Betsey Johnson - Overall Rating based on 12 reviews
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Diva Ivory boots purchased
I bought a pair of boots online from this company, and at first I was happy with the price and shipping fees. But then, after over a month, I got a letter saying I had to pay more for shipping. It was a surprise and made me feel like I was tricked and used. I think that when I paid originally, I should have paid for everything upfront, including the boots and shipping.
Cowboy boots purchase
I just bought a pair of cowboy boots from this online store, but man, it's been a total mess. Supposed to get my order within 7-14 days, but it's been over 4 weeks now - still no boots in sight. Then, to top it off, I finally get a package with some tracking number from China, and guess what's inside? Not my awesome new boots, but some super lame sunglasses. I'm beyond annoyed and let down, especially since I dropped over a hundred bucks on what turned out to be a total rip-off.
Strap on shoes came off after one wear
Man, these shoes are such a disappointment! I was so excited - pre-ordered them and everything. But then they arrived, my wife put them on, and bam, the strap just falls off after a few steps. Complete waste of money. Can you believe the poor quality?
Returned item inconvenience
It's such a pain to return stuff at Betsey Johnson. I mean, seriously, why do I have to trek 10 miles to return something and then go to a Staples store? And don't even get me started on the restocking fee they slap on there - total rip-off. No wonder everyone's all about Amazon or Zappos - returning stuff with them is a breeze. This whole ordeal has totally turned me off from shopping at Betsey Johnson again.
Recent purchase missing items
I just bought something and it came with stuff missing. So I reached out to customer service and they asked for my receipt and order number. I gave them everything they needed, but then they told me they didn't have the missing parts. I was really let down and annoyed because I thought a brand like theirs would have it together. Not getting this fixed has definitely made me feel differently about them.
Holiday outfit
I just bought a holiday outfit from this store and honestly, it was a letdown. The sizing was all wrong, way too small. It was like a size 7/8 instead of my usual size. With my Holiday Parade coming up soon, I had to find something else quickly. So, I went to another store and found a perfect outfit that actually fit me right. The one from this store was a total disappointment. My experience there was not great overall.
Glitter shoes
Oh my gosh, I got these super cute glitter shoes, but the quality was seriously not good at all. I ordered them online two times and both times they came messed up! One even looked like they had been returned already. So I would say, don't bother wasting your money on these shoes. They're way too pricey and just not worth it.
Handbags order
I recently messed up by ordering two handbags from this online store. I was all hyped up to find some cool Christmas gifts, but it turned into a total disaster. The products never showed up, and the tracking number they gave me was totally phony. I tried reaching out to customer service a bunch of times to figure out my order and get my money back, but I got nowhere. It's really frustrating seeing people getting ripped off by this site, so I suggest staying away from it. Be careful when you shop online, especially if the prices seem too good to be true.
Recent online shoe purchase
My recent online shoe purchase from this company was a total letdown. It seemed like it took forever for them to even get my order going, which left me feeling pretty irritated and wondering if they even care about their customers. When I tried to get some answers through their chat feature on the website, I just got vague and unhelpful responses, which really added to my frustration. Finally, when my order did show up later than they said it would, they didn't even bother to acknowledge the inconvenience in their email support. It was clear to me that they lacked professionalism and didn't really seem to care about making things right. And to top it off, they even hit me with a restocking fee, which felt like a slap in the face. Overall, my experience with this company wasn't great, and I'd suggest looking elsewhere for your shoe shopping needs.
Bought boots, card error, money taken twice, no response
I got these really cute boots that I was super excited about, but then their website kept giving me an error with my card. They ended up charging me twice for the same pair of boots! I've sent 8 emails trying to get it fixed, but haven't heard back from them. I can't even call because there's no phone number to reach them. It's been 20 days and I still don't have my boots. I'm really disappointed and upset about this. I'm definitely going to escalate this issue further!
Clothing item
I bought some clothes from this store not too long ago, but I still haven't gotten my order after almost two weeks of waiting. I tried to contact customer service to get a replacement order, but it's been a hassle and taking up a lot of time. The lack of communication and slow shipping has really disappointed me with my shopping experience.
Its so funky!
I love the store, it has so many funky style with new touch and its so suitable for my ownsef. Its not plain and i love the cool strips and colors they use.
I recently bought the shoes from here , its a yellow multi and its so cool. the yellow color looks so popped up with the patterns and stye which is awsome
i love wearing it , its really comfortable and gives really chick yet cool vibe. They have good collection which i will surely try more and i love it
Also the price is good and services are awesome. I really like buying from here !!