope we could help to turn your experience into something better. Wish for your kind understanding
Water top
Ordered an item in June , received an email in July that it was shipped . It's now August and have not received my merchandise. Emailed twice with no response, very dissatisfied with this company .Will never order from company again . No phone number available to contact so that's a red flag !
Two baithing suits
I purchased 2 baithing suits received them in two weeks they both didnt fit and the customer service gave me a random adress
Lixuan
Eastern Side, 4th Floor, 15th Building, Qiyate Business Centre, NO. 999, Rd Jiangyue,
Pujiang Town, Minhang District, Shanghai, 201114
China. Like is that even a real address??? Well see if I get my refundSwim suit
I ordered my swimsuit a month ago for a trip. I paid extra for expedited shipping so I would have it in time for a trip. The site said to email pect 6 to 10 working days. It has now been a month and I am still waiting. When I tried contacting the company with my concerns their advice was to "be patient". I will never purchase from this site again. I regret not doing research on this company before buying.
4 swimsuits
Bad sizing, bad quality and no returns. Ordered for a beach trip in May, didn’t receive until end of July and now won’t allow a return. Click bait on IG from China. Do not order from them.
Swim suit and 2 dresses
VERY SLOW SHIPPING, if you want something In 6 months then go ahead and order otherwise a waste of you time and effort.
When will I receive my purchase?
Bikini
Don’t order. it hasn’t shipped I tried to cancel after realizing it’s a Chinese company and zero of their Facebook ads have comments.
Working on cxl’ing with credit card.
I had to select two stars in each Catagory to be able to post review ... it should be negative in each !! Scam company3 bathing suits
I ordered 3 swimsuits on 6/7/20 and finally received a package on 7/18/20, only to open it up and find a random bathing suit that i DID NOT order and a jumpsuit that I also DID NOT order. Prior to receiving the wrong items, I emailed Beachsissi 4 times regarding here my package was. Since I received the wrong package, they had me send pics of what I did recieve and I was told that they do not sell these items but they would PROMPTLY send the correct items. They have since DELETED my account so I doubt they will be good on their word. I filed a dispute with PAYPAL
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Swim suit
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