Bose - Overall Rating based on 20 reviews
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Delayed shipment of headset
I bought a pair of headphones from this company recently, and honestly, it was a pretty bad experience. They didn't tell me the headphones were out of stock when I bought them, and I only found out a week later when I wanted to cancel my order. Despite me trying to cancel multiple times, they kept saying it wasn't possible. It took well over a month for the headphones to finally show up, which was really frustrating. The customer service people I talked to weren't much help, and I had to threaten a chargeback to get my money back. Overall, I was really disappointed with how my order was handled.
Unsatisfactory refund process
I've been trying to get my money back for about four months now. The whole thing started when I ordered something that was supposed to be in stock, but it took two months to arrive. And now, I'm still waiting for part of my money back with no end in sight. Back then, it seemed like nobody could find my IBAN, but now, four months later, it seems like nobody knows anything about my refund. I've spent close to $20,000 with this company and they're treating me terribly. I'm thinking about selling all their stuff and checking out other brands like Teufel or Sonos.
Noise-canceling headphones
I just got these new noise-canceling headphones, and let me tell you, I'm really impressed with how good they are. The sound is just amazing, it really sucks you in whether I'm out and about or just chilling at home listening to music. Plus, they're so comfy on my ears that I can wear them for hours without any issues. I tried out some other brands, but nothing could top the sound quality and overall experience these headphones offer. I definitely think I made the right call in buying these for the ultimate audio experience.
Noise-cancelling headphones
These headphones are absolutely terrible. How are they still in business? The quality is like something you'd see on AliExpress. The customer service is non-existent and their warranty is a complete joke. It's unbelievable how far they've fallen.
headphones
These headphones are awesome. But then they broke, so I gave customer service a call and let me tell you, it was a complete joke. I've been using this brand forever, but their service lately is just terrible. It's really disappointing. I guess I might have to start looking for a new brand.
Bose QuietComfort Ultra Earbuds
I recently bought some earbuds that were supposed to have amazing sound quality, great noise-canceling, and a sleek design. But man, I've been pretty let down by them. Even though I updated them to the newest software, they've been causing me a lot of headaches. When they actually work right, the sound quality is awesome and the noise-canceling really delivers. But the constant connection problems just ruin it all. Every 1-3 minutes, they'll randomly disconnect from my phone, making me put them back in the case and try to reconnect. And when they disconnect, there's this loud "pop" in the left earbud that's just jolting. Plus, the right earbud has issues with the microphone. The quiet mode and aware mode keep glitching out, so I have to keep putting them back in the case to reset them. These problems make using these earbuds so frustrating, and I can't honestly tell anyone to buy them.
Noise-canceling headphones purchase
I wouldn't recommend buying those noise-canceling headphones. Some folks have been getting motion sickness since they can't fully turn them off. And if you run into any issues, the customer support isn't much help, they just tell you to return them since they can't do much to solve the problem.
Refurbished earbuds purchase
I just bought a pair of refurbished earbuds from you all. Unfortunately, when I got them, I found out they were busted right from the start. It was pretty disappointing, but I kinda figured that's why they were in the refurbished section. I got in touch with customer service right away to sort it out, and I gotta say, they handled the return process really quickly and efficiently. So I went ahead and got a new pair of earbuds from the next model up. I'm hoping this new pair will be better than the last and give me a good experience. I'll definitely leave a review once I've had a chance to try them out.
Recent purchase of earphones
I bought a pair of earphones recently and had some problems with them. Even though I used to really like this brand, I was super let down by the customer service I got. I kept trying to get help for eight weeks straight, but all I got was slow and unhelpful responses. The whole situation just left me feeling annoyed and disappointed. I used to think highly of this brand, but now my opinion has definitely taken a hit.
High-quality product but poor service
I recently had a pretty awful experience with the customer service at this company. It was seriously lacking - couldn't get through on the phone or chat. And when I did finally talk to someone, they were totally uninterested and didn't help much at all. I believe that if I'm paying extra for a top-notch product, then I should get excellent service in return. But because of this experience, I'm thinking of checking out some other companies that offer similar quality but with better customer support.
