Eyeconic - Overall Rating based on 21 reviews
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Contact lenses
I recently bought some contact lenses from this company, but I never got them. When I contacted customer service to ask about where my order was, I only got robotic replies that didn't help. The phony tracking info just made me more annoyed and made me feel like they weren't taking my problem seriously. It was a pretty disappointing experience overall.
Specialty prescription eyeglasses
I just bought some special prescription glasses from this store. The service was quick and well done, and I really liked all the different frames they had. The staff went above and beyond by double-checking my prescription to make sure it was right for the type of lenses I needed as a musician. I'm grateful for their attention to detail and customer service. Thanks for making my special order right, and so fast.
Cat glasses
I recently got some really cool cat eye glasses from this website and it was so easy to find exactly what I was looking for. They had a ton of different options to pick from and I appreciated that they offered value packages. The shipping was super quick and the frames are amazing. The lenses are working perfectly for me after having cataract surgery too.
Eyeglasses with incorrect prescription
I had a really bad experience with this company. Their customer service was terrible -- slow response times and no understanding or empathy for my situation. The glasses I got didn't look anything like the picture online, and on top of that, the prescription was totally wrong. I asked for an exchange, but it took forever to process and the new glasses were still blurry. When I tried to get a refund or another exchange, they wouldn't help me because of some random 30-day policy. This whole thing has just been really annoying and disappointing.
Progressive lenses with transition and other upgrades
My experience with this company was so frustrating. I ordered my glasses over three weeks ago and didn't hear a thing about my order. When I finally reached out, they gave me a generic response. Then, somehow, my glasses showed up a week later. But the crazy part? I paid a lot extra for fancy lenses, and they're not great. I have to prop my glasses up with my finger to see well - isn't that the whole reason for glasses? The quality is lacking, and it's obvious they rushed the job. Not worth the money at all. Overall, the service was totally amateur.
Easy VSP insurance claims
I used to dread dealing with insurance claims for my eyeglasses until I found this online store. Eyeconic has made it incredibly easy to use my VSP insurance, which has saved me a lot of time and frustration. They offer high-quality brands and a variety of lens options, so it's a convenient one-stop shop for all your eyewear needs. Plus, my order arrived much quicker than I expected. I'm really impressed with their service and will definitely be coming back as a loyal customer.
Delayed order and poor customer service
I recently bought a pair of glasses from this website, and I gotta say, I'm really disappointed. It's been 20 days since I ordered them, and still no glasses. Can't even track my package, and every time I try to get an update, I just get automated messages saying there's a problem with shipping. No real people to talk to, no real info on what's going on. Asked for a refund and that's taking forever too. Tried calling customer service, but no one picks up, and my emails aren't getting answered. Never used this site before, and after this experience, I won't be using it again.
Virtual try-on glasses, easy upload prescription, fast turnaround and shipping
The virtual try-on feature really made a difference for me. It was so helpful to be able to see how the glasses looked on my face before buying them, it saved me a bunch of time and stress. Uploading my prescription info was super easy, and the whole thing went smoothly. The shipping was surprisingly quick, and I got my order sooner than I thought I would. I was really happy with everything and I'll definitely be coming back. I totally recommend giving them a shot!
Recent eyeglass purchase
I bought some glasses from this online store not too long ago, and let me tell you, it's been a total nightmare. It's been months now, and I still haven't received a pair that actually helps me see. The customer service has been pretty disappointing, and I'm still waiting on my refund for the messed up glasses. The whole thing has been such a waste of my time and money.
Glasses and contacts purchase
I just got some new glasses and contacts from an online store and it was amazing. It was super easy to connect my vision insurance and upload my prescription - no problems at all. The prices were fair and I knew exactly what I was getting. Plus, my order arrived really quickly - I had both my glasses and contacts in less than a week. I'm really happy with my purchase and I'll definitely be shopping there again. I even told my friends and family about the store because it was so good.
Quick, Affordable, Great Quality
I had such a great experience buying my glasses from this place! Ordering was a breeze and the discounts were amazing. I was so happy that I didn't have to remember to send in my insurance information later on. The frames are really high-quality and the virtual try-on made it easy to find the perfect fit. I will definitely be telling all my friends about this place!
Getting my contacts online
I really enjoyed being able to order my contact lenses online and have them verified with my prescription. It was so handy and simple to use my benefits as well. Having them delivered directly to my doorstep was great. I will definitely be doing this again!
Purchased glasses for my 14-year-old
Ordering glasses for my 14-year-old was so easy. He really likes them. I messed up the prescription, but customer service helped me fix it right away over the phone. This is definitely going to be our top choice for getting glasses in the future.
Quick delivery, disappointing quality
My experience with Eyeconic was pretty disappointing overall, especially since I paid a ton for my Anne Klein glasses with my vision insurance. The delivery of the sunglasses was fine, but the quality of the product just didn't measure up. The glasses didn't look like they did on the website, and when I put them on, they felt cheap and fragile. I was hoping for better quality and design with such a pricey buy. It's a bummer but this experience has left me feeling unsatisfied and not really wanting to buy from Eyeconic again.
Contact lenses purchase
The customer service rep was so helpful and patient, they stayed on the phone with me until I got the charges for my contact lenses order. The delivery was crazy fast and the packaging was super secure, making sure my lenses got here in perfect shape. And let me tell you, the lenses looked even better in person. All in all, I had a great time dealing with this company and I'll definitely be ordering from them again.
Quality glasses with insurance
I was so happy about how simple it was to use the website and find the perfect glasses. The prices, especially with my insurance, were really good and made it a great deal. The glasses are even better quality than I expected, and I'm thrilled with them. As someone who's never shopped here before, I was so impressed that I'll definitely be coming back. Keep it up, you're doing awesome!
Eye insurance purchase
I bought my glasses using my eye insurance on this website. It was so easy to find a pair that looked good on my face, and the app where you could try them on with your picture was really fun! When my glasses arrived, the prescription was just right and the color matched what I saw online.
Glasses fitted perfectly
I've always had trouble finding glasses that actually fit my face well, but my experience with this company totally changed the game for me. I just took them out of the box and they fit like a glove. This whole process was so simple and stress-free, it went above and beyond what I was expecting. I would definitely suggest this service, especially if you have VSP insurance. Everything was exactly as they said it would be, and the customer service was top-notch.
Designer frames purchase
I just bought some designer frames and they are top-notch! The prescription is perfect, and the whole process of picking out the frames and ordering them was super easy and convenient. I really like how smooth everything went and how well they took care of my order.
Progressive lenses purchase
These new progressive lenses have seriously blown me away! I can't believe how clear and sharp my vision is with my new glasses from Eyeconic. Ordering was easy peasy and they got my measurements spot on. Eyeconic is top-notch with their service and products, unlike other online glasses shops. I'm definitely telling all my friends and family about Eyeconic because they are hands down the best in the biz.
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