BulbHead - Overall Rating based on 35 reviews
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Copper Bullet hose scam
The Copper Bullet hose says it's 100ft long, but it's actually only 91'7". I reached out to customer service about it, but haven't heard back. I'm really bummed about the false advertising and the lack of communication from the company. I'm thinking about filing a fraud claim with the Federal Trade Commission to try and sort this out.
Monkey magnets order
I recently ordered some monkey magnets from this company and ran into a problem with the billing. I got an email confirming the first charge, but then I saw a different amount on my credit card statement, plus another charge the next day. When I contacted customer service to ask about these surprise charges, they told me that they tack on an extra buck when they ship the order, on top of the $7.99 I already paid for shipping when I placed the order. The mix-up with the charges and the lack of transparency in the billing process made me frustrated and kind of betrayed. As a customer, I just want things to be straightforward and honest when it comes to prices and ordering stuff, and this whole thing really changed my opinion of the company.
ID protection ink rollers
These ID protection ink rollers are such a rip-off. I bought them thinking they would keep my personal info safe, but they didn't work at all. My info was still totally readable after using them, and when I tried to return them and get my money back, customer service was MIA. Total scam, for sure!
Portable Blender
I bought this portable blender from this company not too long ago, and let me tell you, I am super bummed about the service I've been getting. It's been like over a month since I ordered it and I still haven't heard anything about when it's gonna come. I've tried reaching out to their customer service a bunch of times, but I haven't gotten any useful info. My whole experience with them has been really annoying and honestly, I wouldn't suggest them to anyone.
Pocket Hose purchase
I bought this Pocket Hose Copper Bullet because it came with a ten-year warranty in case it lost performance from wear and tear. But then the plastic connector on the hose broke, making the sprayer useless. I reached out to customer service, showed them a picture of the problem, and they said they'd send me a new one with all copper connections. However, when I got the replacement, it still had the same faulty plastic connector. Even though they promised me a refund for the messed-up product, I haven't gotten it yet.
Thin wallet purchase
I got this super thin wallet from an online store and man, it was a nightmare dealing with them. I placed my order and then crickets - no confirmation or tracking info. When I finally got a hold of customer service, I was transferred to some call center overseas where the rep straight up lied to me about my order being on its way. It was super sketchy and now I'm convinced this company is a total scam. Seriously, do yourself a favor and steer clear of them.
Overpriced supply shortage scam
Don't fall for their lies about supply shortages just to trick you into buying their expensive, low-quality stuff. I made that mistake and regretted it right away. The product was garbage and definitely not worth the high price. Save your money and find better deals elsewhere. It's sad to see a company stoop to such dishonest tactics to sell their products.
Copper hose purchase
I just bought a copper hose online and man, what a nightmare. I shelled out extra cash for upgrades and express shipping, but guess what? The darn thing never showed up. When I tried to find out where it was, they kept giving me different stories. Finally, they said it got lost. Can you believe it?
RFD protective wallet and ID Police ink rollers
I just bought this RFD protective wallet and ID Police ink rollers to try and keep my info secure. But man, was I let down! They promised me a free wallet, but it never showed up. And those ink rollers were a joke. They barely worked on a couple pages before drying out. Such a waste! I shelled out a good chunk of change for these too, so I expected way better quality. Definitely not buying from them again.
Mistake order fixed
I messed up my order from this place, but they fixed it really fast. I emailed them and within two days, they sorted it out and gave me a credit back. I'll for sure order from them again because they handled it so well!
Pressure tactics
I really can't stand those pressure tactics! You know, they try to pull a fast one on you with those super annoying commercials. Oh, and those pop-ups with bogus claims about everyone else buying stuff? So fake! It's all just a big scam, trust me. I refuse to fall for it and won't give them or their buddies my hard-earned cash. They're totally trying to take advantage of you, so be careful!
Star Shower Slideshow
I bought the Star Shower Slideshow and man, was I let down. The slides started melting in the machine and almost set my house on fire. I was all excited to use it for Valentine's Day, but instead, I was scared by how dangerous it turned out to be. I want my money back and I'm keeping the burned-up disk to prove how much of a dud this product is.
Expandable garden hose warranty replacement
It's absolutely crazy how this company is running things. I had a problem with my expandable garden hose that is still covered by warranty. They said they would send a replacement in 3 to 6 weeks, but now they're telling me they can't do it because I'm in France. They claimed they sent my case to the "problem-solving office" back in October and assured me I'd get reimbursed by November. It's now December and I haven't heard a peep. They're a bunch of useless liars!
Online purchase experience
I wanted to share with you all about this online purchase I made recently. I found this website that wasn't super clear about who they were. When I finished buying, I noticed the money came out of my account right away. But then I didn't get a confirmation email, so it got me all mixed up. I had to dig around to find out where this business was located. It took me 20 minutes of annoying phone time with a guy named "David" from the customer service team to finally sort it all out. Just a heads up for anyone thinking of shopping there - watch out for the lack of transparency on that website.
Online purchase safety tips
Don't believe the hype like I did. I read all the bad reviews, but I still took a risk. That was a huge mistake. My order was all messed up, and the customer service was terrible. I should've listened to the warnings and saved myself the trouble. Those shopping online, be careful! Safeguard yourself by using a debit card from a separate account where you have to put money in each time you make a purchase. That way, scammers won't be able to use your credit card details to steal your money.
Overly pushy marketing tactics
The company be using scare tactics in their ads to try and make people buy stuff fast. That ain't right and it's shady. I ain't gonna be buying from them till they clean up their act.
Monkey Magnets purchase
I just bought these Monkey Magnets from this company and let me tell you, I am super impressed with how good they are. They're really strong and can hold up all my important notes and reminders on the fridge. Plus, they look so cute with the monkey design - it's a fun addition to my kitchen decor and always puts a smile on my face.
Useless products
I came across this brand a few years ago when CVS started selling some of their stuff. Let me tell you, the two things I bought were total junk. Luckily CVS has a good return policy, so I got my money back. I did some research online and found out the reviews were terrible. No wonder CVS stopped carrying them! I wouldn't go near anything this brand promotes on TV, especially since they say their "new and improved" hose isn't sold in stores. Yeah, sure!
Overpriced item with non-refundable shipping costs
My experience with this purchase was kind of a bummer. I saw the same thing for way cheaper on another site. When I went to return it to BulbHead, they only gave me back some of my money because of the shipping costs. It was pretty annoying not getting a full refund, especially since I found it way cheaper somewhere else. The customer service didn't really help out, so I'm gonna pass on buying anything else from them in the future.
Flexi hose from amazon
i purchased a flexi hose from Amazon. It leaked after the warranty from Amazon was past. I contacted the warranty department and found out that Bulbhead warrantied this hose. They were quick to fix the problem. The big problem is that they replace the flexi hose (4 layers) with the silver bullet pocket hose (3 layers) The flexi hose has good heavy brass connectors and the pocket hose has flimsy aluminum fittings which we all know will fuse to the faucet bid if not removed at least 3 times a year. I paid 79.00 for the flexi hose 75 ft and they replaced with the silver bullet pocket hose 100 ft. The cost to replace this hose is 49.00
The customer service guy offered no help what so ever as he was in SE Aisia. This is a lesson for all, DO NOT BUY CHEAP CRAP FROM CHINA! The customer service guy kept telling me this was not an inferior replacement and that the aluminum connectors were better than the brass. He told me that they do not state that the product will be replaced with the same product but rather with what is chosen to replace it.
Shame on me for buying as I have learned my lesson.
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