Headphones
I just got some headphones from the store, but I've been pretty bummed with the whole experience. They keep making this crackling noise, so I've had to bring them back a bunch of times for repairs. The last time I took them back, I ended up waiting six weeks because they didn't have any in stock, even though I saw them available online. And on top of that, I've been having issues with basic stuff like resetting my password - every time I click on the link in the email, it just takes me back to the homepage. All in all, the service and products have been kinda disappointing.
QuietComfort Ultra Earbuds Breakdown
My QuietComfort Ultra Earbuds crapped out after only a few months and they've been in the shop for over a month now. I mean, come on, for the amount of money these things cost, I expected way better quality. I'm not getting a refund, no replacement buds, and the ones I have are just sitting in repair limbo with no end in sight. This whole situation is a total nightmare! I've always been a fan of this brand and own a bunch of their other products, but this letdown is so major I'm thinking about tossing everything out! Might as well go for Apple headphones instead. They're way cheaper and top-notch quality (plus, their customer service is on point).
Wireless Noise-Canceling Headphones
I totally agree with what other people have said about this company's customer service. It's seriously terrible. I've never seen such unprofessional and uncaring behavior from a customer service team before. They make it so hard to reach them - no email address to be found, and that chatbot? An absolute joke. Finally got a human on the phone, but they could barely understand me and didn't seem to care at all about my issue with my order. It's frustrating, to say the least.
False advertising chat
I just had a chat with customer service at this company about this ad they sent out that seems to be misleading. I've got all the evidence saved and it's pretty obvious that they're trying to get more people to their website by offering lower prices online than in their physical stores. It's shady, and honestly, I'm pretty disappointed in their tactics.
Recent headphone purchase
I just bought some headphones, but ran into a big problem with the delivery. Even though I gave the right address, the package got sent back to the warehouse by mistake. And now, customer service isn't helping at all - they're hardly communicating with me and their responses are not very useful. I'm really let down by the whole thing and the way they're handling it - zero professionalism.
TV soundbar purchase
I just bought this new soundbar for my TV from this company and it was an absolute nightmare. I paid extra for expedited shipping but my order still got here late. Then, when I tried to hook it up, I couldn't get it to connect to my TV with HDMI ARC. I spent hours on the phone with customer service, even got help from techs from both the company and my TV maker. I tried buying two different cables, but still had the same issue, so we figured out the soundbar was messed up. Now, I have to deal with sending it back and waiting at least two weeks for my money back. It was such a frustrating and time-consuming mess, and I am super disappointed with the whole thing.
wireless earbuds
I couldn't believe it, this company really had some nerve. I ordered some wireless earbuds and they never showed up. I tried contacting the company and UPS multiple times, but got nowhere. The customer service rep was just plain rude and unhelpful, didn't seem to care about my situation at all. I work in e-commerce myself, so I know how these kind of things are supposed to go down, and this was just a disaster. I reported the missing package right away, but Bose and UPS didn't step up and take responsibility. It was a total nightmare and I definitely won't be ordering from them again.
Bluetooth Speaker Purchase
I bought a Bluetooth Speaker from this place and man, it's been a total nightmare. They told me I'd get it in 3 days, but it took almost 2 weeks to show up. They didn't even give UPS the right info, so that delayed things. And don't even get me started on their customer service - what a letdown. Do yourself a favor and shop somewhere else.
Aviation headset purchase
My new aviation headset has really changed the game for me. I've been flying for over 20 years and I can honestly say that this Bose headset is the best product I've ever used in my career. The sound quality is amazing, it's super comfortable, and it's durable as heck. However, I did run into a problem with the headset not too long ago, which was pretty disappointing. But thanks to the awesome customer service from the company, they fixed the issue quickly and effectively. The team really went the extra mile to make sure I was happy with the outcome, and I couldn't be more pleased with the service I got.
Only Bose, King of Sound superiority
My home audio systems are fully equipped by Bose speakers. Only Bose, even no thought for any other brand in mind. Almost it is 23 years, when very strictly followed world quality of sound, nothing beyond this.
Home theater, on ear, bluetooth everything of Bose.
Critics voice didn't worth for us, yes prices are a worry factor, but quality covered it nicely.
What else, no service failure in last two and half decades, so price doesn't make that much sense.
Review with most votes
Only Bose, King of Sound super
My home audio systems are fully equipped by Bose speakers. Only Bose, even no thought for any other brand in mind. Almost it is 23 years, when very strictly followed world qual... Read onBy: Subhash Jha