Clocks and Colours Reviews

: 22

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100% Would buy here again

Most relevant positive review

  2024-05-06
The products are top-notch
The products here are just amazing, like seriously top-notch. The craftsmanship is out of this wo...Read on
Justine

Review with most votes

  2023-11-06
2 rings and a bracelet
I really love the stuff I got from this company, it's like top-of-the-line quality. The litt...Read on
X. Funk

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    Leather bracelet purchase

    Clocks and Colours is where I always go for unique, well-crafted jewelry. I recently got a leather bracelet and I was so impressed by the creativity and design. Plus, the lifetime warranty gives me peace of mind in case anything happens. The quality of the craftsmanship is outstanding, and I can't get enough of their products. What really stands out to me about this company is their amazing customer service. Every time I've talked to them, they've been super helpful and quick to solve any problems. It's not easy to find a company that not only has great products but also takes care of their customers so well. Clocks and Colours has definitely got my loyalty.


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    Phantom X sunglasses purchase

    I recently got my son the Phantom X sunglasses as a Christmas present. The ordering process was easy and we got the delivery quickly. However, when my son got the sunglasses, he saw a small issue with the frame alignment and a tiny crack on the bridge. We reached out to customer service and they were really helpful. They quickly processed a warranty claim and sent us a replacement right away. The new pair arrived in just 5 days, all the way from the USA to Australia. The sunglasses themselves are awesome and my son is absolutely thrilled with them. I'm really impressed by the quality of the product and the amazing customer service we got. I highly recommend it!


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    recent silver jewelry purchase

    I recently bought some silver jewelry from this company and I have to say I am super happy with my experience. Their products have such a unique design that I haven't seen anywhere else. The quality of the jewelry is amazing and I haven't had any problems with the items I've bought, even though I have over twenty pieces. The customer service is also great, they are always there to help with any questions or issues. If you're looking for top-notch silver jewelry that is different from the rest, I really recommend checking out this company. They have definitely gained a loyal customer in me.


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    Recent jewelry purchase

    I recently bought some jewelry from this store and I was really impressed with the whole experience. Even though I knew they were part of a big company, I thought their website, customer service, and emails were really well done. The jewelry itself was amazing and even better than I expected. I've bought a few things from them now and I've been really happy with everything. And when I did have to return something, it was super easy and no problem for them. They always got back to me quickly, even for small questions about sizes, which made me even happier with their customer service.


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    The products are top-notch

    The products here are just amazing, like seriously top-notch. The craftsmanship is out of this world. I mean, the designs are so detailed and the materials they use are top quality. You can just tell that they put a lot of effort into making each product amazing. The creativity behind each piece is really impressive, and you can see that they put a ton of thought and care into everything they make.


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    Getaway Matte Black sunglasses

    I just bought the Getaway Matte Black sunglasses, but I had a problem with them. Luckily, when I contacted customer support, they were super helpful. Sloane, the person I talked to, gave me a bunch of ways to fix the issue and was really polite. I live in the UK and haven't found another company like Clocks and Colours. They're always my first choice for good stuff. I really appreciate Clocks and Colours for always coming through with top-quality products.


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    Killswitch Engage ring

    As someone who really loves jewelry and has worked in a jewelry store before, I'm pretty picky when it comes to quality and how things are made. I decided to order this Killswitch Engage ring from overseas, and let me tell you, it was even better than I expected. It got here on the 8th day, right in the 5-8 day window they said it would. And bonus, all the taxes were already taken care of so I didn't have to deal with any extra fees. The ring itself is top-notch, solid silver and really well-made. You can tell they put a lot of effort into making sure it's excellent quality.


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    Ring that needed to be returned

    I just bought a ring, but it turned out it didn't fit right because I messed up the size. Thankfully, the customer service folks were super nice and totally got where I was coming from. They quickly worked through my return and got me my money back without any issues. I was really impressed with how professional and helpful they were, even though the mistake was all on me. Their top-notch customer service really won me over and now I'm a loyal customer. I'll definitely be sticking with them and telling others about their great service.


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    Chain order, missing item

    I just ordered a chain from this company, but when the box showed up, there was nothing inside. I think someone might've snatched it during shipping since it didn't look like it was tampered with. But, on the bright side, the customer service team was super helpful and fast at sorting everything out. I got in touch with them on the weekend, and in no time at all, they got a replacement in the works. Their speedy and helpful response really made me feel good about them, and I'll for sure keep shopping with this company down the road.


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    Leather bracelet

    I recently bought a leather bracelet from this store and it is truly gorgeous. The craftsmanship is amazing and the quality was even better than I expected for the price. The website was super easy to use and I had no trouble finding what I wanted. The customer service was outstanding - they were quick to help and really made sure I was happy with my purchase. The shipping was fast and my bracelet arrived in perfect shape. I would definitely suggest this store to anyone in search of beautiful jewelry and top-notch service.


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    Leather bracelets and rings

    The products here are so good, they're always top quality and unlike anything else. I really think the membership is worth it, you get great discounts and rebates, plus the customer service is always amazing. I keep coming back for more because I know I can always rely on their products and service.


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    Quick response and fast issue resolution

    I ordered a ring but it was the wrong size, uh oh! Emailed them about it and they cancelled my order right away and gave me a refund super fast. Then I ordered the right size and it came so quickly, I was so impressed!


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    Ring purchase

    I just bought a ring from this company and I have to say, I'm really impressed with how good the quality and the designs are. The ring looked just like it did on their website and the craftsmanship was top-notch. I did have to swap it for a different size, but their customer service was really helpful in walking me through that. Now that I have the right size, I'm super happy with my purchase.


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    Awesome support experience

    Man, I really screwed up my order again, so I had to reach out to customer service. Thankfully, I was able to talk to an actual person right away, not some annoying robot. I told them what was going on, they asked just one question, and boom - problem solved! Saved me some money and time, so I'm super grateful. And by the way, those rings are awesome!


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    Amazing customer service

    I've talked to customer service a few times, and they have been amazing every single time. They're always friendly, helpful, and really make sure you're happy with your purchase. Their jewelry is really nice, made with a lot of care and attention to detail. I love how good the quality and style of their products are. I'm super happy with my experience and definitely plan on coming back for more.


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    Rings, customer service

    I got some really awesome rings from here and the customer service is absolutely amazing. They always go out of their way to help with any issues and exceed expectations. I'm super excited to buy more rings and grow my collection. Big shoutout to Silver OG HMC!


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    Jewelry and t-shirts

    I've been a loyal customer for a while now and I gotta say, their jewelry and t-shirts are top-quality stuff. The designs are so cool and the craftsmanship is spot on. I've never been let down by anything I've bought from this place.


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    Scorpion x Woven Chain - 50cm

    The chain I bought was really good quality - nice and thick, well made, and the clasp was really good too. The only problem was that it was shorter than I thought it would be, but that wasn't the company's fault. I got in touch with customer service about it and they helped me exchange it for the 60cm chain, which was pretty easy, but it did take a few weeks. Overall, the chain is really good and the company is great. I'll definitely be buying from them again.


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    Replacement sunglasses

    I recently had a pair of sunglasses from this company and noticed a small piece had broken off. I decided to contact customer service, and they were super quick to respond. They sent me a brand new pair without any trouble at all. I've been a loyal customer for a while now, and I've always been blown away by how well-made their products are. It's great to know that they really back up their items and are more than happy to fix any problems that might come up.


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