All reviews of Hannah

  • Review about: Discount Mugs

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    Custom mugs

    I just got some custom mugs from this company and it was a great experience. The customer service rep, let's just call her 'Barbie', was super helpful and told me everything I needed to know. She helped me place my order quickly so I could see a proof before it was final. The mugs showed up on time and looked just like I wanted them to. I was really impressed with how nice they were and the great customer service.


  • Review about: IHG

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    Flexible booking at hotel

    I recently booked a hotel room through the IHG website, with a flexible booking option. I originally chose dates in May but later switched them to June. I got a confirmation email for the June dates and all seemed good. However, two days before my planned stay, I oddly received a welcome email for the May dates instead. Turns out, their system messed up and reverted my booking back to the old dates. I tried getting help through their chat feature, but I had to go through some bots before finally getting connected to a real person. After explaining everything and showing my June confirmation email, they still couldn't figure it out. They kept saying my trip was for May when it wasn't. I tried to explain it multiple times, but they just gave me generic responses that didn't help. Frustrated and worried about being charged for not showing up, I ended up canceling my booking. The whole ordeal left me disappointed with IHG's customer support and communication skills.


  • Review about: Living Proof

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    Hair products

    I'm a huge fan of Living Proof! I found out about their products from my hairstylist and now they're a must-have in my daily routine. Their website makes it so easy to pick out the right products for my hair type. I really appreciate that kind of personalized help.


  • Review about: Teamson

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    Cabinet purchase

    When I bought this cabinet, I messed up putting in the bottom shelf and ended up with those ugly predrilled holes showing on the front. I reached out to Customer Service to see about getting a replacement shelf, and they came through real quick, finding one in their warehouse to send to me for free. Really impressed with their service and how they helped fix my goof. The cabinet itself is pretty solid too, so I'm thankful for their help. I don't usually leave reviews, but I had to give props to this company for handling things so well.


  • Review about: Clocks and Colours

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    Amazing customer service

    I've talked to customer service a few times, and they have been amazing every single time. They're always friendly, helpful, and really make sure you're happy with your purchase. Their jewelry is really nice, made with a lot of care and attention to detail. I love how good the quality and style of their products are. I'm super happy with my experience and definitely plan on coming back for more.


  • Review about: LaLa Daisy

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    Facial Cleansing Brush

    I bought this awesome facial cleansing brush from a website, but they ended up sending me the wrong item. I was really looking forward to trying out the Foreo Luna Play Plus, but they sent me something completely different. When I tried to return it, they refused. Such a disappointment!


  • Review about: Vivobarefoot

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    Shoes for the whole family

    I'm really happy with the shoes I got for my family. They're super comfortable, stylish, and really good quality. And let me tell you, the customer service was top-notch when I had a problem with a discount not working at checkout. Kaltume was amazing and got everything fixed really quickly and smoothly. I'm so grateful for the fast response and refund. Thanks a bunch!


  • Review about: BeenVerified

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    Quick and easy

    If you're not great with technology, this service is perfect for you. I found it super easy to use, even though I'm not really tech-savvy. I could easily get around the platform without any trouble, and I found the info I was looking for fast and without any hassle.


  • Review about: HSN

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    Motor scooter

    They're trying to sell a motor scooter for only $31, but that's definitely a scam. Normally these scooters cost between $900 and $2,500, so it's hard to believe they'd offer such a deal. Don't get tricked, it's a big scam. Stay alert when you're buying stuff.


  • Review about: Moerie

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    vegan

    surprised with the products love the scent and the quality + its vegan


  • Review about: Flawless Face Pillow

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    Flawless Face Pillow

    I saw this pillow on Tik Tok. I love it. I sleep knowing I'm not damaging my skin for 8 hours straight!


  • Review about: Mlouye

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    Stormi

    This is my seventh mlouye bag and couldn’t be happier. Their bags always garner compliments from strangers when I wear them. I’d been pining after the Stormi bag for months and finally pulled the trigger and I’m glad that I did. It’s beautiful in person and totally unique. The leather is very soft and the interior is also a bit ... than I expected, which is nice because it fits quite a bit while maintaining its shape.


  • Review about: Alpha Defense Co.

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    Love our purchase

    My husband and I have made 2 purchases with Alpha Defense and have had only 1 issue, some stickers my husband ordered were back ordered. All these negative responses are bad beings the current situation the world is in. Just because a company is trying their hardest to keep up the all the orders coming in because people are “desperate” for something doesn’t mean you can bash a company. Every shopping (in person or online) is in complete backlog right now. Give it time people!

    I was charged 51.47 for 5 mask that back oder never showed up..

    Don’t care what’s going in the world, a month to get something when you’re competitors are getting stuff out I less than two weeks? That’s just bad business.

    So I just need to know is this really a scam, I saw it says it takes 30 days and thought it was reasonable but now I’m seeing its a scam and when I try to contact the company I get no response

    Ha ha PK, I feel your pain too. Just got my 5 faceshields(camp) that I did not order. I was impressed that I actually got something. Customer Service with this company is not their gift. They give an email on their phone message, however, it’s so fast and somewhat inaudible. Live Chat and calling is a joke. Fingers crossed, maybe I’ll get lucky and hear from Jordan, I hope

    I understand the long wait, but what I don't understand is 5 items I've ordered are none of my orders! There was a note stating NOT THE DESIGN YOU CHOSE BUT THE SAFETY YOU NEED. This is outrageous and unproffesional! Its like I've ordered pizza and effing broccoli arrived! If you don't have the item shoot me email quickly and be honest I would gladly get my money back for refund! You took my money anyways basically screwed me! My review doesn't stop here!

    If it's too good to be true, ...it usually is.
    Buyer beware... Made in China.

    GTFOH this sounds like a moron who works for the company trying to defend this company's sorry ass business practices. Too many people on here with the same story. One or two instances is one thing. 100 reviews with the same complaints is another. Screw these scamming ass people.

    just received my order after 5 weeks and all 5 face shields are not the style I ordered. Also the ones I received are very low quality. SCAM.

    I get that they may be busy. But no way to contact them leaves me thinking this is a scam. All I'm looking for is an update. Three weeks and no contact, no email, no time estimate. Terrible customer service.

    This company is taking orders they can't possibly fill on multiple websites. Customer service is nonexistent and according to BBB this is an ongoing issue NOT just due to the pandemic.

    This is BS.. it’s been over a month and still waiting!! I need it now! I’ve purchased online from other companies and had no problems..

    Thank god I ordered mine via paypal. I guess I will just report and get my money back. This is ridiculous. Order on 04/19/2020 paid the additional for priority delivery. Was told that it shipped last Thursday and that tracking number would take 24-48 hours. Still no tracking and I have to wait on a huge que in customer service again. I am so angry right now.

    Ordered on 4-9-20. Conming up on 2 months...got a track number about 3 weeks ago. Said order was in route to DHL each time I checked it. Now that track number is invalid.

    I wore this once and now there is a chemical smell and taste in my nose and back of my throat 4 days on!!!!!
    DO NO BUY!!!!! Impossible to reach, voicemail full, chat doesn't respond, no email to reach them.
    They also sent me the wrong items...
    This company needs to be sued, I am happy to spearhead it.
    If #Covid19 was a company, it would be called Alpha Defense! Bunch of clowns running a disgusting company!!!