33% Would buy here again

Spotlight: What are our customers saying?
Write a review

E
Emma Pena
Helped a lot in managing my kitchen and boost my speed. thank you for such amazing tools!Read on
Y
yvonne
Not at all what I was expecting for quality. It has been a while since I owned Bodum but when it came time for a new coffee maker Bodum was my 1st choice. After receiving the product. I am disappoi...Read on
H
Heather Poupart
Received a coffee grinder as a xmas gift. Decided to use it for the 1st time on Dec. 27th. Very slow at grinding the beans then motor started cutting out. Machine broke after 1st use. I cannot reac...Read on

All reviews (3)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Superb

    Helped a lot in managing my kitchen and boost my speed. thank you for such amazing tools!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Coffee maker and tea kettle

    Not at all what I was expecting for quality. It has been a while since I owned Bodum but when it came time for a new coffee maker Bodum was my 1st choice. After receiving the product. I am disappointed. It is so cheaply made. ALL PLASTIC. Customer service is not helpful. The responses seem like you are conversing with a robot. Returning will cost me more in shipping and restocking fees then my refund would be.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bodum Bistro Coffee Grinder

    Received a coffee grinder as a xmas gift. Decided to use it for the 1st time on Dec. 27th. Very slow at grinding the beans then motor started cutting out. Machine broke after 1st use. I cannot reach their customer service as their numbers are non existent. Tried to send them an email a week ago to start the return process and I am still waiting to hear back. They offer a 30 day return for any "unused" items. By the time I hear back (if I hear back) the 30 days will have expired. Return shipping charges and a 10% restocking fee are on the customer. They say they offer a one year warranty. What does that even mean when the item has to be in unused condition for a refund or replacement? Very unhappy with this product and with this company. I would not recommend them to anyone looking for quality kitchen products or professional customer service.


Others also viewed